Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA
This study carried out in Ma'had Tahfiz Manhal, HPA, Sungai Petani which it aim to identify several aspects related to conflict management especially from aspect factors which influenced occurrence of conflict among students. Apart from that, study also done to identify conflict management styl...
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2011
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Online Access: | https://etd.uum.edu.my/2845/1/Shariffah_Nur_Bahijah_Syed_Mahmood.pdf https://etd.uum.edu.my/2845/2/1.Shariffah_Nur_Bahijah_Syed_Mahmood.pdf |
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Hussein, Muhammad Nasri |
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BF Psychology Shariffah Nur Bahijah, Syed Mahmood Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
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This study carried out in Ma'had Tahfiz Manhal, HPA, Sungai Petani which it aim to identify several aspects related to conflict management especially from aspect factors which influenced occurrence of conflict among students. Apart from that, study also done to identify conflict management style that practiced by school students that studied. Effective conflict management style among students is very important because inappropriate conflict management style for a conflict situation can be carried over into work practice to negatively impact work quality and productivity. Out of 120 questionnaires distributed, only 100 respondents returned the questionnaires. The data was analyzed using “Statistical Package for Social Science” (SPSS) version 16. Through descriptive analysis and T-test analysis, researcher find out all five factors that listed does not affect conflict management style. Based on information which found, this show students in Ma'ahad Tahfiz Manhal can handle every conflict which occurred without influenced by other factors. |
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Thesis |
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Master's degree |
author |
Shariffah Nur Bahijah, Syed Mahmood |
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Shariffah Nur Bahijah, Syed Mahmood |
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Shariffah Nur Bahijah, Syed Mahmood |
title |
Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
title_short |
Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
title_full |
Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
title_fullStr |
Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
title_full_unstemmed |
Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA |
title_sort |
gaya pengurusan konflik di kalangan pelajar sekolah ma'ahad tahfiz manhal hpa |
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Universiti Utara Malaysia |
granting_department |
College of Business (COB) |
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2011 |
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https://etd.uum.edu.my/2845/1/Shariffah_Nur_Bahijah_Syed_Mahmood.pdf https://etd.uum.edu.my/2845/2/1.Shariffah_Nur_Bahijah_Syed_Mahmood.pdf |
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my-uum-etd.28452016-04-24T00:57:24Z Gaya Pengurusan Konflik di Kalangan Pelajar Sekolah Ma'ahad Tahfiz Manhal HPA 2011 Shariffah Nur Bahijah, Syed Mahmood Hussein, Muhammad Nasri College of Business (COB) College of Business BF Psychology This study carried out in Ma'had Tahfiz Manhal, HPA, Sungai Petani which it aim to identify several aspects related to conflict management especially from aspect factors which influenced occurrence of conflict among students. Apart from that, study also done to identify conflict management style that practiced by school students that studied. Effective conflict management style among students is very important because inappropriate conflict management style for a conflict situation can be carried over into work practice to negatively impact work quality and productivity. Out of 120 questionnaires distributed, only 100 respondents returned the questionnaires. The data was analyzed using “Statistical Package for Social Science” (SPSS) version 16. Through descriptive analysis and T-test analysis, researcher find out all five factors that listed does not affect conflict management style. Based on information which found, this show students in Ma'ahad Tahfiz Manhal can handle every conflict which occurred without influenced by other factors. 2011 Thesis https://etd.uum.edu.my/2845/ https://etd.uum.edu.my/2845/1/Shariffah_Nur_Bahijah_Syed_Mahmood.pdf application/pdf eng validuser https://etd.uum.edu.my/2845/2/1.Shariffah_Nur_Bahijah_Syed_Mahmood.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ayoko, O. B., & Pekerti, A. A (2008). The mediating and moderating effects of conflict and communication openness on workplace trust. International Journal of Conflict Management, 19(4), 297–318. Azman Adnan. (2009). Konflik dalam organisasi. Retrieved April 9, 2011, from http://www.smkbp.com/index.php/laman-pengetua/137-konflik-dalam-organisasi. Boonsathorn, W. (2007). Understanding conflict management styles of Thais and Americans in multinational corporations in Thailand. International Journal of Conflict Management, 18(3), 196 – 221. Darling, J. R., & Walker, W. E. (2001). Effective conflict management; use of the behavioral style model. Leadership & Organization Development Journal, 22 (5), 230 – 242. Folberg & Taylor. (2000). A mediation: A comprehensive guide to resolving conflicts without litigation. San Fransisco: Jossey-Bass Publishing Company. Kolbo, D. & Putnam, L. (1992). The multiple faces of conflict in organization. Journal of Organizational Behavior, 13, 311-324. Knezevich, S. J. (2000). Administration of public education. Harper & Row Publisher. Nair, N. (2008). Towards understanding the role of emotions in conflict : a review and future directions. International Journal of Conflict Management, 19 (4), 359–381. Razali Mat Zin (2009). Kepimpinan dalam pengurusan. Kuala Lumpur: Utusan Publication & Distribution. Robiah Sidin (1998). Pemikiran dalam pendidikan. Shah Alam: Fajar Bakti Sdn. Bhd. Robbins, S. P. (2009). Organizational Behavior: Concepts, controversies and application. New York: Prentice-Hall Sabitha Marican. (2005). Hubungan manusia dalam organisasi. Kuala Lumpur: Utusan Publications & Distributors Sdn. Bhd. Steers, R. M. & Black, J. S. (1994). Organizational Behavior. New York: Harper Collins College Publishers. Thomas, K. W. & Kilmann, R. H. (2000). Thomas-Kilmann conflict mode instrument. New York: XICOM Tjosvold, D. (2006). Defining conflict and making choices about its management. Lighting the dark side of organizational life. International Journal of Conflict Management, 17 (2), 87– 95. Wan Izuddin (1999). Strategi membina pasukan berkesan. Kuala Lumpur: Nurin Enterprise. Whetten, D. A., & Cameron, K. S. (2003). Developing Management Skills. New York: Harper Collins. Xmeng. (2003). Konflik dalam sesuatu organisasi. Retrieved April 9, 2011, from http://www.mymasjid.net.my/koleksi-artikel/display/1489/konflik-dalam-sesuatu-organisasi/ Yusof Ismail (1991). Mengurus secara Islam. Kuala Lumpur: A. S. Nordeen Zainal Ariffin Ahmad. (2007). Pengurusan konflik di tempat kerja. Retrieved April 11, 2011, from http://web.usm.my/mentor/download/konflik Zulkefly Othman. (2008). Pengurusan Konflik dan Perundingan. Retrieved April 9, 2011, from http://konflikperundingan.wordpress.com |