The Relationship Between Retention Factors and Career Commitment

The main objective of this study is to examine the relationship between retention factors and career commitment. The five factors that measured retention were compensation,training and development, job characteristic, supervisor support and promotion.Data were gathered through questionnaire survey o...

Full description

Saved in:
Bibliographic Details
Main Author: Nur Damayanti,
Format: Thesis
Language:eng
eng
Published: 2009
Subjects:
Online Access:https://etd.uum.edu.my/1764/1/Nur_Damayanti.pdf
https://etd.uum.edu.my/1764/2/1.Nur_Damayanti.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.1764
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Nur Damayanti, ,
The Relationship Between Retention Factors and Career Commitment
description The main objective of this study is to examine the relationship between retention factors and career commitment. The five factors that measured retention were compensation,training and development, job characteristic, supervisor support and promotion.Data were gathered through questionnaire survey of employee at ACM Sdn. Bhd. (n=253). Correlation and regression analysis were used of examine the relationship between retention factors and career commitment. The results indicated that compensation, training and development, job characteristic, supervisor support and promotion were positively correlated with career commitment. The multiple regression results suggest that compensation were the most important factors in influencing career commitment. The findings were discussed and recommendations for further research were also addressed.
format Thesis
qualification_name masters
qualification_level Master's degree
author Nur Damayanti, ,
author_facet Nur Damayanti, ,
author_sort Nur Damayanti, ,
title The Relationship Between Retention Factors and Career Commitment
title_short The Relationship Between Retention Factors and Career Commitment
title_full The Relationship Between Retention Factors and Career Commitment
title_fullStr The Relationship Between Retention Factors and Career Commitment
title_full_unstemmed The Relationship Between Retention Factors and Career Commitment
title_sort relationship between retention factors and career commitment
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2009
url https://etd.uum.edu.my/1764/1/Nur_Damayanti.pdf
https://etd.uum.edu.my/1764/2/1.Nur_Damayanti.pdf
_version_ 1747827201140588544
spelling my-uum-etd.17642022-08-28T07:41:05Z The Relationship Between Retention Factors and Career Commitment 2009 Nur Damayanti, , College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment The main objective of this study is to examine the relationship between retention factors and career commitment. The five factors that measured retention were compensation,training and development, job characteristic, supervisor support and promotion.Data were gathered through questionnaire survey of employee at ACM Sdn. Bhd. (n=253). Correlation and regression analysis were used of examine the relationship between retention factors and career commitment. The results indicated that compensation, training and development, job characteristic, supervisor support and promotion were positively correlated with career commitment. The multiple regression results suggest that compensation were the most important factors in influencing career commitment. The findings were discussed and recommendations for further research were also addressed. 2009 Thesis https://etd.uum.edu.my/1764/ https://etd.uum.edu.my/1764/1/Nur_Damayanti.pdf text eng public https://etd.uum.edu.my/1764/2/1.Nur_Damayanti.pdf text eng public masters masters Universiti Utara Malaysia Abbasi, S. M., & Hollman, K. W. (2000). Turnover: The real bottom line. Public Personnel Management, 29(3), 333–343. Agarwal, R., & Ferratt, T. W. (1999). Coping with labour scarcity in IT: Strategies and practices for effective recruitment and retention. Cincinnati: Pinnaflex.Amabile, T. M. (1993). Motivational synergy: Toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review, 3, 185-201. American Management Association (2001). Survey finds cash not the best retention tool.HR Focus, 76, 6, 4.Arkin, J. (1997), Unlocking the solutions: Turnover and absenteeism, Grounds