Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model

Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model

Online payment is one of the components in postgraduate website in University Utara Malaysia (UUM). Not a lot of Student prefers to use this task, this research will focus a weakness points in the current payment model interface and strength points in proposed new online payment model by using Keyst...

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Main Author: Al-tawalbeh, Manal Ata
Format: Thesis
Language:eng
eng
Published: 2009
Subjects:
QA76 Computer software
Online Access:https://etd.uum.edu.my/1921/1/Manal_ata_altawalbeh.pdf
https://etd.uum.edu.my/1921/2/1.Manal_ata_altawalbeh.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic QA76 Computer software
spellingShingle QA76 Computer software
Al-tawalbeh, Manal Ata
Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
description Online payment is one of the components in postgraduate website in University Utara Malaysia (UUM). Not a lot of Student prefers to use this task, this research will focus a weakness points in the current payment model interface and strength points in proposed new online payment model by using Keystroke-Level Model (KLM) technique and improve weakness points in the current payment model interface. The study will be guided by a research question which was formulated as Follows. What is the efficiency problem of online payment that effect user to use the system? .How can the recommended online payment Model achieve efficiency of system and user aim? What is the user performance of current online payment Model to achieve the tasks? The population for this study will be the (undergraduate and postgraduate) students and staff in the University Utara Malaysia (UUM). The quantitative research approach was used since the researcher aimed to explore the important of (KLM) technique to enhance the current online payment model, and increases the acceptance level of the system.
format Thesis
qualification_name masters
qualification_level Master's degree
author Al-tawalbeh, Manal Ata
author_facet Al-tawalbeh, Manal Ata
author_sort Al-tawalbeh, Manal Ata
title Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
title_short Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
title_full Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
title_fullStr Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
title_full_unstemmed Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model
title_sort tasks and user performance improvement for uum online payment using key stroke level model
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2009
url https://etd.uum.edu.my/1921/1/Manal_ata_altawalbeh.pdf
https://etd.uum.edu.my/1921/2/1.Manal_ata_altawalbeh.pdf
_version_ 1747827233073922048
spelling my-uum-etd.19212022-04-21T03:10:41Z Tasks and User Performance Improvement for UUM Online Payment Using Key Stroke Level Model 2009 Al-tawalbeh, Manal Ata College of Arts and Sciences (CAS) College of Arts and Sciences QA76 Computer software Online payment is one of the components in postgraduate website in University Utara Malaysia (UUM). Not a lot of Student prefers to use this task, this research will focus a weakness points in the current payment model interface and strength points in proposed new online payment model by using Keystroke-Level Model (KLM) technique and improve weakness points in the current payment model interface. The study will be guided by a research question which was formulated as Follows. What is the efficiency problem of online payment that effect user to use the system? .How can the recommended online payment Model achieve efficiency of system and user aim? What is the user performance of current online payment Model to achieve the tasks? The population for this study will be the (undergraduate and postgraduate) students and staff in the University Utara Malaysia (UUM). The quantitative research approach was used since the researcher aimed to explore the important of (KLM) technique to enhance the current online payment model, and increases the acceptance level of the system. 2009 Thesis https://etd.uum.edu.my/1921/ https://etd.uum.edu.my/1921/1/Manal_ata_altawalbeh.pdf text eng public https://etd.uum.edu.my/1921/2/1.Manal_ata_altawalbeh.pdf text eng public masters masters Universiti Utara Malaysia Aaron Marcus. (2002), Return on Investment for Usable User-Interface Design: Examples and Statistics Abe Crystal and Beth Ellington.(2004) ,Task analysis and human-computer interaction: approaches, techniques, and levels of analysis Proceedings of the Tenth Americas Conference on Information Systems, New York, New York,August 2004 Alan Dix, J.F., Gregory D. 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