Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis

The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes...

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Main Author: Syed Najihuddin, Syed Hassan
Format: Thesis
Language:eng
eng
Published: 2005
Subjects:
Online Access:https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf
https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf
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id my-uum-etd.1364
record_format uketd_dc
spelling my-uum-etd.13642013-07-24T12:11:38Z Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis 2005-10-20 Syed Najihuddin, Syed Hassan Faculty of Information Technology Graduate School HG Finance The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes the evolvement and emergence of e-government globally. In addition, it also identifies Technology Acceptance Model (TAM) as a methodology for evaluating user acceptance of the new information technology. A user acceptance testing was carried out in which twelve questions was asked via the questionnaire distributed among the users in the state of Perlis. The study shows that the users accept this application as useful for their work even though the learning process is quite complicated at the beginning. This project can serve as a model for future studies in evaluating user acceptance of new technologies. Further studies can be conducted to identify user acceptance of e-Cover Note in other state in Malaysia. 2005-10 Thesis https://etd.uum.edu.my/1364/ https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf application/pdf eng validuser https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HG Finance
spellingShingle HG Finance
Syed Najihuddin, Syed Hassan
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
description The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes the evolvement and emergence of e-government globally. In addition, it also identifies Technology Acceptance Model (TAM) as a methodology for evaluating user acceptance of the new information technology. A user acceptance testing was carried out in which twelve questions was asked via the questionnaire distributed among the users in the state of Perlis. The study shows that the users accept this application as useful for their work even though the learning process is quite complicated at the beginning. This project can serve as a model for future studies in evaluating user acceptance of new technologies. Further studies can be conducted to identify user acceptance of e-Cover Note in other state in Malaysia.
format Thesis
qualification_name masters
qualification_level Master's degree
author Syed Najihuddin, Syed Hassan
author_facet Syed Najihuddin, Syed Hassan
author_sort Syed Najihuddin, Syed Hassan
title Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
title_short Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
title_full Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
title_fullStr Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
title_full_unstemmed Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
title_sort post implementation review of e-cover note : a case study in the state of perlis
granting_institution Universiti Utara Malaysia
granting_department Faculty of Information Technology
publishDate 2005
url https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf
https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf
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