A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan

Banking has always been a highly information intensive activity particularly over the past few decades, information technology affected the banking sector is strong. The emergence of SMS banking has changed the nature of financial services to clients. One of the most growing phenomena in the financi...

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Main Author:	Qahromonovich, Hudayorov Nurbek
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HG Finance
Online Access:	https://etd.uum.edu.my/2809/1/Hudayorov_Nurbek_Qahromonovich.pdf https://etd.uum.edu.my/2809/2/1.Hudayorov_Nurbek_Qahromonovich.pdf
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id	my-uum-etd.2809
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Bohari , Abdul Manaf
topic	HG Finance
spellingShingle	HG Finance Qahromonovich, Hudayorov Nurbek A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
description	Banking has always been a highly information intensive activity particularly over the past few decades, information technology affected the banking sector is strong. The emergence of SMS banking has changed the nature of financial services to clients. One of the most growing phenomena in the financial services industry is an internet banking service. The purpose of this study is to Explorer adoption of SMS banking to customers of Uzbekistan, Central Asia emerging economies in the region. The present study modifies the model of technology adoption and applies it to the customers of the bank in Uzbekistan. Providing SMS banking services, banks can obtain significant cost reductions, reducing their branch networks and increase efficiency. But because customers do not adopt and use these services, banks cannot profit from them. Number of banks in Uzbekistan has recently started offering Internet banking services to its clients, but actually it does not get a respectable response from the point of view of people. The factors of perceived innovation attributes and personal characteristics of adopters have been developed to identify the most factors that influence SMS banking adoption among customers of Uzbekistan. The result of this study was to promote were positively associated with the adoption of SMS banking have assumed. Positive relationship between the combination between all the independent variables (ease of use, usefulness, reliability, compatibility and observability) was supported.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Qahromonovich, Hudayorov Nurbek
author_facet	Qahromonovich, Hudayorov Nurbek
author_sort	Qahromonovich, Hudayorov Nurbek
title	A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
title_short	A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
title_full	A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
title_fullStr	A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
title_full_unstemmed	A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan
title_sort	study on adoption on sms banking technology among customers in uzbekistan
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2809/1/Hudayorov_Nurbek_Qahromonovich.pdf https://etd.uum.edu.my/2809/2/1.Hudayorov_Nurbek_Qahromonovich.pdf
_version_	1747827434737106944
spelling	my-uum-etd.28092016-04-19T08:00:21Z A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan 2011-05 Qahromonovich, Hudayorov Nurbek Bohari , Abdul Manaf College of Business (COB) College of Business HG Finance Banking has always been a highly information intensive activity particularly over the past few decades, information technology affected the banking sector is strong. The emergence of SMS banking has changed the nature of financial services to clients. One of the most growing phenomena in the financial services industry is an internet banking service. The purpose of this study is to Explorer adoption of SMS banking to customers of Uzbekistan, Central Asia emerging economies in the region. The present study modifies the model of technology adoption and applies it to the customers of the bank in Uzbekistan. Providing SMS banking services, banks can obtain significant cost reductions, reducing their branch networks and increase efficiency. But because customers do not adopt and use these services, banks cannot profit from them. Number of banks in Uzbekistan has recently started offering Internet banking services to its clients, but actually it does not get a respectable response from the point of view of people. The factors of perceived innovation attributes and personal characteristics of adopters have been developed to identify the most factors that influence SMS banking adoption among customers of Uzbekistan. The result of this study was to promote were positively associated with the adoption of SMS banking have assumed. Positive relationship between the combination between all the independent variables (ease of use, usefulness, reliability, compatibility and observability) was supported. 2011-05 Thesis https://etd.uum.edu.my/2809/ https://etd.uum.edu.my/2809/1/Hudayorov_Nurbek_Qahromonovich.pdf application/pdf eng validuser https://etd.uum.edu.my/2809/2/1.Hudayorov_Nurbek_Qahromonovich.pdf application/pdf eng public masters masters Universiti Utara Malaysia Agarwal, R. and Prasad, J. (1998), ‘‘The antecedents and consequents of user perceptions in information technology adoptions’’, Decisions Support System, Vol. 22, pp. 15-29. Ajzen, I., & Fishbein, M. (1980). “Understanding attitudes and predicting social behavior”, Englewood Cliffs, NJ: Prentice-Hall. Ajzen, I. (1991), “The Theory of Planned Behavior”, Organizational Behavior and Human Decision Processes, Vol. 50, Iss. 2. Ajzen, I. 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A Study on Adoption on SMS Banking Technology Among Customers in Uzbekistan

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