The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)

Knowledge management is emerging as one the leading influences on an organization’s survival and competitive advantage. Knowledge management is concerned with the effective acquisition, sharing and utilization of knowledge. Corporate leaders are increasingly aware of the notion that an organization...

Full description

Saved in:
Bibliographic Details
Main Author: Mohamad Nain, Jusoh
Format: Thesis
Language:eng
eng
Published: 2004
Subjects:
Online Access:https://etd.uum.edu.my/1313/1/MOHAMAD_NAIN_B._JUSOH.pdf
https://etd.uum.edu.my/1313/2/1.MOHAMAD_NAIN_B._JUSOH.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.1313
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Mohamad Nain, Jusoh
The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
description Knowledge management is emerging as one the leading influences on an organization’s survival and competitive advantage. Knowledge management is concerned with the effective acquisition, sharing and utilization of knowledge. Corporate leaders are increasingly aware of the notion that an organization‘s longterm survival depends on its ability to generate new knowledge and continuously learn from the environment. In the knowledge management recent studies was found that the most crucial phase is a knowledge sharing process. There are two major factors in determining the effectiveness of knowledge sharing process that is psychological and social factor but this two factor has been identify was influence by the organization’s leader. The study is therefore aimed to examine perceive of subordinates (lecturers) on the characteristic of leader’s in promoting knowledge sharing practice in education institution as well as Matriculation Program. This information is gathered through mailed questionnaire on 214 lecturers in Matriculation Program throughout Malaysia. The finding indicates that intention to share knowledge shows significant differences based on experience and teaching option but not based on gender. The perceive of lecturers on leadership skills is more on leader’s interpersonal trust but share vision and be a role model are positively correlated with the intention to share knowledge. This may be a key component in leadership skill that will influence the process of knowledge sharing practice among lecturers especially in Matriculation Program and education institution in general. This research was recommended that leader which is director of college, should encourage and involve in any activities that regard to knowledge improvement, more conscious with the explosion of knowledge development especially tacit knowledge, continually develop interpersonal trust and practicing the share vision visibly.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohamad Nain, Jusoh
author_facet Mohamad Nain, Jusoh
author_sort Mohamad Nain, Jusoh
title The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
title_short The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
title_full The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
title_fullStr The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
title_full_unstemmed The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia)
title_sort role of leadership in promoting knowledge sharing practice in matriculation program (ministry of education malaysia)
granting_institution Universiti Utara Malaysia
granting_department Faculty of Business Management
publishDate 2004
url https://etd.uum.edu.my/1313/1/MOHAMAD_NAIN_B._JUSOH.pdf
https://etd.uum.edu.my/1313/2/1.MOHAMAD_NAIN_B._JUSOH.pdf
_version_ 1747827119469101056
spelling my-uum-etd.13132013-07-24T12:11:24Z The Role of Leadership in Promoting Knowledge Sharing Practice in Matriculation Program (Ministry of Education Malaysia) 2004 Mohamad Nain, Jusoh Faculty of Business Management Faculty of Business Management HD28-70 Management. Industrial Management Knowledge management is emerging as one the leading influences on an organization’s survival and competitive advantage. Knowledge management is concerned with the effective acquisition, sharing and utilization of knowledge. Corporate leaders are increasingly aware of the notion that an organization‘s longterm survival depends on its ability to generate new knowledge and continuously learn from the environment. In the knowledge management recent studies was found that the most crucial phase is a knowledge sharing process. There are two major factors in determining the effectiveness of knowledge sharing process that is psychological and social factor but this two factor has been identify was influence by the organization’s leader. The study is therefore aimed to examine perceive of subordinates (lecturers) on the characteristic of leader’s in promoting knowledge sharing practice in education institution as well as Matriculation Program. This information is gathered through mailed questionnaire on 214 lecturers in Matriculation Program throughout Malaysia. The finding indicates that intention to share knowledge shows significant differences based on experience and teaching option but not based on gender. The perceive of lecturers on leadership skills is more on leader’s interpersonal trust but share vision and be a role model are positively correlated with the intention to share knowledge. This may be a key component in leadership skill that will influence the process of knowledge sharing practice among lecturers especially in Matriculation Program and education institution in general. This research was recommended that leader which is director of college, should encourage and involve in any activities that regard to knowledge improvement, more conscious with the explosion of knowledge development especially tacit knowledge, continually develop interpersonal trust and practicing the share vision visibly. 