Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)

This is a study on communication satisfaction among employees in Fisheries Development Authority of Malaysia (LKIM). Among others, the purpose of this study is to examine the relationship between dimensions in communication satisfaction and job satisfaction. A numbers 133 employees were selected as...

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Main Author: Rosli, Mohammed
Format: Thesis
Language:eng
eng
Published: 1998
Subjects:
Online Access:https://etd.uum.edu.my/1978/1/Rosli_bin_Mohammed.pdf
https://etd.uum.edu.my/1978/2/1.Rosli_bin_Mohammed.pdf
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spelling my-uum-etd.19782013-07-24T12:13:54Z Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM) 1998 Rosli, Mohammed Ariffin, Mohd Taib Sakdan, Mohd Fo'ad Sekolah Siswazah Graduate School HD28-70 Management. Industrial Management This is a study on communication satisfaction among employees in Fisheries Development Authority of Malaysia (LKIM). Among others, the purpose of this study is to examine the relationship between dimensions in communication satisfaction and job satisfaction. A numbers 133 employees were selected as respondent from three level of scheme, of which represented the managerial and professional scheme, service support I and II. Data were obtained through a set of self administered communication satisfaction questionnaire which was adapted from Down’s communication satisfaction questionnaire (CSQ). Descriptive and inferential statistics were used to analyze the data. Results indicated that, first there was an expli relationship positive relationship between communication satisfaction and employees job satisfaction. Second, the level of communication satisfaction among majority of the respondent are moderate on the communication practices. Thirdly, there are no significant different between demographic factors with communication satisfaction. Fourth, study also revealed that there are diient influences among factors of communication satisfaction dimensions with dimensions of job satisfaction. The major finding of this study was the impacts of relational-informational dimension are greater than informational dimensions and relational dimension toward the level of job satisfaction. Result of the study shows that the three dimensions of communication satisfaction explained 50 percents of job satisfaction. The nine factors in communication satisfaction, the predictors of job satisfaction are supervisory communications, information quality, Interdepartmental communication and information on organizational perspective. Based on the finding, it is recommended that LKIM should increased their effort toward channeling quality information and effective two ways communication in their communication process Effective feedback should also be practiced. This will helps to further improved work process and indirectly increased employee’s productivity. Considerations should also be made in involving employee’s participation in crafting organizational strategic planning and its implementation. 1998 Thesis https://etd.uum.edu.my/1978/ https://etd.uum.edu.my/1978/1/Rosli_bin_Mohammed.pdf application/pdf eng validuser https://etd.uum.edu.my/1978/2/1.Rosli_bin_Mohammed.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ariffin, Mohd Taib
Sakdan, Mohd Fo'ad
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Rosli, Mohammed
Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
description This is a study on communication satisfaction among employees in Fisheries Development Authority of Malaysia (LKIM). Among others, the purpose of this study is to examine the relationship between dimensions in communication satisfaction and job satisfaction. A numbers 133 employees were selected as respondent from three level of scheme, of which represented the managerial and professional scheme, service support I and II. Data were obtained through a set of self administered communication satisfaction questionnaire which was adapted from Down’s communication satisfaction questionnaire (CSQ). Descriptive and inferential statistics were used to analyze the data. Results indicated that, first there was an expli relationship positive relationship between communication satisfaction and employees job satisfaction. Second, the level of communication satisfaction among majority of the respondent are moderate on the communication practices. Thirdly, there are no significant different between demographic factors with communication satisfaction. Fourth, study also revealed that there are diient influences among factors of communication satisfaction dimensions with dimensions of job satisfaction. The major finding of this study was the impacts of relational-informational dimension are greater than informational dimensions and relational dimension toward the level of job satisfaction. Result of the study shows that the three dimensions of communication satisfaction explained 50 percents of job satisfaction. The nine factors in communication satisfaction, the predictors of job satisfaction are supervisory communications, information quality, Interdepartmental communication and information on organizational perspective. Based on the finding, it is recommended that LKIM should increased their effort toward channeling quality information and effective two ways communication in their communication process Effective feedback should also be practiced. This will helps to further improved work process and indirectly increased employee’s productivity. Considerations should also be made in involving employee’s participation in crafting organizational strategic planning and its implementation.
format Thesis
qualification_name masters
qualification_level Master's degree
author Rosli, Mohammed
author_facet Rosli, Mohammed
author_sort Rosli, Mohammed
title Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
title_short Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
title_full Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
title_fullStr Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
title_full_unstemmed Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)
title_sort amalan komunikasi dalam pengurusan organisasi di lembaga kemajuan ikan malaysia (lkim)
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 1998
url https://etd.uum.edu.my/1978/1/Rosli_bin_Mohammed.pdf
https://etd.uum.edu.my/1978/2/1.Rosli_bin_Mohammed.pdf
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