Services Quality of Islamic Banking: An Investigation in Tripoli, Libya
The objective of this study is to examine the influence of service quality dimensions namely, tangibility,reliability, responsiveness, assurance, and empathy, of Islamic banking on customer satisfaction. Questionnaires are designed and distributed to customers of an Islamic bank in Tripoli, Libya. M...
Saved in:
Main Author: | Abuhelgha, Suhaib |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2010
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/2212/1/Suhaib_Abuhelgha.pdf https://etd.uum.edu.my/2212/2/1.Suhaib_Abuhelgha.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Influence of Information Technology on Performance of Accountants in Tripoli, Libya
by: Shawish, Ahmad Araf Ali
Published: (2010) -
Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks : A Case Study in Bank Islam Malaysia Berhad (BIMB)
by: Shahril, Shafie
Published: (2003) -
A study on determinants of adopting Islamic banking products in Libya: the role of customer involvement and perceived usefulness as mediator
by: Albashir, Walid Ali
Published: (2019) -
Services Quality of Online Banking in Uzbekistan and People's Acceptance
by: Bakhtovar, Abdullayev
Published: (2012) -
Customer Satisfaction With Service Quality in Iraqi Conventional Banks: The Case of Salah Al Din Banks
by: Ahmed Fareed, Naji
Published: (2012)