Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia

Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia

This study was conducted to evaluate the factors that related to the implementation of External Quality Control Scheme on the Chemical Pathology laboratory in the public hospitals of Malaysia. The population studies was among the employees in the middle and southern parts of Malaysia. Analysis was...

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Main Author: Mohd. Jokha, Yahya
Format: Thesis
Language:eng
eng
Published: 2004
Subjects:
TS 156.6 Quality Control
Online Access:https://etd.uum.edu.my/1333/1/MOHD._JOKHA_B._YAHYA.pdf
https://etd.uum.edu.my/1333/2/1.MOHD._JOKHA_B._YAHYA.pdf
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id my-uum-etd.1333
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic TS 156.6 Quality Control
spellingShingle TS 156.6 Quality Control
Mohd. Jokha, Yahya
Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
description This study was conducted to evaluate the factors that related to the implementation of External Quality Control Scheme on the Chemical Pathology laboratory in the public hospitals of Malaysia. The population studies was among the employees in the middle and southern parts of Malaysia. Analysis was done to determine how the non depending variables that are managerial leadership, commitment, culture of the organization and understanding of the scheme related to the implementation of this scheme. The hypothesis is tested with questionnaire answered by Chemical Pathologists, Clinical Biochemists and Medical Laboratory Technicians. It was found that all the independent variables correlated with the implementation of the scheme. This influence is described and the implications are discussed. This will explain the scenario of how the organization was able to adapt the changes being implemented in their environment and culture. It is hope that this study is to increase the understanding of how the fundamental factors of change management are viewed in the medical base organization.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohd. Jokha, Yahya
author_facet Mohd. Jokha, Yahya
author_sort Mohd. Jokha, Yahya
title Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
title_short Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
title_full Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
title_fullStr Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
title_full_unstemmed Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia
title_sort perlaksanaan skim kawalan mutu luaran di kalangan kakitangan makmal patologi kimia
granting_institution Universiti Utara Malaysia
granting_department Faculty of Business Management
publishDate 2004
url https://etd.uum.edu.my/1333/1/MOHD._JOKHA_B._YAHYA.pdf
https://etd.uum.edu.my/1333/2/1.MOHD._JOKHA_B._YAHYA.pdf
_version_ 1747827123190497280
spelling my-uum-etd.13332013-07-24T12:11:29Z Perlaksanaan Skim Kawalan Mutu Luaran di Kalangan Kakitangan Makmal Patologi Kimia 2004 Mohd. Jokha, Yahya Faculty of Business Management Graduated School TS 156.6 Quality Control This study was conducted to evaluate the factors that related to the implementation of External Quality Control Scheme on the Chemical Pathology laboratory in the public hospitals of Malaysia. The population studies was among the employees in the middle and southern parts of Malaysia. Analysis was done to determine how the non depending variables that are managerial leadership, commitment, culture of the organization and understanding of the scheme related to the implementation of this scheme. The hypothesis is tested with questionnaire answered by Chemical Pathologists, Clinical Biochemists and Medical Laboratory Technicians. It was found that all the independent variables correlated with the implementation of the scheme. This influence is described and the implications are discussed. This will explain the scenario of how the organization was able to adapt the changes being implemented in their environment and culture. It is hope that this study is to increase the understanding of how the fundamental factors of change management are viewed in the medical base organization. 2004 Thesis https://etd.uum.edu.my/1333/ https://etd.uum.edu.my/1333/1/MOHD._JOKHA_B._YAHYA.pdf application/pdf eng validuser https://etd.uum.edu.my/1333/2/1.MOHD._JOKHA_B._YAHYA.pdf application/pdf eng public masters masters Universiti Utara Malaysia American Society for Quality Control (1996), 1996 Award Criteria Malcolm Baldridge National Quality Award, ASQC, Milwaukee. WI. Beck, J.D.W. and Yeager, N.M. (1996). How to Prevent Teams From failing, Quality Lagrosen, S. (2002). Exploring The Impact of Culture on Quality Management. International Journal of Quality & Reliability Management, 22(4):473-487. Beckhard, R. (1969). 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