Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust

E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeri...

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Main Author:	Soufiane, Benmoussa Mohammed
Format:	Thesis
Language:	eng eng
Published:	2024
Subjects:	T Technology (General)
Online Access:	https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf https://etd.uum.edu.my/11287/2/s901563_01.pdf
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spelling	my-uum-etd.112872024-08-29T04:19:07Z Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust 2024 Soufiane, Benmoussa Mohammed Ibrahim, Marhaiza Tunku Puteri Intan Safinaz School of Accountancy (TISSA) Tunku Puteri Intan Safinaz School of Accountancy T Technology (General) E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeria. The current study aimed to identify factors influencing e-government adoption in Algeria context, based on the Diffusion of Innovation Theory (DOI) and the Technology-Organization-Environment (TOE) framework. The TOE framework includes technological, organisational, and environmental aspects. IT infrastructure, security, and web design are the dimensions of technological factors. Top management support, strategy, and organisational culture are the elements of organisational factors. Finally, environmental factors include awareness, training, and rules and regulations. Government policy and trust are examined as moderators to the relationship between TOE factors and e-government adoption. Twenty-seven hypotheses were tested in this study. Data were collected from 170 top management executives of petroleum companies (65.4% of response rate) in four regions of Algeria (south, north, west, and east) using a postal questionnaire. SPSS version 26.0 and PLS-SEM 3.3.3 were used to analyse the data. Overall, the findings showed that technological and organisational factors impact Algerian petroleum companies’ e-government adoption across multiple dimensions. When government policy and trust were added as moderators in the model, the relationship between TOE factors and e-government adoption shifted slightly. However, for government policy, only security, web design, training, and rules and regulations found to be moderating the interrelationship. Meanwhile, only security was moderated by trust towards e-government adoption. IT infrastructure and top management support are two of the most critical factors influencing e-government adoption. The current research findings can specifically assist Algerian firms, especially petroleum companies, in gaining a better understanding of the e-government adoption process. The firms are suggested to have a strong IT infrastructure and top management support in order to improve their e-government adoption. 2024 Thesis https://etd.uum.edu.my/11287/ https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf text eng staffonly https://etd.uum.edu.my/11287/2/s901563_01.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ibrahim, Marhaiza
topic	T Technology (General)
spellingShingle	T Technology (General) Soufiane, Benmoussa Mohammed Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
description	E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeria. The current study aimed to identify factors influencing e-government adoption in Algeria context, based on the Diffusion of Innovation Theory (DOI) and the Technology-Organization-Environment (TOE) framework. The TOE framework includes technological, organisational, and environmental aspects. IT infrastructure, security, and web design are the dimensions of technological factors. Top management support, strategy, and organisational culture are the elements of organisational factors. Finally, environmental factors include awareness, training, and rules and regulations. Government policy and trust are examined as moderators to the relationship between TOE factors and e-government adoption. Twenty-seven hypotheses were tested in this study. Data were collected from 170 top management executives of petroleum companies (65.4% of response rate) in four regions of Algeria (south, north, west, and east) using a postal questionnaire. SPSS version 26.0 and PLS-SEM 3.3.3 were used to analyse the data. Overall, the findings showed that technological and organisational factors impact Algerian petroleum companies’ e-government adoption across multiple dimensions. When government policy and trust were added as moderators in the model, the relationship between TOE factors and e-government adoption shifted slightly. However, for government policy, only security, web design, training, and rules and regulations found to be moderating the interrelationship. Meanwhile, only security was moderated by trust towards e-government adoption. IT infrastructure and top management support are two of the most critical factors influencing e-government adoption. The current research findings can specifically assist Algerian firms, especially petroleum companies, in gaining a better understanding of the e-government adoption process. The firms are suggested to have a strong IT infrastructure and top management support in order to improve their e-government adoption.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Soufiane, Benmoussa Mohammed
author_facet	Soufiane, Benmoussa Mohammed
author_sort	Soufiane, Benmoussa Mohammed
title	Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_short	Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_full	Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_fullStr	Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_full_unstemmed	Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_sort	factors affecting electronic government adoption among algerian petroleum companies: the moderating role of government policy and trust
granting_institution	Universiti Utara Malaysia
granting_department	Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
publishDate	2024
url	https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf https://etd.uum.edu.my/11287/2/s901563_01.pdf
_version_	1811772601923534848

Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust

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