Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.

Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.

The main objective of this research is to identify and determine the level of SCM practices, and barriers or impediments to implement these practices in oil and gas industry particularly the case company, Murphy Sarawak Oil Company Ltd.. In this study, nine dimensions that being used are: strategic...

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Main Author: Noor Rafhati, Romaiha
Format: Thesis
Language:eng
eng
Published: 2011
Subjects:
TS155-194 Production management
Operations management
Online Access:https://etd.uum.edu.my/2800/2/Noor_Rafhati_Romaiha.pdf
https://etd.uum.edu.my/2800/3/1.Noor_Rafhati_Romaiha.pdf
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record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohamed Udin, Zulkifli
topic TS155-194 Production management
Operations management
TS155-194 Production management
Operations management
spellingShingle TS155-194 Production management
Operations management
TS155-194 Production management
Operations management
Noor Rafhati, Romaiha
Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
description The main objective of this research is to identify and determine the level of SCM practices, and barriers or impediments to implement these practices in oil and gas industry particularly the case company, Murphy Sarawak Oil Company Ltd.. In this study, nine dimensions that being used are: strategic supplier partnership, customer relations practices, information sharing, information quality, internal lean practices, postponement, information technology, training and internal operation. Previous literatures related to SCM and its practices are reviewed to support the present study. Specifically, the case company was analysed mainly through semi-structured interviews with some of the practitioners in each departments who is actively involve in the process of SCM activities. Set of questionnaires have also been sent via email to the case company, and yielded 10 responses. The study found that among nine practices proposed, seven are identify to be implemented by the company. Such findings are necessary and lay the foundation for the eventual development of SCM practices. Among the dimensions which are sought to be implement by the company are strategic supplier partnership, customer relations practices, information sharing, information quality, information technology, training and also internal operation. Hence, the finding reveals that the other two practices which are not applicable in oil and gas industry include internal lean practices and postponement which are more relevant to be implemented in manufacturing sector. This initial findings offer some insights on the SCM practices in the case company. The result of this study also contributed to knowledge as it discovered additional dimension of the practices in the industry. Directions and recommendations are discussed on how oil and gas company can realize the benefits of SCM and to implement it effectively.
format Thesis
qualification_name masters
qualification_level Master's degree
author Noor Rafhati, Romaiha
author_facet Noor Rafhati, Romaiha
author_sort Noor Rafhati, Romaiha
title Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
title_short Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
title_full Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
title_fullStr Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
title_full_unstemmed Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd.
title_sort supply chain management practices in malaysia oil and gas industry: a case study of murphy sarawak oil company ltd.
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2011
url https://etd.uum.edu.my/2800/2/Noor_Rafhati_Romaiha.pdf
https://etd.uum.edu.my/2800/3/1.Noor_Rafhati_Romaiha.pdf
_version_ 1747827432335867904
spelling my-uum-etd.28002013-07-24T12:18:05Z Supply Chain Management Practices in Malaysia Oil and Gas Industry: A Case Study of Murphy Sarawak Oil Company Ltd. 2011 Noor Rafhati, Romaiha Mohamed Udin, Zulkifli College of Business (COB) College of Business TS155-194 Production management. Operations management HD28-70 Management. Industrial Management The main objective of this research is to identify and determine the level of SCM practices, and barriers or impediments to implement these practices in oil and gas industry particularly the case company, Murphy Sarawak Oil Company Ltd.. In this study, nine dimensions that being used are: strategic supplier partnership, customer relations practices, information sharing, information quality, internal lean practices, postponement, information technology, training and internal operation. Previous literatures related to SCM and its practices are reviewed to support the present study. Specifically, the case company was analysed mainly through semi-structured interviews with some of the practitioners in each departments who is actively involve in the process of SCM activities. Set of questionnaires have also been sent via email to the case company, and yielded 10 responses. The study found that among nine practices proposed, seven are identify to be implemented by the company. Such findings are necessary and lay the foundation for the eventual development of SCM practices. Among the dimensions which are sought to be implement by the company are strategic supplier partnership, customer relations practices, information sharing, information quality, information technology, training and also internal operation. Hence, the finding reveals that the other two practices which are not applicable in oil and gas industry include internal lean practices and postponement which are more relevant to be implemented in manufacturing sector. This initial findings offer some insights on the SCM practices in the case company. The result of this study also contributed to knowledge as it discovered additional dimension of the practices in the industry. Directions and recommendations are discussed on how oil and gas company can realize the benefits of SCM and to implement it effectively. 2011 Thesis https://etd.uum.edu.my/2800/ https://etd.uum.edu.my/2800/2/Noor_Rafhati_Romaiha.pdf application/pdf eng validuser https://etd.uum.edu.my/2800/3/1.Noor_Rafhati_Romaiha.pdf application/pdf eng public masters masters Universiti Utara Malaysia Alvarez, D., 1994. Solving the puzzle of industry’s rubic cube-effective supply chain management. Logistics Focus 2 (4), 2–4. Arief, S. and Wells, R. (1985), A Report on The Malaysian Petroleum Industry. Southeast Asia Research And Development Institute, Australia, pp. 6. Beamon, B.M., 1998. Supply chain design and analysis: models and methods. 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