Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia

Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia

Occupational stress is one of the workplace issues that is widely discussed and recognised. In the mean time, job satisfaction is considered as one of the possible effects of the stress suffered by the employees. This study has focused on the discovery of association between causes of occupa...

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Main Author: Wan Zetti Rafina, Wan Mohamad Zuki
Format: Thesis
Language:eng
eng
Published: 2011
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/2858/1/Wan_Zetti_Rafina.pdf
https://etd.uum.edu.my/2858/2/1.Wan_Zetti_Rafina.pdf
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id my-uum-etd.2858
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abd. Aziz, Fadzli Shah
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Wan Zetti Rafina, Wan Mohamad Zuki
Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
description Occupational stress is one of the workplace issues that is widely discussed and recognised. In the mean time, job satisfaction is considered as one of the possible effects of the stress suffered by the employees. This study has focused on the discovery of association between causes of occupational stress and overall job satisfaction, as well as the gender differences on overall job satisfaction among the managerial and professional officers in MOA. The caused examined are limited to workload, role conflict and physical work environment. This study employed a quantitative research design, whereby the data were collected through questionnaires. The questions in the questionnaire use USDAW Stress Questionnaires (for workload and physical work environment), NIOSH Generic Job Stress Questionnaire (for role conflict)and Minnesota Job Satisfaction Questionnaire (short form)(for job satisfaction). It is found that all the causes of occupational stress are correlated with overall job satisfaction, with only role conflict having a positive relationship. In contrast, no significance difference has been found between male and female officers in terms of overall job satisfaction. In short, the prevalence of association between causes of stress and job satisfaction existed, similar to the previous studies. However, the variance between gender and overall satisfaction in MOA is not significant inconsistent with majority of earlier studies. Further studies are highly recommended on the association between role between the findings of this study with the others.
format Thesis
qualification_name masters
qualification_level Master's degree
author Wan Zetti Rafina, Wan Mohamad Zuki
author_facet Wan Zetti Rafina, Wan Mohamad Zuki
author_sort Wan Zetti Rafina, Wan Mohamad Zuki
title Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
title_short Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
title_full Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
title_fullStr Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
title_full_unstemmed Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia
title_sort occupational stress and job satisfaction among employees: a case study in ministry of agriculture and agro-based industry malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2011
url https://etd.uum.edu.my/2858/1/Wan_Zetti_Rafina.pdf
https://etd.uum.edu.my/2858/2/1.Wan_Zetti_Rafina.pdf
_version_ 1776103611642675200
spelling my-uum-etd.28582023-01-05T02:58:36Z Occupational Stress and Job Satisfaction Among Employees: A Case Study in Ministry of Agriculture and Agro-Based Industry Malaysia 2011-06 Wan Zetti Rafina, Wan Mohamad Zuki Abd. Aziz, Fadzli Shah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment Occupational stress is one of the workplace issues that is widely discussed and recognised. In the mean time, job satisfaction is considered as one of the possible effects of the stress suffered by the employees. This study has focused on the discovery of association between causes of occupational stress and overall job satisfaction, as well as the gender differences on overall job satisfaction among the managerial and professional officers in MOA. The caused examined are limited to workload, role conflict and physical work environment. This study employed a quantitative research design, whereby the data were collected through questionnaires. The questions in the questionnaire use USDAW Stress Questionnaires (for workload and physical work environment), NIOSH Generic Job Stress Questionnaire (for role conflict)and Minnesota Job Satisfaction Questionnaire (short form)(for job satisfaction). It is found that all the causes of occupational stress are correlated with overall job satisfaction, with only role conflict having a positive relationship. In contrast, no significance difference has been found between male and female officers in terms of overall job satisfaction. In short, the prevalence of association between causes of stress and job satisfaction existed, similar to the previous studies. However, the variance between gender and overall satisfaction in MOA is not significant inconsistent with majority of earlier studies. Further studies are highly recommended on the association between role between the findings of this study with the others. 2011-06 Thesis https://etd.uum.edu.my/2858/ https://etd.uum.edu.my/2858/1/Wan_Zetti_Rafina.pdf text eng public https://etd.uum.edu.my/2858/2/1.Wan_Zetti_Rafina.pdf text eng public masters masters Universiti Utara Malaysia Abd. Aziz, Y.(2003) Gelagat Organisasi: Theori, Isu dan Aplikasi, Petaling Jaya, Selangor: Prentice Hall Abdullah, S.A., Norma, M. And Abdul Kuddus, A. (2003) The Malaysia Bureaucracy: Four Decades of Developement. Petaling Jaya, Selangor: Prentice Hall. Aizzat, M.N., Ramayah, T. & Kumaresan, S. (2003) The Impact of Organization Variables on Job Stress among Managers in Electronic Firms in Malaysia. The proceedings of the International Conference of “Asia Pacific Business Environment: Innovative Responses to Regional Events” held in Kuala Lumpur on 21st to 22nd January. Aizzat, M.N., Ramayah, T. & Kumaresan, S. (2005). 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