Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.

The purpose of this study is to examine and gain a better understanding of the drivers that influence the employee engagement in Celestica Malaysia Sdn. Bhd. This study was done among 97 exempt staffs in Celestica Malaysia Sdn. Bhd. Data were gathered through questionnaires and was being analyzed by...

Full description

Saved in:
Bibliographic Details
Main Author: Choo, Ling Suan
Format: Thesis
Language:eng
eng
Published: 2009
Subjects:
Online Access:https://etd.uum.edu.my/1656/1/Choo_Ling_Suan.pdf
https://etd.uum.edu.my/1656/2/1.Choo_Ling_Suan.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.1656
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Choo, Ling Suan
Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
description The purpose of this study is to examine and gain a better understanding of the drivers that influence the employee engagement in Celestica Malaysia Sdn. Bhd. This study was done among 97 exempt staffs in Celestica Malaysia Sdn. Bhd. Data were gathered through questionnaires and was being analyzed by using Statistical Package for Social Science (SPSS) version 16. Throughout the statistical analysis – correlation analysis, it is found that there is a significant relationship between the three independent variables namely Employee Communication, Rewards and Recognition and Employee Development with the dependent variables – Employee Engagement. Among all three independent variable,employee development is found to be the most independent variable in driving the employee engagement in Celestica.
format Thesis
qualification_name masters
qualification_level Master's degree
author Choo, Ling Suan
author_facet Choo, Ling Suan
author_sort Choo, Ling Suan
title Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
title_short Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
title_full Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
title_fullStr Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
title_full_unstemmed Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd.
title_sort factors that influence employee engagement: a study of celestica malaysia sdn. bhd.
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2009
url https://etd.uum.edu.my/1656/1/Choo_Ling_Suan.pdf
https://etd.uum.edu.my/1656/2/1.Choo_Ling_Suan.pdf
_version_ 1747827184167288832
spelling my-uum-etd.16562013-07-24T12:12:41Z Factors That Influence Employee Engagement: A Study of Celestica Malaysia Sdn. Bhd. 2009 Choo, Ling Suan College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment The purpose of this study is to examine and gain a better understanding of the drivers that influence the employee engagement in Celestica Malaysia Sdn. Bhd. This study was done among 97 exempt staffs in Celestica Malaysia Sdn. Bhd. Data were gathered through questionnaires and was being analyzed by using Statistical Package for Social Science (SPSS) version 16. Throughout the statistical analysis – correlation analysis, it is found that there is a significant relationship between the three independent variables namely Employee Communication, Rewards and Recognition and Employee Development with the dependent variables – Employee Engagement. Among all three independent variable,employee development is found to be the most independent variable in driving the employee engagement in Celestica. 2009 Thesis https://etd.uum.edu.my/1656/ https://etd.uum.edu.my/1656/1/Choo_Ling_Suan.pdf application/pdf eng validuser https://etd.uum.edu.my/1656/2/1.Choo_Ling_Suan.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ashok M. (2005). Engagement for the mind body, and soul. Human Capital.Barrett, A., & O’Connell, P. J. (2001). Does training generally work? The returns to in-company training. Industrial and Labor Relations Review, 54, 647-662.Bates, S. (2004). Getting Engaged: Half of Your Workforce May be Just Going Through the Motions. HR Magazine, 44-51.Baumruk, R. (2004). The Missing Link: The Role of Employee Engagement in Business Success, (report of a Hewitt Associates/Michael Treacy study) Workspan, 48-53. Bernthal, P.R., & Wellins, R.S. (2003). Leadership Forecast: A benchmarking study.Pittsburgh, PA: Development Dimensions International.Bernthal, P.R., & Erker, S. (2004). Selection forecast:Recruiting and hiring talent. Pittsburgh, PA: Development Dimensions International. Best Practices, LLC (2005). Employee Engagement and the Service-Profit Chain.Benchmarking Report. Chapel Hill, NC. Bhatnagar, J. (2007). Talent Management Strategy of employee engagement in Indian ITES employee: Key to retention. Employee Relations, 29(6), 640-663.Blessing W. (2005). Employee Engagement Report 2005. Research Report. Princeton,NJ.Buckingham, M. & Coffman, C. (1999). First, Break All the Rules: What the World’s Greatest Managers Do Differently. New York: Simon & Schuster.Cawe, M. (2006). Factors Contributing to Employee Engagement in