Mobile-Based Application for Bus Ticketing Services (MBTS)

Mobile technology has been considered as a viable alternative for developing applications to be used in all our life activities. This proposal proposed to utilize such technology for booking tickets of MARA Liner to make this service available anywhere and anytime. The main objective of this study w...

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Main Author:	Akouni, Abkda Mohamed Ali
Format:	Thesis
Language:	eng eng
Published:	2009
Subjects:	TK6570 Mobile Communication System.
Online Access:	https://etd.uum.edu.my/1918/1/ABKDA_Mohammed_Ali_Akkounni.pdf https://etd.uum.edu.my/1918/2/1.ABKDA_Mohammed_Ali_Akkounni.pdf
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id	my-uum-etd.1918
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	TK6570 Mobile Communication System.
spellingShingle	TK6570 Mobile Communication System. Akouni, Abkda Mohamed Ali Mobile-Based Application for Bus Ticketing Services (MBTS)
description	Mobile technology has been considered as a viable alternative for developing applications to be used in all our life activities. This proposal proposed to utilize such technology for booking tickets of MARA Liner to make this service available anywhere and anytime. The main objective of this study will be to develop and evaluate a prototype mobile-based Bus Ticketing Services (MBTS). This study aims to provide an effective utilization of WAP technology for bus transportation companies. The literature regarding to the mobile technology and its aspects has discussed to get the knowledge base for such mobile technology. This proposal has discussed the methodology of the research. It will guide to develop and evaluate the prototype. The methodology was adopted from SDRM and it includes four steps: Information Gathering, Prototype design, Prototype Development, and Evaluation. Results of user evaluation on the MBTS indicate that it has good usability in terms of Usefulness, Ease of Use and Outcome and Future Use. The results also indicate that there is a significant difference between two groups, first group of users who have mobile phone and other group of users who have not; for Usefulness Outcome/Future Use, while no significant difference for Usefulness and Ease of Use.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Akouni, Abkda Mohamed Ali
author_facet	Akouni, Abkda Mohamed Ali
author_sort	Akouni, Abkda Mohamed Ali
title	Mobile-Based Application for Bus Ticketing Services (MBTS)
title_short	Mobile-Based Application for Bus Ticketing Services (MBTS)
title_full	Mobile-Based Application for Bus Ticketing Services (MBTS)
title_fullStr	Mobile-Based Application for Bus Ticketing Services (MBTS)
title_full_unstemmed	Mobile-Based Application for Bus Ticketing Services (MBTS)
title_sort	mobile-based application for bus ticketing services (mbts)
granting_institution	Universiti Utara Malaysia
granting_department	College of Arts and Sciences (CAS)
publishDate	2009
url	https://etd.uum.edu.my/1918/1/ABKDA_Mohammed_Ali_Akkounni.pdf https://etd.uum.edu.my/1918/2/1.ABKDA_Mohammed_Ali_Akkounni.pdf
_version_	1747827232317898752
spelling	my-uum-etd.19182022-04-21T01:49:20Z Mobile-Based Application for Bus Ticketing Services (MBTS) 2009 Akouni, Abkda Mohamed Ali College of Arts and Sciences (CAS) College of Arts and Sciences TK6570 Mobile Communication System. Mobile technology has been considered as a viable alternative for developing applications to be used in all our life activities. This proposal proposed to utilize such technology for booking tickets of MARA Liner to make this service available anywhere and anytime. The main objective of this study will be to develop and evaluate a prototype mobile-based Bus Ticketing Services (MBTS). This study aims to provide an effective utilization of WAP technology for bus transportation companies. The literature regarding to the mobile technology and its aspects has discussed to get the knowledge base for such mobile technology. This proposal has discussed the methodology of the research. It will guide to develop and evaluate the prototype. The methodology was adopted from SDRM and it includes four steps: Information Gathering, Prototype design, Prototype Development, and Evaluation. Results of user evaluation on the MBTS indicate that it has good usability in terms of Usefulness, Ease of Use and Outcome and Future Use. The results also indicate that there is a significant difference between two groups, first group of users who have mobile phone and other group of users who have not; for Usefulness Outcome/Future Use, while no significant difference for Usefulness and Ease of Use. 2009 Thesis https://etd.uum.edu.my/1918/ https://etd.uum.edu.my/1918/1/ABKDA_Mohammed_Ali_Akkounni.pdf text eng public https://etd.uum.edu.my/1918/2/1.ABKDA_Mohammed_Ali_Akkounni.pdf text eng public masters masters Universiti Utara Malaysia Amor (2002). Internet future Strategies: How pervasive computing services will change the