Maintenance, 32, 24-7.Arthur, J. B. (2004). Effects of human resources systems on manufacturing performance and turnover. Academy of Management Journal, 37, 670–687. Aryee, S., Chay, Y.W. & Chew, J. (1994), An investigation of the predictors and outcomes of career commitment in three career stages, Journal of Vocational Behavior, 1-16. Aryee, S., & Tan, K. (1992). Antecedents and outcomes of career commitment. Journal of Vocational Behaviour, 40 (3), 288-305.Ayree, S., & Chay, Y.W. (1994), An examination of the impact of career-oriented mentoring on work commitment attitudes and career satisfaction among professional and managerial employees, British Journal of Management, 5, 241- 9.Bailyn, L., & Lynch. J. (1983). Engineering as a life-long career: it’s meaning, its satisfaction and its difficulties. Journal of Occupational Behavior, 4 (2), 263– 283.Bandura, A. (1986). Social foundations of thought and action: A social-cognitive view.Englewood Cliffs, New Jersey: Prentice-Hall.Barney, J.B. (1991). Firm Resources and Sustained Competitive Advantage, Journal of Management, 17, 99- 120.80 Bassi, L.J., & Van Buren, M.E. (1999). Sharpening the leading edge. Training & Development, 53, 23-32.Batt, R. (2002). Managing customer services: Human resource practices, quit rates and sales growth. Academy of Management Journal, 45 (3), 587-97.Becker, H.S. (1993). Notes on the concept of commitment. American Journal of Sociology, 66, 32-42.Bernhardt, D. (1995), Strategic promotion and compensation”, Review of Economic Studies, 62, 315-339.Blau, G., & Boal, K. (1999). Using job involvement and organizational commitment interactively to predict turnover. Journal of Management, 15 (1), 115-127. Bowen, D. E., Ledford, G. E., Jr., & Nathan, B. R. (1991). Hiring for the organization not the job. Academy of Management Executive, 5(4), 35–51.Brown, R., & Yoshioka, B. (2003). Organizational commitment: Clarifying the concept and simplifying the existing construct typology. Journal of Vocational Behaviour,49, 230–251.Cataldo, P., van Assen, J., & D’Alessandro, A. (2000). How to win the telecom talent war: Companies can retain a best-in-class workforce in a highly competitive labor market using a knowledge-based approach that emphasizes continuous learning.America’s Network, 104 (11), 55.Cavana, H., Delahaye, E., & Sekaran, U. (2001). Applied Business Research Qualitative and Quantitative Methods. Australia. John Wiley.Chang, S.K.C. (1999). American and Chinese managers in US companies in Taiwan: A comparison, California Management Review, 27, 144-56.Cheng, E.W.L. & Ho, D.C.K. (2001), The influence of job and career attitudes on learning motivation and transfer, Career Development International, 6 (1), 20-7. Clarke, K.F. (2001), What businesses are doing to attract and retain employee–becoming an employer of choice, Employee Benefits Journal, 34-7.Coff, R.W. (1996). Human assets and management dilemmas: Coping with hazards on the road to resource- based theory, Academy of Management Journal, 22, 374-402.81 Cohen, R. (1994). Resistance and hidden forms of consciousness amongst African workers, in Webster, E.C., Alfred, L., Bethlehem, L., Joffe, A. and Selikow, T.A.(Eds), Work and Industrialisation in South Africa, Ravan, Johannesburg.Collarelli, S.M., & Bishop, R.C. (1990), Career commitment: functions, correlates, and management, Group and Organizational Studies, 15, 158-76. Cougar J. D. & Zawacki, R. A. (1980). Motivating and managing computer personnel.New York: Wiley.Das, H. (2002), The four faces of pay: An investigation into how Canadian managers view pay, International Journal of Commerce & Management, 12, 18-41.Davies, R. (2001). How to boost staff retention. People Management, 7, 54-6.Day, D.V. (2000), Leadership development: A review in context, Leadership Quarterly,11, 581-613.Deming, W. E. (1986). Out of the crisis. Cambridge: MIT Centre for Advanced Engineering Study.Despres, C., & Hilltrop, J. (1996). Compensation for technical professionals in the knowledge age. Research Technology Management, 39 (5), 48–56.DeYoung, P. (2000). High technical talent perks are ripe for the picking. Work span, 43(10), 28–33.Dockel, A. (2004). The effect of retention factors on organizational commitment: An investigation of high technology employees. Unpublished doctoral dissertation,University of Pretoria, South Africa. Dubie, D. (2000). Should you stay or should you go? Network World, 17 (29), 66.Eby, L. T., Freeman, D. M., Rush, M. C., & Lance, C. E. (1999). Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model. Journal of Occupational and Organisational Psychology, 72 (4), 463–490.Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75, 51-59. Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986). Perceived organizational support, Journal of Applied Psychology, 71, 500-7.82 Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. & Rhoades, L. (2002).Perceived supervisor support: Contributions to perceived organizational support and employee retention, Journal of Applied Psychology, 87, 565-73.Eisenhardt, K. M. (1985). Control: Organizational and economic approaches.Management Science, 31, 134–149. Ellemers, N., Gilder, D., & Heuvel, H. (1998). Career oriented versus team oriented commitment and behaviour at work. Journal of Applied Psychology, 83 (5), 717-30.Farris, G. F. (2000). Rewards and retention of technical staff. IEEE International Engineering Management Conference, 617–619.Fried, Y., & Farris, G. R. (1987). The validity of the job characteristic model: A review and meta-analyses. Personnel Psychology, 4 (2), 287–322.Gable, B. (1999). Building and retaining staff – it’s a whole new world. Business Communication Review, 29 (7), 60–63. Ghauri, P.N. (1995) Research methods in Business Studies: A Practical Guide UK:Prentice Hall.Glynn, M. A. (1996). Innovative genius: A framework for relating individual and organizational intelligences to innovation. Academy of Management Journal, 21(4), 1081–1111.Gomez-Mejia, L.R., Balkin, D.B., & Cardy, R.L. (1995). Managing Human Resources.Englewood Cliffs, New Jersey: Prentice-Hall. Good. L. K., & Fairhurst, A. E. (1999). Met expectations during role transitions of retail executive trainees. International Journal of Retail & Distribution Management, 27, 9, 350–361.Greenhaus, J. H. (1987). Career Management. Hinsdale, Illinois: Dryden.Greenhaus, J.H. and Parasuraman, S. (1993), Job performance attributions and career advancement prospects: An examination of gender and race effects,Organizational Behavior and Human Decision Processes, 55 (2), 273-97.Hackman, J. R. & Oldham, G. R. (1975). The development of the job diagnostic survey. Journal of Applied Psychology, 60, 159-170.Hackman, J.R. & Oldham, G.R. (1976), Motivation through the design of work: test of a theory, Organizational Behavior and Human Performance, 16, 250-79.83 Hackman, J. R. & Oldham, G. R. (1980). Work redesign. New York: Addisson-Wesley.Hall, D. T. (1976). Organization commitment: Theory, research, and measurement.Unpublished manuscript, Northwestern Univertisty.Hall, D. T., & Moss, J. E. (1998). The new protean career contract: Helping organizations and employees adaption. Organizational Dynamics, 26 (3), 22-37. Higginbotham, J. S. (1997). The satisfaction equation. Research & Development, 39 (10),1-9.Hutchison, S. (1997). A path model of perceived organizational support, Journal of Social Behavior and Personality, 12, 159-74.Igbaria, M., & Greenhaus, J. (1992). Determinants of MIS employees’turnover intentions: A structural equation model. Communications of the ACM, 35 (2), 34-49.Igbaria, M., & Greenhaus, J. H. (1991). Career orientations of MIS employees: An empirical analysis. MIS Quarterly, 15 (2), 151–170.Jiang, J. J., & Klein, G. (2000). Supervisor support and career anchor on the career satisfaction of the entry-level information systems professional. Journal of Management Information Systems, 16 (3), 219–240.Kalliah, T.J. and Beck, A. (2001). Is the path to burnout and turnover paved by the lack of supervisory support: A structural equations test, New Zealand Journal of Psychology, 30, 72-8.Kanter, R. M. (1987). Commitment and social organizations. A study of commitment mechanisms in utopian communities. American Sociological Review, 33, 499–517.Kochanski, J., & Ledford, G. (2001). How to keep me – retaining technical professionals.Research Technology Management, 44 (3), 31-38. Lazear, E., & Rosen.S. (1981). Rank-order tournaments as optimum labor contracts.Journal of Political Economy 89, 841-864.Lee, K., Carswell, J.J. & Allen, N.J. (2000), A meta-analytic review of occupational commitment: relations with person- and work-related variables, Journal of Applied Psychology, 85, 799-811.Levinson, H. (1965). Reciprocation: The relationship between man and organization,Administrative Science Quarterly, 9, 370-90. 