Users' Perception Towards UUM Community Portal

This study explored the benefits that are perceived by Universiti Utara Malaysia’s(UUM) supporting staff to be achievable through the implementations of UUM Community Portal, and also to examine users’ satisfaction towards the system. 78 respondents from 6 departments and 1 college at UUM participat...

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Main Author:	Barakat, Bashar Hasan Mohammad
Format:	Thesis
Language:	eng eng
Published:	2009
Subjects:	TK5101-6720 Telecommunication
Online Access:	https://etd.uum.edu.my/1674/1/Bashar_Hasan_Mohammad_Barakat.pdf https://etd.uum.edu.my/1674/2/1.Bashar_Hasan_Mohammad_Barakat.pdf
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id	my-uum-etd.1674
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	TK5101-6720 Telecommunication
spellingShingle	TK5101-6720 Telecommunication Barakat, Bashar Hasan Mohammad Users' Perception Towards UUM Community Portal
description	This study explored the benefits that are perceived by Universiti Utara Malaysia’s(UUM) supporting staff to be achievable through the implementations of UUM Community Portal, and also to examine users’ satisfaction towards the system. 78 respondents from 6 departments and 1 college at UUM participated in this study. The findings show that participants perceived “quick response and access to information” as the major benefit in adopting UUM Community Portal. However, “improve accuracy and enhance competitiveness” were perceived by the participants as having less benefit.Results also show that participants’ age and education level did not influence their perception towards the benefits in adopting the system.In terms of satisfaction level, participants generally felt satisfied with the system, and this includes all the five dimensions, namely the content, format, accuracy, timeliness and ease of use. However, ease of use was one aspect of the system that participants felt most satisfied with, and content generated by the system was the aspect that participants felt least satisfied with. Participants’ age did not influence the feelings of satisfaction but, participants with high education level were found to be less satisfied than participants with low education level (secondary education).In conclusion, the results from this study indicate that currently users of UUM Community Portal, the supporting staff, perceived that there are benefits of adopting the system and they are generally satisfied with the system.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Barakat, Bashar Hasan Mohammad
author_facet	Barakat, Bashar Hasan Mohammad
author_sort	Barakat, Bashar Hasan Mohammad
title	Users' Perception Towards UUM Community Portal
title_short	Users' Perception Towards UUM Community Portal
title_full	Users' Perception Towards UUM Community Portal
title_fullStr	Users' Perception Towards UUM Community Portal
title_full_unstemmed	Users' Perception Towards UUM Community Portal
title_sort	users' perception towards uum community portal
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2009
url	https://etd.uum.edu.my/1674/1/Bashar_Hasan_Mohammad_Barakat.pdf https://etd.uum.edu.my/1674/2/1.Bashar_Hasan_Mohammad_Barakat.pdf
_version_	1747827187171459072
spelling	my-uum-etd.16742013-07-24T12:12:45Z Users' Perception Towards UUM Community Portal 2009 Barakat, Bashar Hasan Mohammad College of Business (COB) College of Business TK5101-6720 Telecommunication This study explored the benefits that are perceived by Universiti Utara Malaysia’s(UUM) supporting staff to be achievable through the implementations of UUM Community Portal, and also to examine users’ satisfaction towards the system. 78 respondents from 6 departments and 1 college at UUM participated in this study. The findings show that participants perceived “quick response and access to information” as the major benefit in adopting UUM Community Portal. However, “improve accuracy and enhance competitiveness” were perceived by the participants as having less benefit.Results also show that participants’ age and education level did not influence their perception towards the benefits in adopting the system.In terms of satisfaction level, participants generally felt satisfied with the system, and this includes all the five dimensions, namely the content, format, accuracy, timeliness and ease of use. However, ease of use was one aspect of the system that participants felt most satisfied with, and content generated by the system was the aspect that participants felt least satisfied with. Participants’ age did not influence the feelings of satisfaction but, participants with high education level were found to be less satisfied than participants with low education level (secondary education).In conclusion, the results from this study indicate that currently users of UUM Community Portal, the supporting staff, perceived that there are benefits of adopting the system and they are generally satisfied with the system. 2009 Thesis https://etd.uum.edu.my/1674/ https://etd.uum.edu.my/1674/1/Bashar_Hasan_Mohammad_Barakat.pdf application/pdf eng validuser https://etd.uum.edu.my/1674/2/1.Bashar_Hasan_Mohammad_Barakat.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ball, K.S. (2001). The use of human resource information systems: A survey. Personnel Review, 30(6), 677-693 Baillie, J. (1996, August 29). Attracting employees who surf the internet. People Management, 2, 46-47 Bassett, P., Campbell, G., & Licciardi, R. (2003). 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Users' Perception Towards UUM Community Portal

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