APA引文

Chua, M. S. (2001). Online Customer Service: Heavy Equipment Leasing Dot Com.

Chicago Style (17th ed.) Citation

Chua, Meng Sung. Online Customer Service: Heavy Equipment Leasing Dot Com. 2001.

MLA引文

Chua, Meng Sung. Online Customer Service: Heavy Equipment Leasing Dot Com. 2001.

警告：这些引文格式不一定是100％准确.