A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants

A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants

The purpose of this study was to investigate the factors affecting job satisfaction at fast food restaurants. In this study the population targeted employees of fast food restaurants. The restaurants include Alor Setar and Penang’s KFC, McDonalds, and MYFC. The data was collected and administered by...

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Main Author: Abuduaini, Wubuli
Format: Thesis
Language:eng
eng
Published: 2009
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/1836/1/Abuduaini_Wubuli.pdf
https://etd.uum.edu.my/1836/2/1.Abuduaini_Wubuli.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Abuduaini, Wubuli
A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
description The purpose of this study was to investigate the factors affecting job satisfaction at fast food restaurants. In this study the population targeted employees of fast food restaurants. The restaurants include Alor Setar and Penang’s KFC, McDonalds, and MYFC. The data was collected and administered by means of a structured questionnaire based on the Minnesota job satisfaction questionnaire (MSQ). The study showed that organizational factors such as work conditions, pay, fairness,and promotion significantly influenced employee job satisfaction in fast food restaurants. However, individual factors such as age and gender did not significantly influence employee job satisfaction in fast food restaurants.The research provided a better understanding regarding the factors affecting job satisfaction in fast food restaurants. Thus, it emphasizes that there is still a need to conduct additional research to filling the gaps that have not been solved in the current study. In the final chapter, some recommendations were provided for future use to any researcher in this academic field.
format Thesis
qualification_name masters
qualification_level Master's degree
author Abuduaini, Wubuli
author_facet Abuduaini, Wubuli
author_sort Abuduaini, Wubuli
title A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
title_short A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
title_full A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
title_fullStr A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
title_full_unstemmed A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants
title_sort study on the factors affecting job satisfaction amongst employees of fast food restaurants
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2009
url https://etd.uum.edu.my/1836/1/Abuduaini_Wubuli.pdf
https://etd.uum.edu.my/1836/2/1.Abuduaini_Wubuli.pdf
_version_ 1747827214919925760
spelling my-uum-etd.18362022-04-21T01:38:35Z A Study on the Factors Affecting Job Satisfaction amongst Employees of Fast Food Restaurants 2009 Abuduaini, Wubuli College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment The purpose of this study was to investigate the factors affecting job satisfaction at fast food restaurants. In this study the population targeted employees of fast food restaurants. The restaurants include Alor Setar and Penang’s KFC, McDonalds, and MYFC. The data was collected and administered by means of a structured questionnaire based on the Minnesota job satisfaction questionnaire (MSQ). The study showed that organizational factors such as work conditions, pay, fairness,and promotion significantly influenced employee job satisfaction in fast food restaurants. However, individual factors such as age and gender did not significantly influence employee job satisfaction in fast food restaurants.The research provided a better understanding regarding the factors affecting job satisfaction in fast food restaurants. Thus, it emphasizes that there is still a need to conduct additional research to filling the gaps that have not been solved in the current study. In the final chapter, some recommendations were provided for future use to any researcher in this academic field. 2009 Thesis https://etd.uum.edu.my/1836/ https://etd.uum.edu.my/1836/1/Abuduaini_Wubuli.pdf text eng public https://etd.uum.edu.my/1836/2/1.Abuduaini_Wubuli.pdf text eng public masters masters Universiti Utara Malaysia Arnolds, C.A., & Boshoff, C. (2001). The challenge of motivating top management:A need satisfaction perspective [Electronic version]. Journal of Industrial Psychology, 27(1), 39-42. Adams, G. A., King, L. A., & King, D. W. (1996). 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