Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu

The purpose of this study was to look at how the Islamic pawn or al-Rahnu into a micro-credit loan scheme which is vital for low-income earners to meet the immediate cash requirements to complete the project of economic and educational needs of children. Five objectives to be achieved by the resear...

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Main Author: Norashikin, Ibrahim
Format: Thesis
Language:eng
eng
Published: 2010
Subjects:
Online Access:https://etd.uum.edu.my/2464/1/Norashikin_Ibrahim.pdf
https://etd.uum.edu.my/2464/2/1.Norashikin_Ibrahim.pdf
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spelling my-uum-etd.24642013-07-24T12:16:08Z Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu 2010-10 Norashikin, Ibrahim Abu Bakar, Azizi College of Business (COB) College of Business BP Islam. Bahaism. Theosophy, etc HG Finance The purpose of this study was to look at how the Islamic pawn or al-Rahnu into a micro-credit loan scheme which is vital for low-income earners to meet the immediate cash requirements to complete the project of economic and educational needs of children. Five objectives to be achieved by the researchers that the level of customer satisfaction with quality of service, the quality of services provided by the Islamic pawnshop, different levels of customer satisfaction Islam based on demographic factors, the relationship between service quality and customer satisfaction levels of service quality dimensions that influence the customer satisfaction. Population satisfaction survey of 156 customers using the service of al-Rahnu YAPElM Changlun and branches of Bank Jitra, Kedah using convenience sampling technique(Convenience Sampling). Data collected were analyzed using the program Statistical Package for Social Science (SPSS). The study has shown that customer satisfaction is high on the score of 67.9% regression analysis. Empathy factor, reliability and compliance are critical factors in this study. In conclusion, the customer is satisfied with the quality of services provided by al-Rahnu YAPEIM and Bank Rakyat branches Jitra. 2010-10 Thesis https://etd.uum.edu.my/2464/ https://etd.uum.edu.my/2464/1/Norashikin_Ibrahim.pdf application/pdf eng validuser https://etd.uum.edu.my/2464/2/1.Norashikin_Ibrahim.pdf application/pdf eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000768352 masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abu Bakar, Azizi
topic BP Islam
Bahaism
Theosophy, etc
HG Finance
spellingShingle BP Islam
Bahaism
Theosophy, etc
HG Finance
Norashikin, Ibrahim
Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
description The purpose of this study was to look at how the Islamic pawn or al-Rahnu into a micro-credit loan scheme which is vital for low-income earners to meet the immediate cash requirements to complete the project of economic and educational needs of children. Five objectives to be achieved by the researchers that the level of customer satisfaction with quality of service, the quality of services provided by the Islamic pawnshop, different levels of customer satisfaction Islam based on demographic factors, the relationship between service quality and customer satisfaction levels of service quality dimensions that influence the customer satisfaction. Population satisfaction survey of 156 customers using the service of al-Rahnu YAPElM Changlun and branches of Bank Jitra, Kedah using convenience sampling technique(Convenience Sampling). Data collected were analyzed using the program Statistical Package for Social Science (SPSS). The study has shown that customer satisfaction is high on the score of 67.9% regression analysis. Empathy factor, reliability and compliance are critical factors in this study. In conclusion, the customer is satisfied with the quality of services provided by al-Rahnu YAPEIM and Bank Rakyat branches Jitra.
format Thesis
qualification_name masters
qualification_level Master's degree
author Norashikin, Ibrahim
author_facet Norashikin, Ibrahim
author_sort Norashikin, Ibrahim
title Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
title_short Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
title_full Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
title_fullStr Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
title_full_unstemmed Pemantapan Ekonomi Masyarakat Melalui Skim Al-Rahnu
title_sort pemantapan ekonomi masyarakat melalui skim al-rahnu
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2010
url https://etd.uum.edu.my/2464/1/Norashikin_Ibrahim.pdf
https://etd.uum.edu.my/2464/2/1.Norashikin_Ibrahim.pdf
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