South Africa. University of Witwatersrand, Johannesburg.Conference Board (2003). Linking People Measures to Strategy. Research Report R-1342-03-RR. New York, NY.53 Conrad, C. (1994) Strategic Organizational Communication: Towards the Twenty First Century. New York: Harcourt Brace Cooper, D. R., & Schindler, P. S. (2008). Business Research Methods (10th ed.):McGraw Hill Companies, Inc., New York.Corporate Leadership Council (2004). Driving Performance and Retention Through Employee Engagement. Research Summary. Corporate Executive Board Cropanzano R.S. & Kacmar, K.C. (1995). Organizational politics, justice, and support: managing the social climate of the workplace. Westport: Quorum.Davis, J.A. (1971). Elementary Survey Analysis. Englewood Cliff, New Jersey:Prentice-Hall.Eichinger, R. W., & Lombardo, M.M. (2005). High learners as high performers. Lominger in Focus. Minneapolis, MN: Lominger Limited, Inc. Effron, M., Gandorsey R., & Goldsmith, M. (2003) Human Resources in the 21st Century. John Wiley and Sons Inc., New Jersey.Ewing, M. (2005). An Engaged Workforce. Public Relations Tactics, 10-11 Fleming, J. H., Coffman, C., & Harter, J. K. (2005). Manage your human sigma.Harvard Business Review, 83(7/8), 106–114.Hopsken, W. G. (2000). Quantitative Research Design, Sportscience Journal, 4(1), Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268-279 Herzberg, F. Mausner, B., & Snyderman, B. (1959). The motivation to work. New York: John Wiley & Sons. Heathfield S. M. (2005). The Power of Positive Employee Recognition: How to Provide Effective Employee Recognition. (www.about.com)54 ISR (2003). Engaged Employee Drives the Bottom Line. Research Summary,Chicago, Illinois pp10-35 Kahn, W. A. (1992). To be fully there: Psychological presence at work. Human Relations, 45, 321–349. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (2nd ed).New York: John Wiley & Sons.Ketter, P. (2008). The Big Deal about Employee Engagement. Training and Development, 44-49. Krueger, J. & Killham, E. (2006) Why Dilbert is right? Gallup Management Journal,9.Luthans, F. (2001). Employee Engagement and Manager Self-efficacy; Implications for managerial effectiveness and development. Journal of Management Development, 21(5), 376-387.Malhotra, N. K. (1999). Marketing research: An Applied Orientation: New Jersey:Prentice Hall, Inc.Maslach, C., Schaufelli, W.B. and Leiter, M.P. (2001), “Job burnout”, Annual Review of Psychology, 52, 397-422.McBrain, R. (2007). The Practice of Engagement. Strategic HR Review, 6, 16-19.Nitin, V. (2007). Employee Engagement. Nerul: SIES College of Management Studies.Peggy Y.B. (1997). Organizational Communication: Theory and Behavior. New York: Allyn and Bacon. 55 Ramsay, C. S., & Finney, M. I. (2006). Employee engagement at Intuit. Mountain View, CA: Intuit Inc. Robert J. Vance (2006). Employee Engagement and Commitment A guide to understanding, measuring and increasing engagement in your organization.US: SHRM Foundation Robinson, D., Perryman, S. & Hayday, S. (2004). The Drivers of Employee Engagement. Institute of Employment Studies Report , 408, 2 Rothbard, N.P. (2001). Enriching or depleting? The dynamics of engagement in work and family roles. Administrative Science Quarterly, 46, 655-84.Saks, A.M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21 (6), 600-619.Saks, A.M. (2008). The meaning and bleeding of employee engagement: How muddy is the water? Industrial and Organizational Psychology, 1, 40-43.Schaufeli, W.B. and Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293-315. Schaufeli, W.B., Salanova, M., Gonzalez-Roma, V. and Bakker, A.B. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92. Shaffer, J. (2004). Measurable Payoff: How Employee Engagement Can Boost Performance and Profits. Communication World.Towers Perrin (2008). Confronting Myths: What really matters in attracting, engaging and retaining your workforce? Global Workforce Study.Towers Perrin (2005). Towers Perrin 2004 European Talent Survey: Reconnecting with Employees: Attracting, Retaining, and Engaging Your Workforce.Research Report. London, UK. Walker Information, (2000). Halfway out the door: The Walker Information and Hudson Institute national employee relationship report. Indianapolis, IN:Walker Information, Inc.56 Watson Wyatt. (2001/2002). Human capital index: Human capital as a lead indicator of shareholder value. Washington, DC: Watson Wyatt Worldwide. Watzlawick, P. Beavin J.H., D.D (1967). Pragmatics of Human Communication: A study of Interactional Patterns, Pathologies and Paradoxes. New York:W.W. Norton.Wayne, S. J., Shore, L.M. & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82-111. Welch, J., & Welch, S. (2006, May 8). Ideas the Welch way: How healthy is your company? Business Week, 126. Wellins, R. S., Bernthal, P., & Phelps, M. (2006). Employee Engagement: The Key To Realizing Competitive Advantage. Development Dimensions International,Inc., MMV., 1-30.