Information Quality in Web-Based eCatalogue

Catalogues are important business strategy as they can provide customers with product descriptions and assist who have buying interest to not go through the floor areas and shelves, browsing aimlessly, trying to locate items that are of interest. Printed catalogue are cumbersome to use, require lar...

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Main Author:	Alsarhan, Ali Bassil
Format:	Thesis
Language:	eng eng
Published:	2009
Subjects:	TK5101-6720 Telecommunication
Online Access:	https://etd.uum.edu.my/1578/1/Ali_Bassil_A_Isarhan_2009.pdf https://etd.uum.edu.my/1578/2/1.Ali_Bassil_A_Isarhan_2009.pdf
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id	my-uum-etd.1578
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	TK5101-6720 Telecommunication
spellingShingle	TK5101-6720 Telecommunication Alsarhan, Ali Bassil Information Quality in Web-Based eCatalogue
description	Catalogues are important business strategy as they can provide customers with product descriptions and assist who have buying interest to not go through the floor areas and shelves, browsing aimlessly, trying to locate items that are of interest. Printed catalogue are cumbersome to use, require large storage areas, become dated soon after publication, and make search and comparison activities very difficult.The situation is further worsen when the quality of information provided is not regularly updated and is below customers’ expectations. eCatalogue has the potential to offer assistance to customer, and improve information quality.Therefore, an eCatalouge was developed in this study where 30 potential customers tried the proposed eCatalogue for a certain period. Nine information quality dimensions, which are Accuracy, Precision, Currency, Timeliness, Reliability,Completeness, Conciseness, Format, and Relevance, were used to measure the eCatalouge. Based on a three point scale (where 1= disagree and 3= agree),respondents agree that the information in the eCatalouge are somewhat current(mean =2.27), precise (2.20), accurate (2.17), reliable (2.17), and concise(2.17). However, they are not sure about the timely (2.00) and relevant (2.07) dimensions.Also they agree to some extent, the eCatalogue format is satisfying (2.20). Overall mean of quality measure is (2.15), which is indicates that the quality of information in the developed eCatalogue should be improved.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Alsarhan, Ali Bassil
author_facet	Alsarhan, Ali Bassil
author_sort	Alsarhan, Ali Bassil
title	Information Quality in Web-Based eCatalogue
title_short	Information Quality in Web-Based eCatalogue
title_full	Information Quality in Web-Based eCatalogue
title_fullStr	Information Quality in Web-Based eCatalogue
title_full_unstemmed	Information Quality in Web-Based eCatalogue
title_sort	information quality in web-based ecatalogue
granting_institution	Universiti Utara Malaysia
granting_department	College of Arts and Sciences (CAS)
publishDate	2009
url	https://etd.uum.edu.my/1578/1/Ali_Bassil_A_Isarhan_2009.pdf https://etd.uum.edu.my/1578/2/1.Ali_Bassil_A_Isarhan_2009.pdf
_version_	1747827170079670272
spelling	my-uum-etd.15782022-04-21T03:34:39Z Information Quality in Web-Based eCatalogue 2009 Alsarhan, Ali Bassil College of Arts and Sciences (CAS) College of Art and Sciences TK5101-6720 Telecommunication Catalogues are important business strategy as they can provide customers with product descriptions and assist who have buying interest to not go through the floor areas and shelves, browsing aimlessly, trying to locate items that are of interest. Printed catalogue are cumbersome to use, require large storage areas, become dated soon after publication, and make search and comparison activities very difficult.The situation is further worsen when the quality of information provided is not regularly updated and is below customers’ expectations. eCatalogue has the potential to offer assistance to customer, and improve information quality.Therefore, an eCatalouge was developed in this study where 30 potential customers tried the proposed eCatalogue for a certain period. Nine information quality dimensions, which are Accuracy, Precision, Currency, Timeliness, Reliability,Completeness, Conciseness, Format, and Relevance, were used to measure the eCatalouge. Based on a three point scale (where 1= disagree and 3= agree),respondents agree that the information in the eCatalouge are somewhat current(mean =2.27), precise (2.20), accurate (2.17), reliable (2.17), and concise(2.17). However, they are not sure about the timely (2.00) and relevant (2.07) dimensions.Also they agree to some extent, the eCatalogue format is satisfying (2.20). Overall mean of quality measure is (2.15), which is indicates that the quality of information in the developed eCatalogue should be improved. 2009 Thesis https://etd.uum.edu.my/1578/ https://etd.uum.edu.my/1578/1/Ali_Bassil_A_Isarhan_2009.pdf text eng public https://etd.uum.edu.my/1578/2/1.Ali_Bassil_A_Isarhan_2009.pdf text eng public masters masters Universiti Utara Malaysia Adamczak, S. 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Information Quality in Web-Based eCatalogue

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