Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang

This study was conducted to determine the level of work stress and to ascertain the factors that may lead to work stress amongst staffs of JPPH Klang Valley namely JPPH Selangor, JPPH W.P Kuala Lumpur, JPPH Bandar Baru Bangi dan JPPH Gombak. It was also conducted to determine the nature of relation...

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Main Author: Sautarwin, Marto
Format: Thesis
Language:eng
eng
Published: 2004
Subjects:
Online Access:https://etd.uum.edu.my/1435/1/SAUTARWIN_MARTO.pdf
https://etd.uum.edu.my/1435/2/1.SAUTARWIN_MARTO.pdf
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spelling my-uum-etd.14352013-07-24T12:11:54Z Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang 2004 Sautarwin, Marto Faculty of Business Management Faculty of Business Management HF5001-6182 Business This study was conducted to determine the level of work stress and to ascertain the factors that may lead to work stress amongst staffs of JPPH Klang Valley namely JPPH Selangor, JPPH W.P Kuala Lumpur, JPPH Bandar Baru Bangi dan JPPH Gombak. It was also conducted to determine the nature of relationship between organizational, individual and physical stressor and level of work stress among the staff. The study also will determined whether there is any differences in level of work stress based on demographic factors such as gender, ages, designation and works experienced and which work stressor will give the strong effect on work stress. Quantitative method using questionnaires being applied for this study. A total of 174 respondents consisting of all scheme of services were selected. This study used structured questionnaire comprising 49 questions as a research instrument. The data collected were analyzed using Statistical Package for Social Science (SPSS) version 12.0. software program. Statistical analysis techniques such as t-test, ANOVA, Pearson correlation and multiple regression test were used to test 7 hypotheses. The findings showed that overall respondents has experienced low work stress level. Result also showed that there was a significant correlation between work stressor and work stress. Works stressor has been able to explained 23.6% variants of work stress and individual work stressor gave the strong impact on work stress compared with organizational and physical environment stressor. Findings also showed that there is no significant differences in level of work stress based on demographic characteristics such as gender, age, designation and work experienced. 2004 Thesis https://etd.uum.edu.my/1435/ https://etd.uum.edu.my/1435/1/SAUTARWIN_MARTO.pdf application/pdf eng validuser https://etd.uum.edu.my/1435/2/1.SAUTARWIN_MARTO.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Sautarwin, Marto
Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
description This study was conducted to determine the level of work stress and to ascertain the factors that may lead to work stress amongst staffs of JPPH Klang Valley namely JPPH Selangor, JPPH W.P Kuala Lumpur, JPPH Bandar Baru Bangi dan JPPH Gombak. It was also conducted to determine the nature of relationship between organizational, individual and physical stressor and level of work stress among the staff. The study also will determined whether there is any differences in level of work stress based on demographic factors such as gender, ages, designation and works experienced and which work stressor will give the strong effect on work stress. Quantitative method using questionnaires being applied for this study. A total of 174 respondents consisting of all scheme of services were selected. This study used structured questionnaire comprising 49 questions as a research instrument. The data collected were analyzed using Statistical Package for Social Science (SPSS) version 12.0. software program. Statistical analysis techniques such as t-test, ANOVA, Pearson correlation and multiple regression test were used to test 7 hypotheses. The findings showed that overall respondents has experienced low work stress level. Result also showed that there was a significant correlation between work stressor and work stress. Works stressor has been able to explained 23.6% variants of work stress and individual work stressor gave the strong impact on work stress compared with organizational and physical environment stressor. Findings also showed that there is no significant differences in level of work stress based on demographic characteristics such as gender, age, designation and work experienced.
format Thesis
qualification_name masters
qualification_level Master's degree
author Sautarwin, Marto
author_facet Sautarwin, Marto
author_sort Sautarwin, Marto
title Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
title_short Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
title_full Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
title_fullStr Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
title_full_unstemmed Tekanan Kerja di Kalangan Kakitangan Jabatan Penilaian dan Perkhidmatan Harta (JPPH) di Lembah Klang
title_sort tekanan kerja di kalangan kakitangan jabatan penilaian dan perkhidmatan harta (jpph) di lembah klang
granting_institution Universiti Utara Malaysia
granting_department Faculty of Business Management
publishDate 2004
url https://etd.uum.edu.my/1435/1/SAUTARWIN_MARTO.pdf
https://etd.uum.edu.my/1435/2/1.SAUTARWIN_MARTO.pdf
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