84 Locke, E.A., & Latham, G.P. (1990a). A Theory of Goal Setting and Task Performance.Englewood Cliffs, New Jersey: Prentice-Hall.Locke, E.A., & Latham, G.P. (1990b). Work motivation and satisfaction: Light at the end of the tunnel. Psychological Science, 1 (4), 240-6.Marsh, R. M., & Mannari, H. (1977). Organizational commitment and turnover: a predictive study. Administrative Science Quarterly, 22, 57–75.Marx E. (2006). The influence of task and role characteristics on organizational commitment. Unpublished dissertation M.Com. (Human Resources Management).University of Pretoria.Mathieu, J.E. & Zajac, D. (1990), A review and meta-analysis of the antecedents,correlates, and consequences of organizational commitment, Psychological Bulletin, 108, 171-94.McCallum, J.S. (1988), Involving business, Ivey Business Quarterly, 62, 65-8.McNee, B., Morello, T., Zidar. E. & Smith C. (1998). Strategic human resources management: Addressing a critical problem for the information systems organisation, Gartner Group Strategic Analysis Report, (September 28).Meyer, J. P., Allen, N. J. & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of three component conceptualization. Journal of Applied Psychology, 78, 538–551.Meyer, J. P., & Allen, N. J. (1984). Testing the “side bet theory” of organizational commitment: some methodological considerations. Journal of Applied Psychology, .69, 372–378.Meyer, J. P., & Allen, N. J. (1991). A three component conceptualization of organizational commitment. Human Resources Management Review, 1, 61-89.Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: theory, research and application. Thousand Oaks: SAGE Publications. Meyer, J. P., Allen, N. J. & Gellatly, I. R. (1990). Affective and continuance commitment to the organization: Evaluation of measures and analysis of concurrent and timelagged relations. Journal of Applied Psychology, 75, 710–720.Meyer, J. P. & Herscovitch, L. (2001). Commitment in the workplace. Toward a general model. Human Resources Management Review, 11, 299–326.85 Messmer, M. (2000), Orientation programs can be key to employee retention, Strategic Finance, 81, 12-15.Milne, P. (2007). Motivation, incentives and organizational culture. Journal of Knowledge Management, 11 (6), 28-38.Mottaz, C. J. (1988).Determinants of organizational commitment. Human Relations, 41(6), 467 – 482.Muchinsky, P.M. (1997). Psychology applied to work: An introduction to industrial and organizational psychology, (5th ed). Pacific Grove: Brooks/Cole Publishing.Munn, E.K., Barber, C.E., & Fritz, J.J. (1996). Factors affecting the professional wellbeing of child life specialists, Children’s Health Care, 25, 71-91.Murphy, C. (2000). The survey says: Lots of IT jobs, not enough workers.Information Week, 782, 152.Mowday, R. T. (1999). Chicken, pigs, breakfast and commitment. OB Newsletter, 10, 3.Mowday, R. T., Porter, L. W. & Steers, R. (1982). Organisational linkages: the psychology of commitment, absenteeism and turnover. San Diego, CA: Academic Press.Oliver, N. (1990). Rewards, investments, alternatives and organizational commitment:Empirical evidence and theoretical development. Journal of Occupational Psychology, 63, 19–31.Parasuraman, S., & Nachman, S.A. (1987) Correlates of organizational and professional commitment: The cade of musicians in symphony orchestras. Group & Organization Studies, 12, 287-304. Paré, G., Tremblay, M., & Lalonde, P. (2001). The role of organizational commitment and citizenship behaviors in understanding relations between human resources practices and turnover intentions of IT personnel. Scientific Series #2001s-24,CIRANO, Montreal, Canada, 37.Payne, S., & Huffman, A. (2005). A longitudinal examination of the influence of mentoring on organizational commitment and turnover, Academy of Management Journal, 48, 158-68. Pettman, B.O. (1975). Labour turnover and retention, New York: John Wiley.Pfeffer, J. (1998), “Seven practices of successful organizations”, California Management Review, Vol. 40, pp. 96-125.86 Randall, D. M. (1990). The consequences of