ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas

This study has identified to what extent the impact of organizational performance of suppliers and vendors by absorbing quality management system IS0 9001. Moreover, this study also determines the organizational performance of suppliers and vendors before and after adopting the IS0 9001 quality mana...

Full description

Saved in:

Bibliographic Details
Main Author:	Mohd Akhir, Ahmad
Format:	Thesis
Language:	eng eng
Published:	2010
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/2287/1/Mohd_Akhir_Haji_Ahmad.pdf https://etd.uum.edu.my/2287/2/1.Mohd_Akhir_Haji_Ahmad.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.2287
record_format	uketd_dc
spelling	my-uum-etd.22872013-07-24T12:15:16Z ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas 2010 Mohd Akhir, Ahmad Yusoff, Rushami Zein College of Business (COB) College of Business HD28-70 Management. Industrial Management This study has identified to what extent the impact of organizational performance of suppliers and vendors by absorbing quality management system IS0 9001. Moreover, this study also determines the organizational performance of suppliers and vendors before and after adopting the IS0 9001 quality management system(QMS). Especially the research framework was developed from a case study conducted at Motorcycle and Engine Nasional Sendirian Berhad (MODENAS)as the supplier for a total of 97 companies working as vendors for MODENAS. The data was collected from several sources, including primary and secondary data, which included monitoring vendors' performance. The results have indicated that significant improvements of supplier organization performance such as productivity results had increased to 80 percent: Straight Pass had increased to 87 percent: Warranty claims had fallen to 0.12 percent. In conclusion, this study provided insight and further understanding on how other sector could adopt IS0 9001 quality management system into their vendors that would provide better organizational performance. 2010 Thesis https://etd.uum.edu.my/2287/ https://etd.uum.edu.my/2287/1/Mohd_Akhir_Haji_Ahmad.pdf application/pdf eng validuser https://etd.uum.edu.my/2287/2/1.Mohd_Akhir_Haji_Ahmad.pdf application/pdf eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000760050 masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Yusoff, Rushami Zein
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Mohd Akhir, Ahmad ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
description	This study has identified to what extent the impact of organizational performance of suppliers and vendors by absorbing quality management system IS0 9001. Moreover, this study also determines the organizational performance of suppliers and vendors before and after adopting the IS0 9001 quality management system(QMS). Especially the research framework was developed from a case study conducted at Motorcycle and Engine Nasional Sendirian Berhad (MODENAS)as the supplier for a total of 97 companies working as vendors for MODENAS. The data was collected from several sources, including primary and secondary data, which included monitoring vendors' performance. The results have indicated that significant improvements of supplier organization performance such as productivity results had increased to 80 percent: Straight Pass had increased to 87 percent: Warranty claims had fallen to 0.12 percent. In conclusion, this study provided insight and further understanding on how other sector could adopt IS0 9001 quality management system into their vendors that would provide better organizational performance.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Mohd Akhir, Ahmad
author_facet	Mohd Akhir, Ahmad
author_sort	Mohd Akhir, Ahmad
title	ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
title_short	ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
title_full	ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
title_fullStr	ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
title_full_unstemmed	ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas
title_sort	iso 9001 qms - impact on the organizational performance of suppliers and vendors: case study of modenas
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2010
url	https://etd.uum.edu.my/2287/1/Mohd_Akhir_Haji_Ahmad.pdf https://etd.uum.edu.my/2287/2/1.Mohd_Akhir_Haji_Ahmad.pdf
_version_	1747827308479119360

ISO 9001 QMS - Impact on the Organizational Performance of Suppliers and Vendors: Case Study of Modenas

Similar Items