Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman

The objective of this study is to examine the relationship of the quality of work life factor to the union members. The drastic changes in business environment in the new millenium have influenced many organizations, which in turns change quality of work life of workers. Motivation theories such as...

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Main Author: Mohd Nazri, Zakaria
Format: Thesis
Language:eng
eng
Published: 2000
Subjects:
Online Access:https://etd.uum.edu.my/182/1/MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf
https://etd.uum.edu.my/182/2/1.MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf
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id my-uum-etd.182
record_format uketd_dc
spelling my-uum-etd.1822022-06-07T04:09:29Z Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman 2000 Mohd Nazri, Zakaria Sekolah Siswazah Sekolah Siswazah HD4801-8943 Labor. Work. Working Class The objective of this study is to examine the relationship of the quality of work life factor to the union members. The drastic changes in business environment in the new millenium have influenced many organizations, which in turns change quality of work life of workers. Motivation theories such as Maslow’s Hierarchical Needs Theory, Theory X and Y, Hygiene Theory and MC Clelland Theory have been studied and applied in the efforts to understand workers’ need. Management concepts such as Management by Objectives (MBO), Employee Recognition Programs, Employee Involvement Program and Quality Circle were also considered. The review of the quality of work life literature is based on Walton (1973) multidimensional 8 factors approach. Data were collected through questionnaire given to 127 randomly chosen member union workers of various departments at Syarikat Telekom Malaysia Bhd Alor Star Kedah. Statistical Package for Social Science Ver. 10.0 (SPSS) was used for data analysis. Descriptive analysis was done to obtain the mean, standard deviation, range, frequency and percentage for demographic and quality of work life factors. In order to examine the relationship, inferential statistics were applied to get the Pearson Correlation, Factor Analysis and Multiple Regression was used. The findings through the factor analysis, it is found that only 7 factors showed the relationship to one another and influenced to the union members. Only 2 factors were found dominant to the workers which is social integration in the work organization and rules in the work organization. 2000 Thesis https://etd.uum.edu.my/182/ https://etd.uum.edu.my/182/1/MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf text eng public https://etd.uum.edu.my/182/2/1.MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf text eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD4801-8943 Labor
Work
Working Class
spellingShingle HD4801-8943 Labor
Work
Working Class
Mohd Nazri, Zakaria
Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
description The objective of this study is to examine the relationship of the quality of work life factor to the union members. The drastic changes in business environment in the new millenium have influenced many organizations, which in turns change quality of work life of workers. Motivation theories such as Maslow’s Hierarchical Needs Theory, Theory X and Y, Hygiene Theory and MC Clelland Theory have been studied and applied in the efforts to understand workers’ need. Management concepts such as Management by Objectives (MBO), Employee Recognition Programs, Employee Involvement Program and Quality Circle were also considered. The review of the quality of work life literature is based on Walton (1973) multidimensional 8 factors approach. Data were collected through questionnaire given to 127 randomly chosen member union workers of various departments at Syarikat Telekom Malaysia Bhd Alor Star Kedah. Statistical Package for Social Science Ver. 10.0 (SPSS) was used for data analysis. Descriptive analysis was done to obtain the mean, standard deviation, range, frequency and percentage for demographic and quality of work life factors. In order to examine the relationship, inferential statistics were applied to get the Pearson Correlation, Factor Analysis and Multiple Regression was used. The findings through the factor analysis, it is found that only 7 factors showed the relationship to one another and influenced to the union members. Only 2 factors were found dominant to the workers which is social integration in the work organization and rules in the work organization.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohd Nazri, Zakaria
author_facet Mohd Nazri, Zakaria
author_sort Mohd Nazri, Zakaria
title Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
title_short Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
title_full Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
title_fullStr Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
title_full_unstemmed Kualiti Kehidupan Kerja Di Kalangan Ahli Kesatuan Sekerja Syarikat Telekom Malaysia Berhad Alor Setar Kedah Darul Aman
title_sort kualiti kehidupan kerja di kalangan ahli kesatuan sekerja syarikat telekom malaysia berhad alor setar kedah darul aman
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2000
url https://etd.uum.edu.my/182/1/MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf
https://etd.uum.edu.my/182/2/1.MOHD_NAZRI_BIN_ZAKARIA_-_Kualiti_kehidupan_kerja_di_kalangan_ahli_kesatuan_sekerja_....pdf
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