Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis
The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes...
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2005
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Online Access: | https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf |
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my-uum-etd.13642013-07-24T12:11:38Z Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis 2005-10-20 Syed Najihuddin, Syed Hassan Faculty of Information Technology Graduate School HG Finance The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes the evolvement and emergence of e-government globally. In addition, it also identifies Technology Acceptance Model (TAM) as a methodology for evaluating user acceptance of the new information technology. A user acceptance testing was carried out in which twelve questions was asked via the questionnaire distributed among the users in the state of Perlis. The study shows that the users accept this application as useful for their work even though the learning process is quite complicated at the beginning. This project can serve as a model for future studies in evaluating user acceptance of new technologies. Further studies can be conducted to identify user acceptance of e-Cover Note in other state in Malaysia. 2005-10 Thesis https://etd.uum.edu.my/1364/ https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf application/pdf eng validuser https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf application/pdf eng public masters masters Universiti Utara Malaysia |
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Universiti Utara Malaysia |
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eng eng |
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HG Finance |
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HG Finance Syed Najihuddin, Syed Hassan Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
description |
The aim of this study is to identify user acceptance to E-Cover Note application which is implemented by Road Transport Department. The application is an electronic service provided online for insurance companies and agencies in replacement of the manual cover notes system. This paper also describes the evolvement and emergence of e-government globally. In addition, it also identifies Technology Acceptance Model (TAM) as a methodology for evaluating user acceptance of the new information
technology. A user acceptance testing was carried out in which twelve questions was asked via the questionnaire distributed among the users in the state of Perlis. The study shows that the users accept this application as
useful for their work even though the learning process is quite complicated at the beginning. This project can serve as a model for future studies in evaluating user acceptance of new technologies. Further studies can be
conducted to identify user acceptance of e-Cover Note in other state in Malaysia. |
format |
Thesis |
qualification_name |
masters |
qualification_level |
Master's degree |
author |
Syed Najihuddin, Syed Hassan |
author_facet |
Syed Najihuddin, Syed Hassan |
author_sort |
Syed Najihuddin, Syed Hassan |
title |
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
title_short |
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
title_full |
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
title_fullStr |
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
title_full_unstemmed |
Post Implementation Review of E-Cover Note : A Case Study in the State of Perlis |
title_sort |
post implementation review of e-cover note : a case study in the state of perlis |
granting_institution |
Universiti Utara Malaysia |
granting_department |
Faculty of Information Technology |
publishDate |
2005 |
url |
https://etd.uum.edu.my/1364/1/SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf https://etd.uum.edu.my/1364/2/1.SYED_NAJIHUDDIN_B._SYED_HASSAN.pdf |
_version_ |
1747827130416234496 |