Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan

The Strategic Quality Planning in TQM has help to change the management paradigm of the corporate sector as well as the public sector. In order to implement this programme more effectively, the Public Service Department has introduced numerous guide-lines for all its departments and public schools...

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Main Author:	Elias, Haji Abdul Hamid
Format:	Thesis
Language:	eng eng
Published:	1998
Subjects:	LC Special aspects of education
Online Access:	https://etd.uum.edu.my/1968/1/Elias_bin_Haji_Abdul_Hamid.pdf https://etd.uum.edu.my/1968/2/Elias_Abdul_Hamid.pdf
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id	my-uum-etd.1968
record_format	uketd_dc
spelling	my-uum-etd.19682021-05-25T23:12:55Z Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan 1998 Elias, Haji Abdul Hamid Sekolah Siswazah Graduate School LC Special aspects of education The Strategic Quality Planning in TQM has help to change the management paradigm of the corporate sector as well as the public sector. In order to implement this programme more effectively, the Public Service Department has introduced numerous guide-lines for all its departments and public schools to follow. This empirical study will investigate the effectiveness and success of implementing strategic quality planning in the public schools. The targeted research objectives were to; a) broaden the knowledge of strategic quality planning thus supporting its implementation in schools, b) determine which steps (guide-lines) taken are perceived by teachers to be of more importance in the implementation of strategic quality planning in the public schools, and c) check the relationship between the steps (guide-lines) taken in determining the success of implementing strategic quality planning in the public schools. A survey was conducted to get the teacher’s perception in the District of Hilir Perak to clarify the above objectives. The results of the statistical analysis revealed several important findings. First, the continous improvement activities were accepted statistically to be of more importance in implementing strategic quality planning at schools. Second, four out of five hyphotesis proposed were perceived positively by the teachers, Third, two out of the five steps involved; internal analysis and continous improvement activities were found to be more pertinent in compensating the success of implementing strategic quality planning at the public schools. This study shows that not all the steps taken in implementing strategic quality planning is perceive to be of equal importance even though more than three quarter of the respondents supported its implementation. The success and effectiveness of implementing strategic quality planning in schools could have been enhanced if the importance were given prior consideration by teachers. 1998 Thesis https://etd.uum.edu.my/1968/ https://etd.uum.edu.my/1968/1/Elias_bin_Haji_Abdul_Hamid.pdf application/pdf eng validuser https://etd.uum.edu.my/1968/2/Elias_Abdul_Hamid.pdf application/pdf eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LC Special aspects of education
spellingShingle	LC Special aspects of education Elias, Haji Abdul Hamid Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
description	The Strategic Quality Planning in TQM has help to change the management paradigm of the corporate sector as well as the public sector. In order to implement this programme more effectively, the Public Service Department has introduced numerous guide-lines for all its departments and public schools to follow. This empirical study will investigate the effectiveness and success of implementing strategic quality planning in the public schools. The targeted research objectives were to; a) broaden the knowledge of strategic quality planning thus supporting its implementation in schools, b) determine which steps (guide-lines) taken are perceived by teachers to be of more importance in the implementation of strategic quality planning in the public schools, and c) check the relationship between the steps (guide-lines) taken in determining the success of implementing strategic quality planning in the public schools. A survey was conducted to get the teacher’s perception in the District of Hilir Perak to clarify the above objectives. The results of the statistical analysis revealed several important findings. First, the continous improvement activities were accepted statistically to be of more importance in implementing strategic quality planning at schools. Second, four out of five hyphotesis proposed were perceived positively by the teachers, Third, two out of the five steps involved; internal analysis and continous improvement activities were found to be more pertinent in compensating the success of implementing strategic quality planning at the public schools. This study shows that not all the steps taken in implementing strategic quality planning is perceive to be of equal importance even though more than three quarter of the respondents supported its implementation. The success and effectiveness of implementing strategic quality planning in schools could have been enhanced if the importance were given prior consideration by teachers.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Elias, Haji Abdul Hamid
author_facet	Elias, Haji Abdul Hamid
author_sort	Elias, Haji Abdul Hamid
title	Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
title_short	Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
title_full	Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
title_fullStr	Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
title_full_unstemmed	Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan
title_sort	perlaksanaan tqm : perancangan strategik kualiti dalam pengurusan pendidikan
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	1998
url	https://etd.uum.edu.my/1968/1/Elias_bin_Haji_Abdul_Hamid.pdf https://etd.uum.edu.my/1968/2/Elias_Abdul_Hamid.pdf
_version_	1747827238789709824

Perlaksanaan TQM : Perancangan Strategik Kualiti dalam Pengurusan Pendidikan

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