The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police

This study is to identify the influence of leadership styles/behavior and competencies towards the job satisfaction of the police officers and men in the Royal Malaysia Police. This study is based on samples collected from Officers and Men of various units in the police force, particularly in the Ma...

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Main Author:	Navaretnam, Venugopal
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/2810/1/Venugopal_Navaretnam.pdf https://etd.uum.edu.my/2810/2/1.Venugopal_Navaretnam.pdf
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id	my-uum-etd.2810
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Subramaniam, Chandrakantan
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Navaretnam, Venugopal The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
description	This study is to identify the influence of leadership styles/behavior and competencies towards the job satisfaction of the police officers and men in the Royal Malaysia Police. This study is based on samples collected from Officers and Men of various units in the police force, particularly in the Management Departments of the Royal Malaysia Police Headquarters in Kuala Lumpur. This research also analyses the problems of motivation in the police force which has relative relationship between leadership styles or behaviour and their competencies. In this paper, the leadership style/behaviour was measured by the 20-item Leadership Style Questionnaire developed by Northouse (2001). This instrument has 10 items to measure task oriented leadership style and 10 items relational/people-oriented leadership style. Leaders’ competencies were measured by the Eight Universal Management and Leadership Competencies in 18 Skill Sets developed by the Profile Service Centre. This instrument contains three items to measure communication, three items for leadership, two items for adaptability, two items for relationships, two items for task management, two items for production, two items for development of others, and two items to measure personal development. Job satisfaction was measured by using the 5-item questionnaire developed by Brayfield and Rothe (1951).The findings revealed that leadership style and leaders’ competencies were significantly related to the overall job satisfaction. Moreover, it is found that competencies like communication skills, solving problems, listening effectively, processing information, motivating successfully, delegating responsibilities, building personal relationships, focusing on working efficiently, taking action, and achieving results have a significant effect on leaders.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Navaretnam, Venugopal
author_facet	Navaretnam, Venugopal
author_sort	Navaretnam, Venugopal
title	The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
title_short	The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
title_full	The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
title_fullStr	The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
title_full_unstemmed	The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police
title_sort	influence of leadership styles/behavior and competencies towards the job satisfaction of employees in the royal malaysia police
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2810/1/Venugopal_Navaretnam.pdf https://etd.uum.edu.my/2810/2/1.Venugopal_Navaretnam.pdf
_version_	1747827434989813760
spelling	my-uum-etd.28102022-07-03T01:04:41Z The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police 2011-06 Navaretnam, Venugopal Subramaniam, Chandrakantan College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment This study is to identify the influence of leadership styles/behavior and competencies towards the job satisfaction of the police officers and men in the Royal Malaysia Police. This study is based on samples collected from Officers and Men of various units in the police force, particularly in the Management Departments of the Royal Malaysia Police Headquarters in Kuala Lumpur. This research also analyses the problems of motivation in the police force which has relative relationship between leadership styles or behaviour and their competencies. In this paper, the leadership style/behaviour was measured by the 20-item Leadership Style Questionnaire developed by Northouse (2001). This instrument has 10 items to measure task oriented leadership style and 10 items relational/people-oriented leadership style. Leaders’ competencies were measured by the Eight Universal Management and Leadership Competencies in 18 Skill Sets developed by the Profile Service Centre. This instrument contains three items to measure communication, three items for leadership, two items for adaptability, two items for relationships, two items for task management, two items for production, two items for development of others, and two items to measure personal development. Job satisfaction was measured by using the 5-item questionnaire developed by Brayfield and Rothe (1951).The findings revealed that leadership style and leaders’ competencies were significantly related to the overall job satisfaction. Moreover, it is found that competencies like communication skills, solving problems, listening effectively, processing information, motivating successfully, delegating responsibilities, building personal relationships, focusing on working efficiently, taking action, and achieving results have a significant effect on leaders. 2011-06 Thesis https://etd.uum.edu.my/2810/ https://etd.uum.edu.my/2810/1/Venugopal_Navaretnam.pdf text eng public https://etd.uum.edu.my/2810/2/1.Venugopal_Navaretnam.pdf text eng public masters masters Universiti Utara Malaysia Abdul Aziz, Bulat (2005). Human rights and the police force. Journal of the Kuala Lumpur Royal Malaysia Police College. 4/2005, 7 – 14. Acryl Sani Hj Abdullah Sani. (2001). Tahap Komitmen Terhadap Organisasi: Satu Kajian Kes Di Kalangan Anggota-anggota Polis PangkatRendah, Kontingen Polis Kuala Lumpur. Thesis M.Sc. (Management), Universiti Utara Malaysia. AL-Hussami, M. (2008). 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The Influence of Leadership Styles/Behavior and Competencies Towards the Job Satisfaction of Employees in the Royal Malaysia Police

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