Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia

This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to...

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Main Author:	Fauzan, Radhy
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	BF Psychology
Online Access:	https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
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id	my-uum-etd.2864
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Chauhan, Ajay
topic	BF Psychology
spellingShingle	BF Psychology Fauzan, Radhy Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
description	This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Fauzan, Radhy
author_facet	Fauzan, Radhy
author_sort	Fauzan, Radhy
title	Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_short	Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full	Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_fullStr	Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full_unstemmed	Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_sort	emotional intelligence as a factor influencing sales persons performance in indonesia
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
_version_	1747827447737352192
spelling	my-uum-etd.28642016-04-18T07:23:45Z Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia 2011 Fauzan, Radhy Chauhan, Ajay College of Business (COB) College of Business BF Psychology This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed. 2011 Thesis https://etd.uum.edu.my/2864/ https://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf application/pdf eng validuser https://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf application/pdf eng public masters masters Universiti Utara Malaysia Abraham, A. (2007). The need for the integration of emotional intelligence skills in business education. Business Renaissance Quarterly, 1(3), 65-80. Akerjordet, K., & Severinsson, E. (2007). Emotional intelligence: A review of the literature with specific focus on empirical and epistemological perspectives [Electronic version]. Journal of Clinical Nursing, 16(8), 1405-1416. Ashforth, B.E., & Humphrey, R.H. (1995). Emotion in the workplace: A reappraisal [Electronic version]. Human Relations, 48, 97-124. Ashkanasy, N., & Dasborough, M. (2003). 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Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia

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