e-Aduan Prototype System for Student Residential Hall
In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed a...
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| Language: | eng eng |
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2010
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| Online Access: | https://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf https://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf |
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my-uum-etd.22212013-07-24T12:14:58Z e-Aduan Prototype System for Student Residential Hall 2010 Samihah, Sahhari Abdullah, Mohd Syazwan College of Arts and Sciences (CAS) College of Arts and Sciences QA Mathematics In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed an organization also must depend on information from complaints, suggestions, and feedbacks of user to improve the organization's performance. Therefore, this study was carried out in order to develop a prototype of e-Aduan system. This e-Aduan System will be used by staff and student of student residential hall MISC to help them to manage complaint records and to make complaints about accommodation, services and facilities that have been provided by student residential hall MISC in a systematic way. Furthermore, e-Aduan System will be using English communication language to ensure that it is easy to understand by students of various nationalities. 2010 Thesis https://etd.uum.edu.my/2221/ https://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf application/pdf eng validuser https://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf application/pdf eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000757654 masters masters Universiti Utara Malaysia |
| institution |
Universiti Utara Malaysia |
| collection |
UUM ETD |
| language |
eng eng |
| advisor |
Abdullah, Mohd Syazwan |
| topic |
QA Mathematics |
| spellingShingle |
QA Mathematics Samihah, Sahhari e-Aduan Prototype System for Student Residential Hall |
| description |
In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed an organization also must depend on information from complaints, suggestions, and feedbacks of user to improve the organization's performance. Therefore, this study was carried out in order to develop a prototype of e-Aduan system. This e-Aduan System will be used by staff and student of student residential hall MISC to
help them to manage complaint records and to make complaints about accommodation, services and facilities that have been provided by student residential hall MISC in a systematic way. Furthermore, e-Aduan System will be using English communication language to ensure that it is easy to understand by students of various nationalities. |
| format |
Thesis |
| qualification_name |
masters |
| qualification_level |
Master's degree |
| author |
Samihah, Sahhari |
| author_facet |
Samihah, Sahhari |
| author_sort |
Samihah, Sahhari |
| title |
e-Aduan Prototype System for Student Residential Hall |
| title_short |
e-Aduan Prototype System for Student Residential Hall |
| title_full |
e-Aduan Prototype System for Student Residential Hall |
| title_fullStr |
e-Aduan Prototype System for Student Residential Hall |
| title_full_unstemmed |
e-Aduan Prototype System for Student Residential Hall |
| title_sort |
e-aduan prototype system for student residential hall |
| granting_institution |
Universiti Utara Malaysia |
| granting_department |
College of Arts and Sciences (CAS) |
| publishDate |
2010 |
| url |
https://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf https://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf |
| _version_ |
1747827293287350272 |