The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution

Healthcare workers, especially those working in the mental institutions, experience significant levels of stress, which can have a negative impact on their mental and physical health. They often encounter problems such as high job demands, trauma exposure, and stigma, which can lead to poor mental h...

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Main Author:	Niu Soon, Yen
Format:	Thesis
Language:	eng eng eng
Published:	2024
Subjects:	BF Psychology
Online Access:	https://etd.uum.edu.my/11290/1/depositpermission.pdf https://etd.uum.edu.my/11290/2/s830268_01.pdf https://etd.uum.edu.my/11290/3/s830268_02.pdf
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id	my-uum-etd.11290
record_format	uketd_dc
spelling	my-uum-etd.112902024-08-29T04:34:19Z The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution 2024 Niu Soon, Yen Othman, Siti Zubaidah School of Business Management School of Business Management BF Psychology Healthcare workers, especially those working in the mental institutions, experience significant levels of stress, which can have a negative impact on their mental and physical health. They often encounter problems such as high job demands, trauma exposure, and stigma, which can lead to poor mental health, including symptoms of post-traumatic stress disorder. Therefore, this study is conducted with the intention to capture factors that might influence psychological stress among medical assistants in mental institution. The study tested three independent variables namely, job demand, work environment, and social support against psychological stress. A total of 140 questionnaire were distributed online using Google form with response rate of 100%. In this study, hypotheses for direct relationhsip were tested using multiple regression analyses. Results showed that only job demand was positively related to psychological stress. The findings indicate that psychological stress tend to increase when they are facing with high workload and given shorter time to complete given task. Though, both work environment and social support were found significant in this study, it was in the opposite direction indicating that both of these factors tend to increase the psychological stress experience by the medical assistants. These findings provide new insight where on issues of psychological stress among medical assistants in mental institution in Malaysia on issues of psychological stress. The question of why having positive work environment and providing social support do not reduce the psychological stress experienced by the medical assistants in mental institution provide opportunity for future research to reconcile these explanations 2024 Thesis https://etd.uum.edu.my/11290/ https://etd.uum.edu.my/11290/1/depositpermission.pdf text eng staffonly https://etd.uum.edu.my/11290/2/s830268_01.pdf text eng staffonly https://etd.uum.edu.my/11290/3/s830268_02.pdf text eng staffonly other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Othman, Siti Zubaidah
topic	BF Psychology
spellingShingle	BF Psychology Niu Soon, Yen The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
description	Healthcare workers, especially those working in the mental institutions, experience significant levels of stress, which can have a negative impact on their mental and physical health. They often encounter problems such as high job demands, trauma exposure, and stigma, which can lead to poor mental health, including symptoms of post-traumatic stress disorder. Therefore, this study is conducted with the intention to capture factors that might influence psychological stress among medical assistants in mental institution. The study tested three independent variables namely, job demand, work environment, and social support against psychological stress. A total of 140 questionnaire were distributed online using Google form with response rate of 100%. In this study, hypotheses for direct relationhsip were tested using multiple regression analyses. Results showed that only job demand was positively related to psychological stress. The findings indicate that psychological stress tend to increase when they are facing with high workload and given shorter time to complete given task. Though, both work environment and social support were found significant in this study, it was in the opposite direction indicating that both of these factors tend to increase the psychological stress experience by the medical assistants. These findings provide new insight where on issues of psychological stress among medical assistants in mental institution in Malaysia on issues of psychological stress. The question of why having positive work environment and providing social support do not reduce the psychological stress experienced by the medical assistants in mental institution provide opportunity for future research to reconcile these explanations
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Niu Soon, Yen
author_facet	Niu Soon, Yen
author_sort	Niu Soon, Yen
title	The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
title_short	The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
title_full	The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
title_fullStr	The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
title_full_unstemmed	The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution
title_sort	role of job demand, work environment and social support of psychological stress among medical assistants in mental institution
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2024
url	https://etd.uum.edu.my/11290/1/depositpermission.pdf https://etd.uum.edu.my/11290/2/s830268_01.pdf https://etd.uum.edu.my/11290/3/s830268_02.pdf
_version_	1811772602676412416

The role of job demand, work environment and social support of psychological stress among medical assistants in Mental Institution

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