Analyzing Quality Function Development (QFD) Based On Voice of Customer (VoC)
Analyzing Quality Function Deployment (QFD) based on voice of customer aims to provide an advanced machine planning methodology based on QFD principles, for identifying and minimize the risks of project failures due to failure in complying with the voice of the customers. The methodology was develop...
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| Format: | Thesis |
| Language: | eng |
| Published: |
2006
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| Online Access: | https://etd.uum.edu.my/1922/1/ANALYZING_QUALITY_FUNCTION_DEVELOPMENT_%28QFD%29_BASED_ON..._NORSHAHRIZAN_BT._NORDIN.pdf |
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