Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM

It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to internet banking, and especially banking conducted by the customers themselves. Customers' acceptance and internet banking has been studied very modestly in the past, and espec...

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Main Author: Rafieda, Ali Mohamed
Format: Thesis
Language:eng
eng
Published: 2006
Subjects:
Online Access:https://etd.uum.edu.my/1822/1/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf
https://etd.uum.edu.my/1822/2/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf
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spelling my-uum-etd.18222013-07-24T12:13:17Z Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM 2006 Rafieda, Ali Mohamed Faculty of Information Technology Faculty of Information Technology HG Finance It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to internet banking, and especially banking conducted by the customers themselves. Customers' acceptance and internet banking has been studied very modestly in the past, and especially the decision-making factors driving customers to go online. The purpose of this research is to identify the factors that influence acceptance lecturers' adoption of internet banking services in University Utara Malaysia. The study will benefit banks and systems developers. This is because the factors identified can be used to strategist banks business and improve applications by system developers. The hypotheses were found and chosen from other studies. and the reason to choose these hypotheses because they share in the majority of studies. Technology Acceptance Model (TAM) is the primary basis for the study. The information gathered from former studies that are mainly concentrating on private customer acts as a foundation for building an extension of TAM suitable for bank's customers. Due to the quantitative nature of the study, the results are analyzed with statistical measures. The analysis reveals that lecturers are not motivated by some factors toward internet banking and to become internet banking customers, it is extremely important for the customers to have a system that is easy to use and operate with full information from the bank, secure, not complex to use and don't growl their time, all application they like to do and they should feel that the system is useful for them. Also the most important for the customers to have the enough knowledge and IT literacy level about how to run the system and how to use the different applications on it. 2006 Thesis https://etd.uum.edu.my/1822/ https://etd.uum.edu.my/1822/1/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf application/pdf eng validuser https://etd.uum.edu.my/1822/2/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HG Finance
spellingShingle HG Finance
Rafieda, Ali Mohamed
Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
description It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to internet banking, and especially banking conducted by the customers themselves. Customers' acceptance and internet banking has been studied very modestly in the past, and especially the decision-making factors driving customers to go online. The purpose of this research is to identify the factors that influence acceptance lecturers' adoption of internet banking services in University Utara Malaysia. The study will benefit banks and systems developers. This is because the factors identified can be used to strategist banks business and improve applications by system developers. The hypotheses were found and chosen from other studies. and the reason to choose these hypotheses because they share in the majority of studies. Technology Acceptance Model (TAM) is the primary basis for the study. The information gathered from former studies that are mainly concentrating on private customer acts as a foundation for building an extension of TAM suitable for bank's customers. Due to the quantitative nature of the study, the results are analyzed with statistical measures. The analysis reveals that lecturers are not motivated by some factors toward internet banking and to become internet banking customers, it is extremely important for the customers to have a system that is easy to use and operate with full information from the bank, secure, not complex to use and don't growl their time, all application they like to do and they should feel that the system is useful for them. Also the most important for the customers to have the enough knowledge and IT literacy level about how to run the system and how to use the different applications on it.
format Thesis
qualification_name masters
qualification_level Master's degree
author Rafieda, Ali Mohamed
author_facet Rafieda, Ali Mohamed
author_sort Rafieda, Ali Mohamed
title Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
title_short Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
title_full Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
title_fullStr Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
title_full_unstemmed Factors Affecting UUM Lecturer's Adoption of Internet Banking Using TAM
title_sort factors affecting uum lecturer's adoption of internet banking using tam
granting_institution Universiti Utara Malaysia
granting_department Faculty of Information Technology
publishDate 2006
url https://etd.uum.edu.my/1822/1/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf
https://etd.uum.edu.my/1822/2/Ali_Mohamed_Rafieda-Factors_affecting_UUM_llecturer%27s_adoption_of_internet_banking__using_TAM.pdf
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