Service Quality Higher Education and Customer Satisfaction Among Undergraduate Students of the University of Jordan
This study attempts to examine the relationship between service quality dimensions and overall service quality (tangibility, responsiveness, reliability, assurance and empathy) and students satisfaction. Data were collected through distributing 185 questionnaires among undergraduate students in a f...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 語言: | eng eng |
| 出版: |
2010
|
| 主題: | |
| 在線閱讀: | https://etd.uum.edu.my/2472/1/Ahmad_Salih_Mheidi_Alnaser.pdf https://etd.uum.edu.my/2472/2/1.Ahmad_Salih_Mheidi_Alnaser.pdf |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|