Permodelan Teori Penggiliran bagi Proses Permohonan Kad Pengenalan di Jabatan Pendaftaran Negara, Malaysia
At the outset, this study is conducted with the aim to observe the significant of the operational research methodology application, in particular the queue theory model, in analyzing service time frame with a view to improving the service quality of JPNPJ. Hence, data pertaining to the service time...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/1337/1/MOHD._NOOR_RASHID_B._MAT_TAHARIM.pdf https://etd.uum.edu.my/1337/2/1.MOHD._NOOR_RASHID_B._MAT_TAHARIM.pdf |
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