Pengurusan Konflik di Kalangan Pendidik

Conflict is a natural phenomenon faced by every individual in their communication process and interaction with others. Communication practices in an ineffective educational organization is a source of conflicts among educators. The purpose of this study was to identify the relationship between demo...

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Main Author:	Haszminy, Mat
Format:	Thesis
Language:	eng eng
Published:	1999
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/1416/1/HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf https://etd.uum.edu.my/1416/2/1.HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf
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id	my-uum-etd.1416
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Haszminy, Mat Pengurusan Konflik di Kalangan Pendidik
description	Conflict is a natural phenomenon faced by every individual in their communication process and interaction with others. Communication practices in an ineffective educational organization is a source of conflicts among educators. The purpose of this study was to identify the relationship between demographic characteristics, conflict management style and communication practices in an organization. It also studied the relationship between the 4 dimensions of communication practices in an organization and the 5 conflict management styles. This study was a quantitative study on teachers from 14 Secondary Schools in Pasir Mas District, of Kelantan State. A total of 274 samples were selected using the Proportionate Stratified Random Sampling Method. 240 respondents had completed and returned the questionnaires which represented an 87.59% response rate. The questionnaires used consisted of 58 items altogether; 5 items on demographic characteristics, 25 items on conflict management styles which was adapted from Thomas - Kilmann Conflict Mode Instrument (T - KCMI) and 28 items on internal communication practices which was based on Smeltzer’s opinion. Descriptive statistics was used to analyze the data; total score, mean, standard deviation and percentage. Inferential statistics was used in hypotheses testing; t-Test, One Way ANOVA and Pearson Correlation. The descriptive analysis indicated that collaboration conflict management style’s mean was the most popular, whereby competitive conflict management style was the least popular. The results of hypotheses testing reflected that there was significant differences between sex, age, marital status, academic educational level and length of service factors to conflict management style. On the other hand, there was differences between sex, age and length of service to the communication practices in an organization. The Pearson Correlation analysis indicated that there was a relationship between communication practices in an organization with the conflict management style among the educators of Secondary Schools in Pasir Mas District.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Haszminy, Mat
author_facet	Haszminy, Mat
author_sort	Haszminy, Mat
title	Pengurusan Konflik di Kalangan Pendidik
title_short	Pengurusan Konflik di Kalangan Pendidik
title_full	Pengurusan Konflik di Kalangan Pendidik
title_fullStr	Pengurusan Konflik di Kalangan Pendidik
title_full_unstemmed	Pengurusan Konflik di Kalangan Pendidik
title_sort	pengurusan konflik di kalangan pendidik
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1999
url	https://etd.uum.edu.my/1416/1/HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf https://etd.uum.edu.my/1416/2/1.HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf
_version_	1747827142080593920
spelling	my-uum-etd.14162013-07-24T12:11:51Z Pengurusan Konflik di Kalangan Pendidik 1999-11-27 Haszminy, Mat Sekolah Siswazah Graduate School LB2801-3095 School administration and organization Conflict is a natural phenomenon faced by every individual in their communication process and interaction with others. Communication practices in an ineffective educational organization is a source of conflicts among educators. The purpose of this study was to identify the relationship between demographic characteristics, conflict management style and communication practices in an organization. It also studied the relationship between the 4 dimensions of communication practices in an organization and the 5 conflict management styles. This study was a quantitative study on teachers from 14 Secondary Schools in Pasir Mas District, of Kelantan State. A total of 274 samples were selected using the Proportionate Stratified Random Sampling Method. 240 respondents had completed and returned the questionnaires which represented an 87.59% response rate. The questionnaires used consisted of 58 items altogether; 5 items on demographic characteristics, 25 items on conflict management styles which was adapted from Thomas - Kilmann Conflict Mode Instrument (T - KCMI) and 28 items on internal communication practices which was based on Smeltzer’s opinion. Descriptive statistics was used to analyze the data; total score, mean, standard deviation and percentage. Inferential statistics was used in hypotheses testing; t-Test, One Way ANOVA and Pearson Correlation. The descriptive analysis indicated that collaboration conflict management style’s mean was the most popular, whereby competitive conflict management style was the least popular. The results of hypotheses testing reflected that there was significant differences between sex, age, marital status, academic educational level and length of service factors to conflict management style. On the other hand, there was differences between sex, age and length of service to the communication practices in an organization. The Pearson Correlation analysis indicated that there was a relationship between communication practices in an organization with the conflict management style among the educators of Secondary Schools in Pasir Mas District. 1999-11 Thesis https://etd.uum.edu.my/1416/ https://etd.uum.edu.my/1416/1/HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf application/pdf eng validuser https://etd.uum.edu.my/1416/2/1.HASZMINY_BT_MAT_-__Pengurusan_konflik_di_kalangan_pendidik.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ahmad Atory Hussain, (1996). Pengurusan Sumber, Kuala Lumpur: Utusan Publications & Distributions Sdn. Bhd. 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Pengurusan Konflik di Kalangan Pendidik

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