A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis

Teamwork continues to play an increasing important role in the structure of organizations. Team effectiveness has often been associated with substantial improvement in productivity and effectiveness of an organization. The purpose of this study was to explore and investigate the relationship of tea...

Full description

Saved in:
Bibliographic Details
Main Author: Nor Azmi, Johari
Format: Thesis
Language:eng
eng
Published: 2004
Subjects:
Online Access:https://etd.uum.edu.my/1385/1/NOR_AZMI_B._JOHARI.pdf
https://etd.uum.edu.my/1385/2/1.NOR_AZMI_B._JOHARI.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.1385
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Nor Azmi, Johari
A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
description Teamwork continues to play an increasing important role in the structure of organizations. Team effectiveness has often been associated with substantial improvement in productivity and effectiveness of an organization. The purpose of this study was to explore and investigate the relationship of team effectiveness with personal characteristics, motivational goals and organizational factors in Ibu Pejabat Polis Daerah Kangar, Perlis. This study also attempted to determine the explanation for the variance in team effectiveness. The sample of this study comprised the general staff of the personnel of Ibu Pejabat Polis Daerah Kangar, Perlis. The findings revealed that team effectiveness is not significantly related to personal characteristics, motivational goals, role conflicts, communication and leadership factors. However, testing each item used to measure the variables, proved that their inclusion were not misjudged given that, most, if not all, they were found to be significant. This finding and the finding of Cronbach's Alpha, a test of reliability, which produced generally strong Alpha's, it is thought that the disappointing correlational and significance tests were totally unexpected and excusable. The findings also revealed that, team effectiveness in the organization was found to be fairly effective. The levels of trust and respect, role responsibility and cohesion or cooperation between and among employees of Ibu Pejabat Polis Daerah Kangar, Perlis, were also fairly effective. Team members' commitment was found to be low. From the findings, it is recommended that the management of Ibu Pejabat Polis Daerah Kangar, Perlis should emphasize on the importance of team effectiveness in achieving Organizational goals. The management should also emphasize on the development and training of employees to enhance job satisfaction hence improves team effectiveness in the organization .
format Thesis
qualification_name masters
qualification_level Master's degree
author Nor Azmi, Johari
author_facet Nor Azmi, Johari
author_sort Nor Azmi, Johari
title A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
title_short A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
title_full A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
title_fullStr A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
title_full_unstemmed A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis
title_sort study of team effectiveness in the police department for the district of kangar, perlis
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2004
url https://etd.uum.edu.my/1385/1/NOR_AZMI_B._JOHARI.pdf
https://etd.uum.edu.my/1385/2/1.NOR_AZMI_B._JOHARI.pdf
_version_ 1747827135596199936
spelling my-uum-etd.13852013-07-24T12:11:44Z A Study of Team Effectiveness in the Police Department for the District of Kangar, Perlis 2004 Nor Azmi, Johari Sekolah Siswazah Graduate School HD28-70 Management. Industrial Management Teamwork continues to play an increasing important role in the structure of organizations. Team effectiveness has often been associated with substantial improvement in productivity and effectiveness of an organization. The purpose of this study was to explore and investigate the relationship of team effectiveness with personal characteristics, motivational goals and organizational factors in Ibu Pejabat Polis Daerah Kangar, Perlis. This study also attempted to determine the explanation for the variance in team effectiveness. The sample of this study comprised the general staff of the personnel of Ibu Pejabat