Conflict and Ambiguity among Secondary School Teachers in Kota Setar District

The primary objective of this exploratory study is to investigate the level of role conflict and ambiguity among teachers in secondary school in the district of Kota Setar. This study is undertaken in response to the need to decrease role conflict and ambiguity and simultaneously increase job satis...

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Main Author:	Dina, Harun
Format:	Thesis
Language:	eng eng
Published:	1996
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/1512/1/Dina_bt._Harun_%281996%29.pdf https://etd.uum.edu.my/1512/2/Dina_Harun.pdf
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id	my-uum-etd.1512
record_format	uketd_dc
spelling	my-uum-etd.15122013-07-24T12:12:15Z Conflict and Ambiguity among Secondary School Teachers in Kota Setar District 1996 Dina, Harun Sekolah Siswazah Graduate School LB2801-3095 School administration and organization The primary objective of this exploratory study is to investigate the level of role conflict and ambiguity among teachers in secondary school in the district of Kota Setar. This study is undertaken in response to the need to decrease role conflict and ambiguity and simultaneously increase job satisfaction among Malaysian teachers. Job satisfaction can be used as a strategy to maintain teachers’ commitment and dedication in schools and thus improve quality of education. Teachers in eleven Government-aided secondary schools in Kota Setar district were the unit in this study. For the purpose of this research, approximately 327 out of 2060 teachers were chosen as sample. Data was collected through a 66-item questionnaire constructed on 7 Likert scale. Simple Multiple Regression Analysis and descriptive statistics were used to analyze the data. The decision criterion used was 0.95 level of confidence or 5% significant level. The findings of this thesis indicate that role conflict varies significantly with age, size of school, school authority, goals, superior and peer support, network of communication and teachers’ role. Demographic factors: age and size of school, while organizational practices: school authority and network of communication were the major factors for role conflict. Ambiguity varies significantly with organizational practices, school authority, goals, superior and peer support, communication and teachers’ role. However, ambiguity is significantly but negatively related to age, goals, network of communication and teachers’ role. 1996 Thesis https://etd.uum.edu.my/1512/ https://etd.uum.edu.my/1512/1/Dina_bt._Harun_%281996%29.pdf application/pdf eng validuser https://etd.uum.edu.my/1512/2/Dina_Harun.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Dina, Harun Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
description	The primary objective of this exploratory study is to investigate the level of role conflict and ambiguity among teachers in secondary school in the district of Kota Setar. This study is undertaken in response to the need to decrease role conflict and ambiguity and simultaneously increase job satisfaction among Malaysian teachers. Job satisfaction can be used as a strategy to maintain teachers’ commitment and dedication in schools and thus improve quality of education. Teachers in eleven Government-aided secondary schools in Kota Setar district were the unit in this study. For the purpose of this research, approximately 327 out of 2060 teachers were chosen as sample. Data was collected through a 66-item questionnaire constructed on 7 Likert scale. Simple Multiple Regression Analysis and descriptive statistics were used to analyze the data. The decision criterion used was 0.95 level of confidence or 5% significant level. The findings of this thesis indicate that role conflict varies significantly with age, size of school, school authority, goals, superior and peer support, network of communication and teachers’ role. Demographic factors: age and size of school, while organizational practices: school authority and network of communication were the major factors for role conflict. Ambiguity varies significantly with organizational practices, school authority, goals, superior and peer support, communication and teachers’ role. However, ambiguity is significantly but negatively related to age, goals, network of communication and teachers’ role.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Dina, Harun
author_facet	Dina, Harun
author_sort	Dina, Harun
title	Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
title_short	Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
title_full	Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
title_fullStr	Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
title_full_unstemmed	Conflict and Ambiguity among Secondary School Teachers in Kota Setar District
title_sort	conflict and ambiguity among secondary school teachers in kota setar district
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1996
url	https://etd.uum.edu.my/1512/1/Dina_bt._Harun_%281996%29.pdf https://etd.uum.edu.my/1512/2/Dina_Harun.pdf
_version_	1747827162106298368

Conflict and Ambiguity among Secondary School Teachers in Kota Setar District

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