Determinants Of Employees’ Performance At The Inland Revenue Board Of Malaysia (IRBM) Tax Collection Call Center
This research aims to examine the influence of staff motivation, work environment, training, and skill development on the work performance of employees in the tax collection call centers of the Inland Revenue Board of Malaysia. The significance of this study lies in its potential to address the cons...
Saved in:
Main Author: | Norafika, Saopi |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2024
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/11376/1/s831489_01.pdf https://etd.uum.edu.my/11376/2/s831489_02.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Investigating service recovery performance of call center employees in Telecom sector Pakistan
by: Ahmad, Munawar Javed
Published: (2019) -
The effect of board characteristics, chairman and CEO attributes on integrated reporting disclosure in Malaysia
by: Qaderi, Sumaia Ayesh Qasem
Published: (2022) -
The relationship between employees' perception of organizational justice and organizational commitment in Inland Revenue Board of Malaysia (IRBM) in Sabah branches
by: Mohd Sarif Mahmud
Published: (2014) -
Board Governance Characteristics, Capital Structure Decisions and Company Performance in Malaysia
by: Aza Azlina, Md Kassim
Published: (2013) -
Factors influencing work-life balance of bank employees in
Kedah
by: Morisofaizan, Mokhtar
Published: (2022)