Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector

Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector

The purpose of this study is to examine and gain a better understanding of the drivers that affecting the counterproductive work behavior in banking sector. This study was done among 116 staff in Citibank, CIMB Bank and Bank Islam in Penang. Data were gathered through questionnaires and was being an...

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Main Author: Dalili Izni, Shafie
Format: Thesis
Language:eng
eng
Published: 2009
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/1652/1/Dalili_Izni_Binti_Shafie.pdf
https://etd.uum.edu.my/1652/2/1.Dalili_Izni_Binti_Shafie.pdf
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id my-uum-etd.1652
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Dalili Izni, Shafie
Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
description The purpose of this study is to examine and gain a better understanding of the drivers that affecting the counterproductive work behavior in banking sector. This study was done among 116 staff in Citibank, CIMB Bank and Bank Islam in Penang. Data were gathered through questionnaires and was being analyzed by using Statistical Package for Social Science (SPSS) version 13. Throughout the statistical analysis – correlation analysis, it was found that there is a significant relationship between the two independent variables namely Ethical Work Climate and Moral Awareness with the dependent variables – Counterproductive Work Behavior. Among the two independent variables, Ethical Work Climate is found to be the factor that contributes most to Counterproductive Work Behavior in the sample studied in Banking Sector.
format Thesis
qualification_name masters
qualification_level Master's degree
author Dalili Izni, Shafie
author_facet Dalili Izni, Shafie
author_sort Dalili Izni, Shafie
title Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
title_short Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
title_full Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
title_fullStr Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
title_full_unstemmed Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector
title_sort factors affecting counterproductive work behaviour (cpwb): a case of banking sector
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2009
url https://etd.uum.edu.my/1652/1/Dalili_Izni_Binti_Shafie.pdf
https://etd.uum.edu.my/1652/2/1.Dalili_Izni_Binti_Shafie.pdf
_version_ 1776103591049691136
spelling my-uum-etd.16522023-06-25T01:22:30Z Factors Affecting Counterproductive Work Behaviour (CPWB): A Case of Banking Sector 2009 Dalili Izni, Shafie College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment The purpose of this study is to examine and gain a better understanding of the drivers that affecting the counterproductive work behavior in banking sector. This study was done among 116 staff in Citibank, CIMB Bank and Bank Islam in Penang. Data were gathered through questionnaires and was being analyzed by using Statistical Package for Social Science (SPSS) version 13. Throughout the statistical analysis – correlation analysis, it was found that there is a significant relationship between the two independent variables namely Ethical Work Climate and Moral Awareness with the dependent variables – Counterproductive Work Behavior. Among the two independent variables, Ethical Work Climate is found to be the factor that contributes most to Counterproductive Work Behavior in the sample studied in Banking Sector. 2009 Thesis https://etd.uum.edu.my/1652/ https://etd.uum.edu.my/1652/1/Dalili_Izni_Binti_Shafie.pdf text eng public https://etd.uum.edu.my/1652/2/1.Dalili_Izni_Binti_Shafie.pdf text eng public masters masters Universiti Utara Malaysia Ackerman, R., & Bauer, R. (1976). Corporate social responsiveness.Reston,Virginia: Reston Publishing/Prentice Hall, p. 15.Arruda, Maria Cecilia Coutinho de. Código de ética: um instrumento que adiciona valor. São Paulo: Negócios Editora, 2000.Bartels, S.L.K., Arrick, E., Martell,K., & Strickland, D. (1998). The relationship between ethical climate and ethical problems within human resource management. Journal of Business Research, 17(7), 799 – 805.Bies, R. J., Tripp, T. M., & Kramer, R. M. (1997). 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