2004 Thesis https://etd.uum.edu.my/1313/ https://etd.uum.edu.my/1313/1/MOHAMAD_NAIN_B._JUSOH.pdf application/pdf eng validuser https://etd.uum.edu.my/1313/2/1.MOHAMAD_NAIN_B._JUSOH.pdf application/pdf eng public masters masters Universiti Utara Malaysia Argote, L. & Ingram, P. (2000). "Knowledge transfer. A basis for competitive advantage in firms." Journal of Organization Behavior and Human Decision Process, 82 (I), 150-159. Argyris, C. (1964). Integrating the individual and the organization. New York: John Wiley. Baker, R. T., & Camarata, M. R. (1998). 'The role of communication in creating and maintaining a learning organization: Preconditions, indicators, and disciplines,' Journal of Business Communication, 35, 443-467. Becker, J. T.,. & Mike, R. M. (1998). Cognition and aging in a complex work environment: relationships with performance among air traffic control specialist, Aviat Space Environment Med, (69), 944-951. Beth, A. (1998). Little evidence that old ages causes work deterioration, American Psychological Association, 29 (7). Blumentriff, R., & Johnson, R. (1999). Toward a strategy for knowledge management. Technology Analysis and Strategic Management, (II),287- 300. Bradach, J. L., & Eccles, R. G. (1989). "Price, authority, and trust:from ideal types to plural forms", in W .R. Scott & J. Blake (eds), Annual Review of Sociology (97-118). Calderon (2000). Leadership Model based on Performance Measures and Continuous Improvement, Free School of Business, Tulane University, NO, Louisiana. Caudron, S. (1998). Five Critical Competencies, Industry Week, October 19,pp. 12-14. Collins, J. (2001). Good to great: Why some companies make the leap . .. and others don't? New York: Harper Collins. Coff, R. W. (1997). Human assets and management dilemma. Coping with hazards on the road to resource-base theory. Academy of Management Review, (22), 374-402. Connelly, C. E. (2000). Predictors of Knowledge-Sharing in Organization. M.Sc. Thesis. Cross, R. (2001). Knowing what we know: supporting knowledge creation and sharing in social networks. Journal of Organization Dynamic, 30 (20),100-120. Darr, E. D., & Kurtzberg, T. R. (2000). An investigation of partner similarity dimensions on knowledge transfer. Organizational Behavior and Human Decision Process 82(1),28-44. Day, G. S. (1994). Continuous learning about market. California Management Review, (36),9-31. Deshpande, R., Farley, J.U., & Webster, F.E. Jr. (1993). Corporate culture, customer orientation, and innovativeness in Japanese firm: A quadrad analysis. Journal of Marketing, (57), 23-37. Davenport, T., & Prusak, L. (1998). Working knowledge: How organizations manage what they know? Boston: Harvard Business School Press. Drucker, (1998). Leader to leader: Foundation for nonprofit sharing. Frances Hesselbein, Issue 10. El Sawy, 0. A., & Eriksson, 1. (2001). Understanding share knowledge creation spaces around business process: Precursors to process innovation implementation. International Journal of Technology Management, 22(1-3), 149-173. Erhardt, N. L. (2003). Enablers and barriers for individuals' willingness and ability to share knowledge. School of Management and Labor relations. Rutgers University. USA. Eppler, M. J., & Sukowski, 0. (2000). management team knowledge: Core processes, tools and enabling factors, European Management Journal,18 (3),334-341. Fink, E., & Resnick, L. (2001). Developing principals as instructional leaders.Phi Delta Kappan. (82),598-606. Fullan, M. (2002). The role of leadership in the promotion of knowledge management in schools. Paper presented at OECD Conference,Ontario Institute for Studies in Education, University of Toronto, Canada. Goleman,D., Boyatzis, R., & McKee, A. (2002). Primal Leadership. Boston, MA: Harvard Business School Press. Gopal, C., & Gagnon, J. (1995). Knowledge information, learning and IS manager. Computerworld, 29(25).1-7. Griffith, V. (1999). Knowledge transfer: Technology is not the problem. http://www.archive.hoechst.com/txt-e/ls-forum/knowledge/artikel4.html. Hair, J. F., Anderson, R. E., Tatham,R.L., & Black W. C. (1998). Multivariate Data Analysis, USA: Prentice Hall International Inc. Hansen, M. T. (2002). Knowledge networks: Explaining effective knowledge sharing in multiunit companies. Organization Science, 13(3), 232-248. Hay Management Consultants, (2000). The lessons of leadership. London: Hay Management Consultants Ltd. Hersey, P., & Blancard, K. H. (1996). Management of Organizational Behavior: Utilizing Human Resources. 