The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad

Competition in the world business has becoming more tense and demanding. Consumers have become more aggressive and demand for a more innovative and quality product. In the Malaysian context, government has urged corporations to enhance their operation by emphasizing on human capital development. Th...

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Main Author:	Azmi, Ali
Format:	Thesis
Language:	eng eng
Published:	2010
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/2504/1/Azmi_Ali.pdf https://etd.uum.edu.my/2504/2/1.Azmi_Ali.pdf
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id	my-uum-etd.2504
record_format	uketd_dc
spelling	my-uum-etd.25042013-07-24T12:16:19Z The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad 2010 Azmi, Ali Mohd Isa, Mohd Faizal College of Business (COB) College of Business HD58.7 Organizational Behavior. Competition in the world business has becoming more tense and demanding. Consumers have become more aggressive and demand for a more innovative and quality product. In the Malaysian context, government has urged corporations to enhance their operation by emphasizing on human capital development. Therefore, the purpose of this study was to identify the difference between office location and organizational citizenship behavior (OCB) dimension. In addition, this study also examine the relationship and the influence of the OCB dimensions toward high performance organization (HPO). To attain the objective, a quantitative method was employed and data were collected through questionnaire. This measurement of this study is adaption from Sekaran (2000) as she suggested the determination of sampling design and sampling size helps the researcher to draw conclusions that would be generalized to the population of interest. A total of 300 questionnaires were distributed to the all level of employees from Northern and Central Region of Padiberas Nasional Berhad (BERNAS), however only 123 (41.0%) were received and used for analysis. Analysis ANOVA test, Pearson correlation dan regression analysis were been used in this study. The finding shows there is a significant difference between all five dimensions of OCB with office location. The correlation was at moderate level between dimensions of OCB with HPO. The most important OCB dimension is value, which is the highest beta score (B = .371; p < .005). This study suggests that there are relationship between OCB and HPO in Bernas. It also suggest that management would need to highly considered of encouraging high participation from employees, promote trust dan enhance development and training program to achieve status as high performing organization. 2010 Thesis https://etd.uum.edu.my/2504/ https://etd.uum.edu.my/2504/1/Azmi_Ali.pdf application/pdf eng validuser https://etd.uum.edu.my/2504/2/1.Azmi_Ali.pdf application/pdf eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000767976 masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mohd Isa, Mohd Faizal
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Azmi, Ali The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
description	Competition in the world business has becoming more tense and demanding. Consumers have become more aggressive and demand for a more innovative and quality product. In the Malaysian context, government has urged corporations to enhance their operation by emphasizing on human capital development. Therefore, the purpose of this study was to identify the difference between office location and organizational citizenship behavior (OCB) dimension. In addition, this study also examine the relationship and the influence of the OCB dimensions toward high performance organization (HPO). To attain the objective, a quantitative method was employed and data were collected through questionnaire. This measurement of this study is adaption from Sekaran (2000) as she suggested the determination of sampling design and sampling size helps the researcher to draw conclusions that would be generalized to the population of interest. A total of 300 questionnaires were distributed to the all level of employees from Northern and Central Region of Padiberas Nasional Berhad (BERNAS), however only 123 (41.0%) were received and used for analysis. Analysis ANOVA test, Pearson correlation dan regression analysis were been used in this study. The finding shows there is a significant difference between all five dimensions of OCB with office location. The correlation was at moderate level between dimensions of OCB with HPO. The most important OCB dimension is value, which is the highest beta score (B = .371; p < .005). This study suggests that there are relationship between OCB and HPO in Bernas. It also suggest that management would need to highly considered of encouraging high participation from employees, promote trust dan enhance development and training program to achieve status as high performing organization.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Azmi, Ali
author_facet	Azmi, Ali
author_sort	Azmi, Ali
title	The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
title_short	The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
title_full	The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
title_fullStr	The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
title_full_unstemmed	The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad
title_sort	relationship between organizational citizenship behavior and high performance organization: case study at padiberas nasional berhad
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2010
url	https://etd.uum.edu.my/2504/1/Azmi_Ali.pdf https://etd.uum.edu.my/2504/2/1.Azmi_Ali.pdf
_version_	1747827361020116992

The Relationship Between Organizational Citizenship Behavior and High Performance Organization: Case Study at Padiberas Nasional Berhad

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