Enterprise Resource Planning (ERP) System and Company Performance

Enterprise resources planning (ERP) system, from business perspective, is following the need for integration of company's information in the real time environment as one of key success factors in strategic and operational decision making process. This research paper was conducted to identify an...

Full description

Saved in:
Bibliographic Details
Main Author: Wong, Zheng Hua
Format: Thesis
Language:eng
eng
Published: 2011
Subjects:
Online Access:https://etd.uum.edu.my/2638/1/Wong_Zheng_Hua.pdf
https://etd.uum.edu.my/2638/2/1.Wong_Zheng_Hua.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.2638
record_format uketd_dc
spelling my-uum-etd.26382016-04-24T01:53:11Z Enterprise Resource Planning (ERP) System and Company Performance 2011 Wong, Zheng Hua Saud, Mohammad Basir College of Business (COB) College of Business HD28-70 Management. Industrial Management Enterprise resources planning (ERP) system, from business perspective, is following the need for integration of company's information in the real time environment as one of key success factors in strategic and operational decision making process. This research paper was conducted to identify and evaluate for the ERP system implementation in Jabil Green Point in term of the performance's improvement. Operations performance was treated as the dependent variables while Control, Integration and Contagion were the independent variables respectively. The Control variable was measured with respect to the ERP ability in control for the cost and inventory. Integration variable was measured in term for the system to integrate various functions in Jabil Green Point. Contagion variable was measured the connection between the organization's cultural and the ERP system implementation. A total of 50 respondents from the population of 65 staff in Jabil Green Point participated in this research paper. The data collection was conducted through the distribution of questionnaires, which was designed to measure the operations performance with a statement on a five likert scale point, ranging from one (strongly disagree) to five (strongly agree). Three hypotheses were tested for this research paper. Data was analyzed using the SPSS software to obtain the frequencies, means, median, standard deviation and correlations between variables. Descriptive analysis, Reliability analysis and Correlation & Relationship analysis were conducted to test the data collected. The results show that the Control and Integration variables have the positive relationship with operations performance while Contagion variable stated for the negative relationship with operations performance. In conclusion, this research paper shows that successfully for the ERP implementation were resulted in the improvement of the organization's performance. The suggestion for the future research was the research study have to involved for more companies especially for the multinational companies, thus the statistical generalization can be made. 2011 Thesis https://etd.uum.edu.my/2638/ https://etd.uum.edu.my/2638/1/Wong_Zheng_Hua.pdf application/pdf eng validuser https://etd.uum.edu.my/2638/2/1.Wong_Zheng_Hua.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Saud, Mohammad Basir
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Wong, Zheng Hua
Enterprise Resource Planning (ERP) System and Company Performance
description Enterprise resources planning (ERP) system, from business perspective, is following the need for integration of company's information in the real time environment as one of key success factors in strategic and operational decision making process. This research paper was conducted to identify and evaluate for the ERP system implementation in Jabil Green Point in term of the performance's improvement. Operations performance was treated as the dependent variables while Control, Integration and Contagion were the independent variables respectively. The Control variable was measured with respect to the ERP ability in control for the cost and inventory. Integration variable was measured in term for the system to integrate various functions in Jabil Green Point. Contagion variable was measured the connection between the organization's cultural and the ERP system implementation. A total of 50 respondents from the population of 65 staff in Jabil Green Point participated in this research paper. The data collection was conducted through the distribution of questionnaires, which was designed to measure the operations performance with a statement on a five likert scale point, ranging from one (strongly disagree) to five (strongly agree). Three hypotheses were tested for this research paper. Data was analyzed using the SPSS software to obtain the frequencies, means, median, standard deviation and correlations between variables. Descriptive analysis, Reliability analysis and Correlation & Relationship analysis were conducted to test the data collected. The results show that the Control and Integration variables have the positive relationship with operations performance while Contagion variable stated for the negative relationship with operations performance. In conclusion, this research paper shows that successfully for the ERP implementation were resulted in the improvement of the organization's performance. The suggestion for the future research was the research study have to involved for more companies especially for the multinational companies, thus the statistical generalization can be made.
format Thesis
qualification_name masters
qualification_level Master's degree
author Wong, Zheng Hua
author_facet Wong, Zheng Hua
author_sort Wong, Zheng Hua
title Enterprise Resource Planning (ERP) System and Company Performance
title_short Enterprise Resource Planning (ERP) System and Company Performance
title_full Enterprise Resource Planning (ERP) System and Company Performance
title_fullStr Enterprise Resource Planning (ERP) System and Company Performance
title_full_unstemmed Enterprise Resource Planning (ERP) System and Company Performance
title_sort enterprise resource planning (erp) system and company performance
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2011
url https://etd.uum.edu.my/2638/1/Wong_Zheng_Hua.pdf
https://etd.uum.edu.my/2638/2/1.Wong_Zheng_Hua.pdf
_version_ 1747827393790214144