world. USA: Prentice Hall.Andersson, E., Greenspun, P., & Grumet, A. (2005). Adding Mobile Users To Your Community Retrieved September 23, 2007, from http://philip.greenspun.com/seia/mobile Antovski, L. a. G., M (2003). M-Payments. Information Technology Interfaces, 2003. ITI 2003. Proceedings of the 25th International Conference, 95 – 100.BBC News (2004, November 2, 2004). Mobiles Double up as Bus Tickets Retrieved August 31, 2009, from http://news.bbc.co.uk/2/hi/technology/3975419.stm Best, J. W., & Kahn, J. V. (2000). Research in education (8th ed.). USA: Allyn and Bacon.Bullbrook, D. (2001). WAP A beginner's guide. California: Osborne McGraw-Hill.Carlsson, C., Carlsson, J., & Walden, P. (2005). Mobile Services For The Hospitality Industry. Paper presented at the Thirteenth European Conference on Information Systems, Regensburg, Germany. Cervera, A. (2002). Analysis of J2ME for Developing Mobile Payment Systems.Chen, J., & Kinshuk, J. (2005). Mobile Technology in Educational Services. Journal of Educational Multimedia and Hypermedia, 14(1), 91.Clark, S. 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Intel Developer Update Magazine.Developershome.com (2005). Development of Wireless Markup Languages. Dutoit, B. B. a. A. H. (2000). Object-Oriented Software Engineering—Conquering Complex and Changing Systems. Prentice Hall.El-Alfy, E.-S. M. (2005). A General Look at Building Applications for Mobile Devices.Foo, S. M., Hoover, C., & Lee, W. M. (2001). Dynamic WAP Application Development.Greenwich, UK: Manning Publications Company. Ghani, W. M. R. A. (2005). Modeling Mobile Payment Process Flow for Buying E-Book.Unpublished Master Thesis,Universiti Utara Malaysia, Sintok.Goh, K. W., Kim, E., Lavanya, J., Kim, Y., & Soh, C. B. (2006, August 28). Issues in Implementing a Knowledge-based ECG Analyzer for Personal Mobile Health Monitoring. Paper presented at the Engineering in Medicine and Biology Society,New York City. Guillaume, D. (2009). De Lijn’ shows the advantages of travelling in groups Retrieved 2009, from http://www.duvalguillaume.com/news/tag/de-lijn Hoffer, J. A., George, J., & Valacich, J. (2002). Modern Systems Analysis and Design.New Jersey: Prentice Hall. Holzberg, C. S. (2000). E-mail Unplugged: Explore Your Wireless Access Options 8(7),22-25 International Engineering Consortium (2007). Web ProForums Retrieved August 13,2009, from http://www.iec.org/online/tutorials/wap/index.html Kalkbrenner, G., & Nebojsa, F. (2001). Campus Mobil: Mobile Services for Campus and Student needs Retrieved August 15, 2009, from http://ls12.cs.unidortmund. de/~kalkbren/campusmobil.pdf Kalliola, M. (2005, April 23, 2005). Mobile payment. Paper presented at the Seminar on Towards the Next Wave of Mobile Communication, Helsinki, Finland.Kustin, S. (2002). The Proliferation of Wireless Internet Access Devices and its Effect on Consumer Behavior Patterns Laudon, K. C., & Laudon, J. P. (1995). Management Information Systems: Organization and Technology: Prentice-Hall, Inc. Upper Saddle River, NJ, USA.Lee, K. J., Ju, J.-I., & Jeong, J. M. (2006). A Payment and Receipt Business Model in UCommerce Environment. Paper presented at the 8th international conference on 49 Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet Lewis, J. R. (1995). IBM Computer Usability Satisfaction Questionnaires: Psychometric Evaluation and Instructions for Use. International Journal of Human-Computer Interaction, 7(1), 57-78.Mallat, N., Rossi, M., Tuunainen, V. K., & Oorni, A. (2008). An empirical investigation of mobile ticketing service adoption in public transportation. Personal and Ubiquitous Computing, 12(1), 57-65.McDonough, B. (2002). Report: Global PDA Sales Grew 18 Percent in 2001. Newsfactor Network.Muller, J., Lenhart, T., Henrici, D., Hillenbrand, M., & Muller, P. (2004). Developing Web Applications for Mobile Devices.NeoMedia Technologies (2008). 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SPSS Survival Manual: A Step by Step Guide to Data Analysis Using SPSS (3rd ed.). Wellington, New Zealand: Allen and Unwin. Schei, E., & Fritzner, T. C. (2002). MOWAHS: A Study of Applications for Mobile Work.Turban, E., Leidner, D., McLean, E., & Wetherbe, J. (2007). Information Technology for Management: Transforming Organizations in the Digital Economy (6th ed.): John Wiley & Sons.50 Wang, H., Huang, X., & Dodda, G. R. (2006). Ticket-based mobile commerce system and its implementation Paper presented at the 2nd ACM international workshop on Quality of service and security for wireless and mobile networks WapForum (2002a). What is WAP Retrieved July 20, 2009, from http://www.wapforum.org/faqs/index.htm Wapforum (2002b). Wireless Application Protocol (WAP 2.0): Technical White Paper Retrieved September 23, 2009, from www.wapforum.org/what/WAPWhite_Paper1.pdf What-Is.Net (2006). 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Mobile-Based Application for Bus Ticketing Services (MBTS)

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