Online Customer Service : Heavy Equipment Leasing Dot Com

Heavy construction equipment is used for the construction, mining, aggregate, recycling, forestry and road building industries. However, contractors or companies that an involved in the construction business face the same problem, which is the heavy equipment acquisition constraint. The constraint r...

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Main Author: Chua, Meng Sung
Format: Thesis
Language:eng
eng
Published: 2001
Subjects:
Online Access:https://etd.uum.edu.my/265/1/Chua_Meng_Sung%2C_2001.pdf
https://etd.uum.edu.my/265/2/1.Chua_Meng_Sung%2C_2001.pdf
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spelling my-uum-etd.2652013-07-24T12:06:24Z Online Customer Service : Heavy Equipment Leasing Dot Com 2001 Chua, Meng Sung Sekolah Siswazah Universiti Utara Malaysia HF5001-6182 Business Heavy construction equipment is used for the construction, mining, aggregate, recycling, forestry and road building industries. However, contractors or companies that an involved in the construction business face the same problem, which is the heavy equipment acquisition constraint. The constraint refers to the expensive price, searching for the right vendor, the right prices, on time delivery, limited variety of choices, and tedious maintenance job for the heavy equipment purchased. Most of the small and medium size companies is cannot hardly afford to buy this heavy equipment. Overall, this project emphasizes on two major aspects, which is small and medium size construction companies can have another option instead of purchasing the equipment, but by leasing it. A part from that, to ensure the success of Heavy Equipment Online Leasing Service, the system developed must be able to attract the customer attention in terms of providing adequate information, attractive graphical user interface, corporate image branding, supporting existing customers, gathering information and subscription service. This project combines multiple software such as Personal Web Server, Microsoft Visual-InterDev, Microsoft SQL Enterprise Manager, Adobe Photoshop, Macromedia Flash, Macromedia Dreamweaver and web- programming language such as Active Server Page (ASP), VB-Script and Java Script, Java Applets whereby to enhance\extend the Website appearance and features. 2001 Thesis https://etd.uum.edu.my/265/ https://etd.uum.edu.my/265/1/Chua_Meng_Sung%2C_2001.pdf application/pdf eng validuser https://etd.uum.edu.my/265/2/1.Chua_Meng_Sung%2C_2001.pdf application/pdf eng public masters masters Sekolah Siswazah
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Chua, Meng Sung
Online Customer Service : Heavy Equipment Leasing Dot Com
description Heavy construction equipment is used for the construction, mining, aggregate, recycling, forestry and road building industries. However, contractors or companies that an involved in the construction business face the same problem, which is the heavy equipment acquisition constraint. The constraint refers to the expensive price, searching for the right vendor, the right prices, on time delivery, limited variety of choices, and tedious maintenance job for the heavy equipment purchased. Most of the small and medium size companies is cannot hardly afford to buy this heavy equipment. Overall, this project emphasizes on two major aspects, which is small and medium size construction companies can have another option instead of purchasing the equipment, but by leasing it. A part from that, to ensure the success of Heavy Equipment Online Leasing Service, the system developed must be able to attract the customer attention in terms of providing adequate information, attractive graphical user interface, corporate image branding, supporting existing customers, gathering information and subscription service. This project combines multiple software such as Personal Web Server, Microsoft Visual-InterDev, Microsoft SQL Enterprise Manager, Adobe Photoshop, Macromedia Flash, Macromedia Dreamweaver and web- programming language such as Active Server Page (ASP), VB-Script and Java Script, Java Applets whereby to enhance\extend the Website appearance and features.
format Thesis
qualification_name masters
qualification_level Master's degree
author Chua, Meng Sung
author_facet Chua, Meng Sung
author_sort Chua, Meng Sung
title Online Customer Service : Heavy Equipment Leasing Dot Com
title_short Online Customer Service : Heavy Equipment Leasing Dot Com
title_full Online Customer Service : Heavy Equipment Leasing Dot Com
title_fullStr Online Customer Service : Heavy Equipment Leasing Dot Com
title_full_unstemmed Online Customer Service : Heavy Equipment Leasing Dot Com
title_sort online customer service : heavy equipment leasing dot com
granting_institution Sekolah Siswazah
granting_department Sekolah Siswazah
publishDate 2001
url https://etd.uum.edu.my/265/1/Chua_Meng_Sung%2C_2001.pdf
https://etd.uum.edu.my/265/2/1.Chua_Meng_Sung%2C_2001.pdf
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