Polis Daerah Kangar, Perlis. The findings revealed that team effectiveness is not significantly related to personal characteristics, motivational goals, role conflicts, communication and leadership factors. However, testing each item used to measure the variables, proved that their inclusion were not misjudged given that, most, if not all, they were found to be significant. This finding and the finding of Cronbach's Alpha, a test of reliability, which produced generally strong Alpha's, it is thought that the disappointing correlational and significance tests were totally unexpected and excusable. The findings also revealed that, team effectiveness in the organization was found to be fairly effective. The levels of trust and respect, role responsibility and cohesion or cooperation between and among employees of Ibu Pejabat Polis Daerah Kangar, Perlis, were also fairly effective. Team members' commitment was found to be low. From the findings, it is recommended that the management of Ibu Pejabat Polis Daerah Kangar, Perlis should emphasize on the importance of team effectiveness in achieving Organizational goals. The management should also emphasize on the development and training of employees to enhance job satisfaction hence improves team effectiveness in the organization . 2004 Thesis https://etd.uum.edu.my/1385/ https://etd.uum.edu.my/1385/1/NOR_AZMI_B._JOHARI.pdf application/pdf eng validuser https://etd.uum.edu.my/1385/2/1.NOR_AZMI_B._JOHARI.pdf application/pdf eng public masters masters Universiti Utara Malaysia Adair, J. (1988). Effective Team building. Aldershot, England: Gower Publishing. Adler, P. (1993). Time and Motion Regained. Harvard Business Review. January-February, Alexandria, VA: Army Research Institute for the Behavioral and Social Sciences. Armstrong, D. (1991). The Institution in the Mind. London: The Grubb Institute. Bass, B. M. (1985). Leadership and Performance beyond Expectations. New York: The Free Press. Behavioral Science, 26(2): 241-333. Blake, R. and Moutan, J. (1964). The Managerial Grid. Houston, Texas: Gulf. Bouchard, T. J. (1971). Whatever Happened to Brainstorming? Industry Week, August 2. Bowditch, J. L. and Buono, A. F. (1997). A Primer on Organizational Behavior, 4th ed., John Wiley & Sons. Bray, J. W. and Maxwell, S. E. (1985). Multivariate Analysis of Variance, Thousand Oaks, CA: Bristol: The Policy Press. Buchholz, S. (1987). Creating the High - Performance Team. New York:John Wiley and Sons, Inc. Byman, W. (1991). Zapp! The Lightning of Empowerment. London:Century Business. Chandler, A. (1962). Strategy and Structure. Cambridge, MA: MIT Press. Chemers, M.M. and Ayman, R. (eds) (1993). Leadership Theory and Research: Perspectives and Directions. Academic Press Inc (HBJ), - A tribute to Fred E. Fielder's 40 years of study of leadership and organizational effectiveness Dance, F.E.X. (1970). The 'Conceot' of Communication. Journal of Communication, 20, no. 2, pp. 201-210. Dunphy, D. and Stace, D. (1990). Under New Management: Australian Organizations in Transition. Sydney : McGraw-Hill. Dyer, W. (1997). Team Building: Issues and New Alternatives. Massachusetts: Addition-Wesley Publishing Company, Inc. Eunson, B. (1994). Communicating For Team Building. New York: John Wiley & Sons. Feigenbaum, A. (1983). Total Quality Control. New York: McGraw-Hill. Fineman, S. (1993). Emotion in Organizations. London: Sage Garvin, D. A. (1994). Building A Learning Organization. Business Credit 96(1). Harrison, R. (1997) Employee Development. London: Institute of Personnel and Development. Hedberg, B. (1981). How organizations learn and unlearn. In P. C. Nystrom and W. H. Hicks, R. F. and Bone, D. (1990) Self-Managing Teams. London: Kogan Page. Hochschild, A. R. (1983). The Managed Heart. Berkeley, CA: University of California. Hofstede, G. (1997). Cultures and Organizations: Software of the Mind.London: McGraw-Hill. Howell, D. (1992). Statistical Methods for Psychology. Belmont, CA: Duxbury Press. Hull, F. (1988). Inventions from R&D: organizational design for efficient research. Human Resources 4: 38-54. Janis, (1972). Victims of Group think, Boston: Houghton Mifflin, p. 9 Journal of Management, 22(3): 485-505. Journal of Sociology, 85(3): 551-75. Katzenbach, J.R. and Smith, D.K. (1993). The Wisdom Of Teams: Creating The High-Pedomance Organization. Massachusetts: