Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja

Communication is a dynamic process and it happens in all organizations. As a manager in an organization, the skill of communication is crucial because the ability to communicate is a managerial necessity. Good managers are good communicators. poor managers are most often poor communicators. Therefo...

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Main Author: Chek Maznah, Mansor
Format: Thesis
Language:eng
eng
Published: 2001
Subjects:
Online Access:https://etd.uum.edu.my/262/1/Chek_Maznah_binti_Mansor%2C_2000.pdf
https://etd.uum.edu.my/262/2/1.Chek_Maznah_binti_Mansor%2C_2000.pdf
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spelling my-uum-etd.2622013-07-24T12:06:23Z Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja 2001 Chek Maznah, Mansor Sekolah Siswazah Sekolah Siswazah HD28-70 Management. Industrial Management Communication is a dynamic process and it happens in all organizations. As a manager in an organization, the skill of communication is crucial because the ability to communicate is a managerial necessity. Good managers are good communicators. poor managers are most often poor communicators. Therefore this quote summarizes the assumed importance of the relationship between communication and management. On this note too, managers' communication style will affect the workers' communication satisfaction. Therefore the objective of this survey is to identify the correlation between the managers'communication style towards the workers' communication satisfaction. Using stratified random sampling, a set of questionnaire consisting of 38 items has been distributed to 136 respondents from a population of 210 workers at the Kedah State Education Department. Seven dimensions of managerial communication has been chosen for this survey and seven hypothesis has also been constructed to be tested in this study. Using Pearson Correlation r and the Mean Test, findings revealed that all the seven null hypothesis were rejected because there is a significant corellation between the managers' communication style towards the workers' communication satisfaction. It is hoped that this findings will give some insight to the administrators, programme planners and trainers as to how effective managerial communication is, especially to the administrators at Kedah State Education Department in handling and interacting with their workers towards a better rapport between administrators and workers. 2001 Thesis https://etd.uum.edu.my/262/ https://etd.uum.edu.my/262/1/Chek_Maznah_binti_Mansor%2C_2000.pdf application/pdf eng validuser https://etd.uum.edu.my/262/2/1.Chek_Maznah_binti_Mansor%2C_2000.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Chek Maznah, Mansor
Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
description Communication is a dynamic process and it happens in all organizations. As a manager in an organization, the skill of communication is crucial because the ability to communicate is a managerial necessity. Good managers are good communicators. poor managers are most often poor communicators. Therefore this quote summarizes the assumed importance of the relationship between communication and management. On this note too, managers' communication style will affect the workers' communication satisfaction. Therefore the objective of this survey is to identify the correlation between the managers'communication style towards the workers' communication satisfaction. Using stratified random sampling, a set of questionnaire consisting of 38 items has been distributed to 136 respondents from a population of 210 workers at the Kedah State Education Department. Seven dimensions of managerial communication has been chosen for this survey and seven hypothesis has also been constructed to be tested in this study. Using Pearson Correlation r and the Mean Test, findings revealed that all the seven null hypothesis were rejected because there is a significant corellation between the managers' communication style towards the workers' communication satisfaction. It is hoped that this findings will give some insight to the administrators, programme planners and trainers as to how effective managerial communication is, especially to the administrators at Kedah State Education Department in handling and interacting with their workers towards a better rapport between administrators and workers.
format Thesis
qualification_name masters
qualification_level Master's degree
author Chek Maznah, Mansor
author_facet Chek Maznah, Mansor
author_sort Chek Maznah, Mansor
title Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
title_short Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
title_full Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
title_fullStr Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
title_full_unstemmed Gaya Komunikasi Pengurus Dan Hubungannya Dengan Kepuasan Komunikasi Pekerja
title_sort gaya komunikasi pengurus dan hubungannya dengan kepuasan komunikasi pekerja
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2001
url https://etd.uum.edu.my/262/1/Chek_Maznah_binti_Mansor%2C_2000.pdf
https://etd.uum.edu.my/262/2/1.Chek_Maznah_binti_Mansor%2C_2000.pdf
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