7" ed. New York: Prentice Hall. Huber, G. (1991).Organizational Learning: The contributing process and literature. Organizational Science, 2:88-115. Huemer, L. (1998). Knowledge and the concepts of trust. In Krog, G. V., Roos,J. & Klein, D. (eds), Managing knowledge for sustained competitive advantage: design strategies for effective human resource management. San Francisco, CA: Jossey-Bass, 127-154. Hoe, S. L., & McShane, S. L. (2000). Leadership antecedents of informal knowledge acquisition and dissemination. International Journal of Organizational Behavior, 5(l0), 282-2911. Howard, A. (1997). "High involvement leadership: Moving from talk to action." Empowerment in Organization. Bradford 5(4),185-189. Jillinda, J. K., Karen, M. V. L., & Sandra L. J., (2000). Knowledge Management Practice In Higher Education. Educause Quarterly, no.4. Joel, M. H. (2003). Human Error and the Challengers of an Aging Workforce, Professional Safety, Vol. 48,Issue 12, p18. Karen, M. & Joan, S. (2000). Women in Procrustean Beds: Straits Testing and the Workplace, Gender, Work and Organization, Vol. 3, Issue 1 . Kohli, A., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications', Journal of marketing, (54), 1-18. Lewicki, R.J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships, in Kramer, R.M., & Tylers, T. R. (eds), Trust in Organizations: Frontiers of Theory and Research. CA: Thousands Oak. 114-139. Magid, I., & Jack, B. (2000). The Impact of Job Performance Evaluations on Career Advancement Prospect: An Examination of Gender Differences in the IS Workplace, Management Information System Quarterly, (19),No. 1. Martensson, M. (2000). A critical review of knowledge management as a management tool. Journal of Knowledge Management, 4 (3),204-212. Mayo, A. (1998). Memory bankers. Journal of People Management, 4(2),34-42. McKee, D. (1 992). An organizational learning approach to product innovation. Journal of Product Innovation Management, (9), 232-245. McShane, S. L., & Von Glinow, M. A, (2000). Organizational Behavior. USA:McGraw Hill. McDermott, R., & O'Dell, C. (2001). Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management, 5 (I),76-84. Nancy, L. R. (2003). The aging workforce. HR Magazine, 48 (12),12. Newmann, F., King, B., & Young, P. (2000). Professional development that addresses school capacity. Paper presented at annual meeting of the American Educational Research Association. Nobel, R., & Birkinshaw, J. (2002). Knowledge as a contingency variables: Do the characteristics of knowledge predict organization structure? Organization Science, 13 (3),274-289. Nonaka, 1. (1991). The knowledge creating company. Harvard Business Review, (69),96-104. Nyhan, R. C. (2000). Changing the paradigm: Trust and its role in public sector organization. American Review of Public Administration,(30),87-109. Nyhan, R. C., & Marlowe, H. A. (1997). "The psychometric properties of the organizational trust inventory." Evaluation Review, (21), 614-635. O'Dell & Grayson, (1998). "If only we knew what we know: identification and transfer of internal best practices." California Management Review,(40).154-174. Plank, R. E., Reid, D. A., & Pullins, E. B. (1999). Perceived trust in business to business sales: A new measure. The Journal of Personal Selling & Sales management, (19),16-71. Quinn, J.B. (1992). Intelligent enterprise. New York: Free Press. Rich, G. A. (1997). The sales manager as a role model: Effect on trust, job satisfaction, and performance of sales people. Academic of Marketing Science Journal, (25),319-328. Ruggles, R. (1998). The state of the notion: Knowledge management in practice. California Management Review, (40), 80-89. Rush, D. (2001). Measuring connectivity at Aventis Pharmaceuticals. Knowledge Management Review, 5(2),10-13. Saffady, W. (1998). Knowledge management: A manager's briefing. ARMA International, Prairie Village, KS. Salthouse, T. A. (1990). Working Memory As a Processing Resources in Cognitive Aging, Development Review, Vol. 10, pp 101-124. Sekaran, U. (2000). Research methods for business: A skill building approach. USA: John Wiley & Sons Inc. Schein, E. (1985). Organizational culture and leadership. San Francisco, CA: Jossey-Bass. Slater, S. F., & Narver, J. C. (1995). Marketing orientation and the learning organization. Journal of Marketing, (59), 63-74. Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). A framework for marketbased organisational learning: linking values, knowledge and behavior. Journal of the Academy of Marketing Science, (25),305-318. Sitkin, S. F., & Roth, N. L. (1993). Exploring the limited effectiveness of legalistic 'remedies' for trust/distrust. Journal of Organization Science, (4),367-392. Stata, R. (1989). Organisational learning: The key to management innovation. Sloan Management Review,(30),63-74. Storck, J. & Hill, P. A. (2000). "Knowledge diffusion through strategic communities." Sloan Management Review, (41), 63-74. Stewart, T. A, (1 997). Intellectual capital: The new wealth of organization. New York: Dou bleday Currency. Senge, P. M. (1996). Leading learning organizations: The bold, the powerful and the invisible. San Francisco: Jossey-Bass. Senge, P. M., 91990). The fifth discipline: The art and practice of the learning organization. New York: Doubleday Currency. Surendra, V., Lynn, G., & James, H. T. (2002). Women's management, perceived job responsibility, and job search intention. Women in Management Review, Vo1.17, Issue 1,p29. Winter, S. G. (1987). Knowledge and competence as a strategic assets. The competitive challenge: Strategies for industrial innovation and renewal. New York: Ballinger. Zander, U., & Kogut, B. (1995). What firms do? Coordination, identity, and learning. Journal of Organization Science, 7(5),502-518.