Chua, M. S. (2001). Online Customer Service: Heavy Equipment Leasing Dot Com.
Chicago Style (17th ed.) CitationChua, Meng Sung. Online Customer Service: Heavy Equipment Leasing Dot Com. 2001.
MLA引文Chua, Meng Sung. Online Customer Service: Heavy Equipment Leasing Dot Com. 2001.
警告:這些引文格式不一定是100%准確.