The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.

Interpersonal discrimination is one of discrimination that always occurred in organization. It involves relationship between employer and employees. This research is focused to examine the influence of benefit satisfaction on interpersonal discrimination in organization. Data gathered through questi...

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Main Author: Saiful Azizi, Ismail
Format: Thesis
Language:eng
eng
Published: 2010
Subjects:
Online Access:https://etd.uum.edu.my/2298/1/Saiful_Azizi_Ismail.pdf
https://etd.uum.edu.my/2298/2/1.Saiful_Azizi_Ismail.pdf
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id my-uum-etd.2298
record_format uketd_dc
spelling my-uum-etd.22982013-07-24T12:15:19Z The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd. 2010 Saiful Azizi, Ismail Daud, Zulkiflee College of Business (COB) College of Business BF637 Counseling. Interpersonal discrimination is one of discrimination that always occurred in organization. It involves relationship between employer and employees. This research is focused to examine the influence of benefit satisfaction on interpersonal discrimination in organization. Data gathered through questionnaire distributed to operation employee from two departments including Hygiene Environment Department and Landscape Environment Department. Correlation and Regression Analysis were carried out to test relationship between variables. The results showed that benefit satisfiction intluence negatively on interpersonal discrimination. In this research, from factor analysis, the researcher has found that there were three interpersonal discrimination dimensions, namely verbal interpersonal discrimination, semi-verbal interpersonal discrimination and non-verbal interpersonal discrimination. From the Correlation analysis, all of these three dimensions were negatively correlated with benefit satisfaction. Lastly, results from data analysis were discussed and recommendations were given to the management to improve the quality of managing employees in organization in order to reduce the occurrence of interpersonal discrimination. Hopefully, this research will become a basis to future researcher who interested to perform research about employees discrimination. 2010 Thesis https://etd.uum.edu.my/2298/ https://etd.uum.edu.my/2298/1/Saiful_Azizi_Ismail.pdf application/pdf eng validuser https://etd.uum.edu.my/2298/2/1.Saiful_Azizi_Ismail.pdf application/pdf eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000760083 masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Daud, Zulkiflee
topic BF637 Counseling.
spellingShingle BF637 Counseling.
Saiful Azizi, Ismail
The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
description Interpersonal discrimination is one of discrimination that always occurred in organization. It involves relationship between employer and employees. This research is focused to examine the influence of benefit satisfaction on interpersonal discrimination in organization. Data gathered through questionnaire distributed to operation employee from two departments including Hygiene Environment Department and Landscape Environment Department. Correlation and Regression Analysis were carried out to test relationship between variables. The results showed that benefit satisfiction intluence negatively on interpersonal discrimination. In this research, from factor analysis, the researcher has found that there were three interpersonal discrimination dimensions, namely verbal interpersonal discrimination, semi-verbal interpersonal discrimination and non-verbal interpersonal discrimination. From the Correlation analysis, all of these three dimensions were negatively correlated with benefit satisfaction. Lastly, results from data analysis were discussed and recommendations were given to the management to improve the quality of managing employees in organization in order to reduce the occurrence of interpersonal discrimination. Hopefully, this research will become a basis to future researcher who interested to perform research about employees discrimination.
format Thesis
qualification_name masters
qualification_level Master's degree
author Saiful Azizi, Ismail
author_facet Saiful Azizi, Ismail
author_sort Saiful Azizi, Ismail
title The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
title_short The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
title_full The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
title_fullStr The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
title_full_unstemmed The Influence of Benefit Satisfaction on Interpersonal Discrimination: A Case at UPSB Sdn. Bhd.
title_sort influence of benefit satisfaction on interpersonal discrimination: a case at upsb sdn. bhd.
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2010
url https://etd.uum.edu.my/2298/1/Saiful_Azizi_Ismail.pdf
https://etd.uum.edu.my/2298/2/1.Saiful_Azizi_Ismail.pdf
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