organizational commitment: Methodological investigation. Journal of Organization Behavior, 11, 361-378.Raghunathan, B., Raghunathan, T., & Tu, Q. (1998). An empirical analysis of the organizational commitment of information systems executives. International Journal of Management Sciences, 26 (5), 569–580.Ramus, C. A. & Steger, U. (2000). The roles of supervisory support behaviors and environmental policy in employees “ecoinitiatives” at leading edge European companies. Academy of Management Journal, 43 (4), 605–626.Rhoades, L., & Eisenerger, R. (2002). Perceived organizational support: A review of the literature, Journal of Applied Psychology, 87, 698-714. Robinson, S. (2007). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574-599. Rogg, K. L., Schmidt, D. B., Shull, C., & Schmitt, N. (2001). Human resources practices,organizational climate and customer satisfaction. Journal of Management, 27, 431–449.Rosen, S. (1986). Prizes and Incentives in Elimination Tournaments. American Economic Review 76, 701-715.Salopek, J. J. (2000). Retention rodeo. Training & Development, 54 (4), 20.Scandura, T.A. (1997). Mentoring and organizational justice: An empirical investigation, Journal of Vocational Behavior, 51 (1), 58-69.Scarpello, V., Huber, V. & Vandenberg, R. J. (2004). Compensation satisfaction: Its measurement and dimensionality. Journal of Applied Psychology, 73, 163-171.Schafer. M. (2000). Keeping network pros in a free-agent world. Network Computing, 11(8), 120–122.Schaubroeck, J., & Lam, S.S.K. (2002). How similarity to peers and supervisor influences organizational advancement in different cultures. Academy of Management Journal, 45 (6), 1120-36.Schultz, W. (2007), Reward. Scholarpedia, 2(3),1652.Sekaran, U. (2006). Research method for business: A skill building approach (4th Edition). USA: Wiley.87 Seminerio, M. (2001). Training: Key to retaining. eWeek, 18, 7, 51 – 53.Sethi, Vikram, Meinert, D., King, R. C. & Sethi, Vijay. (1996). The multidimensional nature of organisational commitment among information systems personnel, @ http://hsb.baylor.edu/ramsower/ais.ac.96/papers/sethi.htm. (03/10/2001).Shetty, V. (1999). Your telecommunication needs you. Communications International,26 (6), 52-54.Sibley, K. (1998). Human resources now biggest CIO headache. Computing Canada, 24 (10), 8.Sightler, K.W., & Adams, J.S. (1999), Differences between stayers and leavers among part-time workers, Journal of Managerial Issues, 11, 110-25.Solomon, M. (2001). Energising the troops. Computerworld, 35 (11),50-51. Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions,measurement and validation. Academy of Management Journal, 38, 1442– 1465.Steen, M. (1998). Telecom Professional. InfoWorld, vol.20, no.18, p.119. Storey, J. (1992). Developments in the Management of Human Resources. Oxford:Blackwell.Tabachnick, B.G., & Fidell, L.S. (2007). Using Multivariate Analysis, (2nd ed). New York: HarperCollins.Tomlinson, A. ( 2002). High technology workers want respect: Survey. Canadian Human Resources Reporter, 15 (3), 2.Tsui, A. S. Pearce, J. L., Porter, L. W., & Hite, J. P. (1995). Choice of employee organization relationship: Influence of external and internal organizational factors, in G. R. Ferris (ed.) Research in Personnel and Human Resources Management, Greenwich, CT: JAI Press, 117–151.Turbin, M. S., & Rosse, J. G. (2006). Staffing issues in the high technology industry, in L. R. Gomez-Meijia & M. W. Lawless (eds.). Organization Issues in high technology management. London: JAI Press, 188-190.Vandenberg, R.J., & Scarpello, V. (2004). A longitudinal assessment of the determinant relationship between employee commitments to the occupation and the organization, Journal of Organizational Behaviour, 15 (6), 535-47.88 Von Glinow, M. A., & Mohrman, S. A. (1990). Attachment and withdrawal patterns of high technology workers. Journal of High Technology Management Research, 1 (2), 149–165.Walton, R. E. (2005). From control to commitment in the workplace. Harvard Business Review, 63 (2), 77–84.Wernerfelt, B. (1984). “A resource based view of the firm, Strategic Management Journal, 5, 171- 180.Zabusky, S. E. & Barley, S. R. (1996). Redefining success: Ethnographic observations on the career of technicians, in broken ladders, P. Osterman (ed.). New York, Oxford