Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees

The study was designed to examine the inter relationship between personality and emotional intelligence to job satisfaction. It is also aimed at predicting variables affecting job satisfaction. The sample group composed of 150 bank employees of Krung Thai Bank. Co, Ltd.( KTB) who were selected by s...

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Main Author: Wae, Mathana
Format: Thesis
Language:eng
Published: 2010
Subjects:
Online Access:https://etd.uum.edu.my/2457/1/Mathana_Wae.pdf
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spelling my-uum-etd.24572022-12-18T01:40:59Z Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees 2010 Wae, Mathana Ahmad Marzuki, Najib College of Arts and Sciences (CAS) College of Arts and Sciences HF5549-5549.5 Personnel Management. Employment The study was designed to examine the inter relationship between personality and emotional intelligence to job satisfaction. It is also aimed at predicting variables affecting job satisfaction. The sample group composed of 150 bank employees of Krung Thai Bank. Co, Ltd.( KTB) who were selected by stratified random sampling. Research instruments consisted of the NEO- FFI personality inventory, emotional intelligence test, the Job Description Index (JDI) and Job in General (JIG)- job satisfaction measurement. Data were analyzed through descriptive statistics (percentage, arithmetic mean, and standard deviation) and inferential (t-test, One way analysis of variance, multiple regression, and path analysis). Studies have been done comparing certain demographic characteristics and general profile. Structural equation modeling techniques (SEM) were used to develop a model of personality, emotional intelligence and job satisfaction of Krung Thai Bank employees in three southern border province of Thailand. Finding indicated that there are significances different in demographic characteristics and general profile of personality, emotional intelligence, and job satisfaction. Overall personality and overall emotional intelligence were weakly correlated with job satisfaction. Extraversion was the only personality dimension that predicts job satisfaction. Modified model is fitted with Neuroticism dimension of personality, Good and Smart aspects of emotional intelligence are related and have influenced in predicting Happiness - aspect of emotional intelligence and job satisfaction of Krung Thai employees. This implies that the bank's executive should focus on stress emotion, assigned authority, and motivated factor to increase happiness and job satisfaction of KTB employees. 2010 Thesis https://etd.uum.edu.my/2457/ https://etd.uum.edu.my/2457/1/Mathana_Wae.pdf text eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000760977 Ph.D. doctoral Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
advisor Ahmad Marzuki, Najib
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Wae, Mathana
Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
description The study was designed to examine the inter relationship between personality and emotional intelligence to job satisfaction. It is also aimed at predicting variables affecting job satisfaction. The sample group composed of 150 bank employees of Krung Thai Bank. Co, Ltd.( KTB) who were selected by stratified random sampling. Research instruments consisted of the NEO- FFI personality inventory, emotional intelligence test, the Job Description Index (JDI) and Job in General (JIG)- job satisfaction measurement. Data were analyzed through descriptive statistics (percentage, arithmetic mean, and standard deviation) and inferential (t-test, One way analysis of variance, multiple regression, and path analysis). Studies have been done comparing certain demographic characteristics and general profile. Structural equation modeling techniques (SEM) were used to develop a model of personality, emotional intelligence and job satisfaction of Krung Thai Bank employees in three southern border province of Thailand. Finding indicated that there are significances different in demographic characteristics and general profile of personality, emotional intelligence, and job satisfaction. Overall personality and overall emotional intelligence were weakly correlated with job satisfaction. Extraversion was the only personality dimension that predicts job satisfaction. Modified model is fitted with Neuroticism dimension of personality, Good and Smart aspects of emotional intelligence are related and have influenced in predicting Happiness - aspect of emotional intelligence and job satisfaction of Krung Thai employees. This implies that the bank's executive should focus on stress emotion, assigned authority, and motivated factor to increase happiness and job satisfaction of KTB employees.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Wae, Mathana
author_facet Wae, Mathana
author_sort Wae, Mathana
title Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
title_short Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
title_full Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
title_fullStr Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
title_full_unstemmed Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
title_sort inter relationship between personality, emotional intelligence, and job satisfaction of bank employees
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2010
url https://etd.uum.edu.my/2457/1/Mathana_Wae.pdf
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