Harvard Business School Press. Kazemek, E. and Albert, B. (1988). Learning the Secret to Teamwork. Healthcare Financial Management, p. 108 - 10. Kets de Vries M. F. R. and Miller, 0. (1985). The Neurotic Organisation. London: Jossey-Bass. Kotter, J. P. (1990). A Force for Change: How Leadership Differs From Management. The Free Press. Lawler, III, E. E. (1973).Motivation in work organizations. Brooks Cole. Lessem, R. (1998). Management Development through Cultural Diversity. London: Routledge. Likert, R. (1932). A Technique for the Measurement of Attitudes. Archives of Psychology, No. 140. Logan, Linda (1993). Team Member Identity Key Ingredients For Team Building Success. National Productivity Review (Spring) p. 2009 - 223. Mackay, A. (1993). Team Up For Excellent. New York: Oxford University Press. Maier, N. F. R. (1973). Psychology in industrial organization. 4th ed. Houghton Mifflin. Management Executive 7(1): 81-94. Management Review Fall: 37. Management Review Spring: 63-74. Management September: 29-33. Management, September. March-April: 75-84. Margerison, C. and McCann, D. (1990). Team Management: Practical New Approaches. London: WH Allen Arid Co.Plc. Mintzberg, H. (1973). The Nature of Managerial Work. New York: Macmillan. Mitchell Stewart, A. (1994). Empowering People. London: Pitman. Moxon, P. (1993). Building A Better Team: A Handbook for Manager and Facilitators. Hampshire, England: Gower Publishing. Northouse, P. G. (1997). Leadership: Theory and Research. Thousand Oaks, CA: Sage. Nunnally, J. C. (1967). Psychometric Theory. New York: McGraw-Hill. Obholzer, A. and Roberts, V. Z. (1994). The Unconscious at Work. London: Routledge. Oliver, N. and Wilkinson, B. (1992). The Japanisation of British Industry: New Developments in Organizational Change Management, 9(1):107-1 2. Osborn, A.F. (1 953). Applied Imagination, New York:Charles Scribner's Sons. Petrock, F. (1991). Ford's Teamwork Training Gets Employees Involved. Human Resources Professional, p. 30-122 Quinn, J. B. (1992). Intelligent Enterprise. New York: The Free Press. Ray, D. and Bronstein, H. (1995). Teaming Up: Making The Transition To A Self-Directed Team-Based Organization, New York: McGraw-Hill, Inc. Resource Development Quarterly 11 (1): 1-3. Resource Development Quarterly 8(1): 63-80. Schein, E. H. (1993). On dialogue, culture, and organizational learning. Organizational Science 5(1) . Schermerhorn, John. R. Jr. (1986). Management for Productivity. New York: John Wiley & Sons, Inc. Senge, P. (1990). The Fifth Discipline. London: Century Business. Sloman, M. (1999). Seize the day. People Management, 20 May. Smith, K. K. and Berg, D. N. (1987). Paradoxes of Group Life. San Francisco: Josey-Bass. Smith, K. K. and Berg, D. N. (1987). A Paradoxical Conception of Group Dynamics. Human Relations, 40, No. 10, pp. 633-658. Storey, J . (1995). Human Resource Management: A Critical Text. London: Routledge. Tan, C. (eds), (1984). Human Resource Management: Concepts and Perspectives, Singapore: University Press. Thackrey, J. (1987). The Corporate Culture Rage. Management Today February: 66-99. Triandis, H. (1995). individualism and Collectivism. Boulder, CO: Westview. Trist, E. and Murray, H. (1990). The Social Engagement of Social Science. Vol. 1, London: Free University Press. Various Training Papers by: Susan M. Heathfield (2003). Twelve Tips for Team Building, How to Make Teams Effective, How to Build a Teamwork Culture: Do the Hard Stuff, Team Building and Delegation: How and When to Empower People, Seven Tips About Successful Management, Ten Tips for the Leader About Building Employee Motivation and Morale at Work, Set Them Free: Two Musts for Motivation: Part 1: Minimize Flules and Policies and Part 2: Involve People. Vince, R (2002). The Impact Of Emotion On Organizational Learning. Human Resource Development International ISSN 1367-8868 print ISSN 1469-8374 online O 2002 Taylor & Francis Ltd http://www.tandf.com.journals Vince, R. and Martin, L. (1993). Inside Action Learning: The Politics And The Psychology Of The Vision. Organizational Dynamics, 18(3): 19-31. Whitaker, D. S. (1995). Using Groups to Help People. London: Routledge. Woodcock, M. and Francis, D. (1981). Team building Strategy. Hampshire: Gower Publishing Limited. Yuki, G. (1989). Leadership in Organization. New Jersey, Englewood Cliffs: Prentice Hall.