Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank
The purpose of this study was to examine the expenditure pattern of the Islamic credit card. The objective of this study was to investigate the level of satisfaction of the Islamic credit card usage patterns, the different levels of customer satisfaction using the Islamic card based on demographic f...
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | أطروحة |
| اللغة: | eng eng |
| منشور في: |
2011
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://etd.uum.edu.my/2872/1/Mohd_Diah_Md_Saleh.pdf https://etd.uum.edu.my/2872/2/1.Mohd_Diah_Md_Saleh.pdf |
| الوسوم: |
إضافة وسم
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| id |
my-uum-etd.2872 |
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| record_format |
uketd_dc |
| institution |
Universiti Utara Malaysia |
| collection |
UUM ETD |
| language |
eng eng |
| advisor |
Abu Bakar, Azizi |
| topic |
HG Finance |
| spellingShingle |
HG Finance Mohd Diah, Md Saleh Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| description |
The purpose of this study was to examine the expenditure pattern of the Islamic credit card. The objective of this study was to investigate the level of satisfaction of the Islamic credit card usage patterns, the different levels of customer satisfaction using the Islamic card based on demographic factors and study the factors of service quality dimensions of Islamic credit cards with customer satisfaction. The survey method was used to collect primary data. Some sample clients from private and government staff in UUM, Bukit Kayu Hitam, Unimap, Kangar and Kuala Perlis. Data were collected through questionnaires and analyzed using the Statistical Package for Social Sciences (SPSS). The results of this study showed a positive correlation between spending patterns of customer satisfaction. In conclusion, the research objective is to analyze the behavior and spending patterns of Islamic credit card are achieved. |
| format |
Thesis |
| qualification_name |
masters |
| qualification_level |
Master's degree |
| author |
Mohd Diah, Md Saleh |
| author_facet |
Mohd Diah, Md Saleh |
| author_sort |
Mohd Diah, Md Saleh |
| title |
Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| title_short |
Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| title_full |
Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| title_fullStr |
Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| title_full_unstemmed |
Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank |
| title_sort |
corak perbelanjaan kad kredit islam oleh pelanggan bank |
| granting_institution |
Universiti Utara Malaysia |
| granting_department |
College of Business (COB) |
| publishDate |
2011 |
| url |
https://etd.uum.edu.my/2872/1/Mohd_Diah_Md_Saleh.pdf https://etd.uum.edu.my/2872/2/1.Mohd_Diah_Md_Saleh.pdf |
| _version_ |
1747827449745375232 |
| spelling |
my-uum-etd.28722022-06-15T01:00:30Z Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank 2011-06 Mohd Diah, Md Saleh Abu Bakar, Azizi College of Business (COB) College of Business HG Finance The purpose of this study was to examine the expenditure pattern of the Islamic credit card. The objective of this study was to investigate the level of satisfaction of the Islamic credit card usage patterns, the different levels of customer satisfaction using the Islamic card based on demographic factors and study the factors of service quality dimensions of Islamic credit cards with customer satisfaction. The survey method was used to collect primary data. Some sample clients from private and government staff in UUM, Bukit Kayu Hitam, Unimap, Kangar and Kuala Perlis. Data were collected through questionnaires and analyzed using the Statistical Package for Social Sciences (SPSS). The results of this study showed a positive correlation between spending patterns of customer satisfaction. In conclusion, the research objective is to analyze the behavior and spending patterns of Islamic credit card are achieved. 2011-06 Thesis https://etd.uum.edu.my/2872/ https://etd.uum.edu.my/2872/1/Mohd_Diah_Md_Saleh.pdf text eng public https://etd.uum.edu.my/2872/2/1.Mohd_Diah_Md_Saleh.pdf text eng public masters masters Universiti Utara Malaysia Ab.Mumin Ab. Ghani(1999), Sistem Kewangan Islam dan Pelaksanaannya di Malaysia. Kuala Lumpur: Jabatan Kemajuan Islam Malaysia(JAKIM) h. 421. Adil Manzoor Bakhashi(2006), Developing a financial model for Islamic credit card for the UK, UK: University of Salford Alhassan G. Abdul-Muhmin(2007), Credit card ownership and usage behaviour in Saudi arabia:The impact of demographics and attitudes toward debt. Journal of Financeial Services Marketing. Vol.12, 3 219-234 An Islamic Plastic Card In (Business & Finance), Retrieved March 2006 from Islami online:www.islamonline.net/iol-english/dowalia/money-30jun2000/money2.asp. Data di aksess: 21 Februari, 2011 Bank Negara Malaysia(2003), Perbankan Islam: apakah Perbankan Islam. Kuala Lumpur: Persatuan bank Dalam Malaysia. Choi and Chu(2000), “Levels of satisfaction among Asian and Western travelers”. International Journal of Quality & Reliability Management. Fadillah Mansor(2003),”The Practices of Shariah Principles in Instrument of Islamic Financial System: an Overview” dalam prosiding Seminar Kewangan Islam, Kuala Lumpur: Jabatan Syariah dan Pengurusan, Universiti Malaya, hh. 51-58 _____________(2004). Produk kad Kredit Islam dan Aplikasinya di bank Islam Malaysia Berhad(BIMB):Akademi Pengajian Islam Universiti Malaya(APIUM) Hassan Ibrahim Zayyat Mustafa Ahmad (1986), al-Mu’jam al-Nasith. Istanbul: Dar al-Da’wah, h. 128 Ibnu Hashim(2010), Golongan Muda Muflis Kerana Kad Kredit http://www.ibnuhasyim.com/2010/07/golongan-muda-muflis-kerana-kad-kredit.html. Data Akses 8 Februari, 2011 Idris Musa(2008), Islam dan Kad Kredit., http://wansalmah.blogspot.com. Data akses: 8 Februari,2011 __________(2008), Kad Diizin Tanpa Riba. Harian Metro.18 Julai, 2008 Jamaiyah Mohamed Nor (2003), “Kad kredit Islam: Satu Pengenalan” dalam Prosiding Seminar Kewangan Islam. Kuala Lumput: Jabatan Syariah dan Pengurusan, Universiti Malaya. h. 154-158 James F. Devlin(2006), An analysis of main and subsidiary credit card holding and spending Kad Kredit Dan Budaya Hutang Bentuk Baru(2001), Dewan Masyarakat Dis,2001. M.s 19-20 Kamus Dewan Edisi Keempat (2007), Lokman Ismail(2007), Beban kad Kredit Jejaskan Kesejahteraan Rakyat. Akses data: 8 Februari, 2011 ____________(2007), Beban kad Krerdit Perangkap Krisis Akidah. http://urusduiturusutang.blogspot.com/comments?id=7 Akses data: 8 Februari, 2011 Lokman Mohd Hashim( 2009), Ramai Bukan Islam Manfaat Kad Kredit Berlandas Syariah www.mutiaraislam.wordpres.com Akses data 8/2/2011 Mohd Aziz Ngah & Alzahrin Alias(2010), Kad Kredit antara Punca Hutang Besar. Berita Minggu. Mohammad Fadil Anuar(2009), Konsep Penggunaan Kad Kredit Dalam Islam. http://xsmmkspbg8990.blogspot.com/2009/07/konsep-penggunaan-kad-kredit-dalam.html Akses data 8 /2/ 2011 Mohd Sofee Razak(2007), Perlaksanaan kad Kredit Islam di Malaysia. http://mohamadsofee.blogspot.com Mohd Yusof Hj. Nasir (2002), “Teks Ucapan Pelancaran Kad bank Islam” di Majlis Pelancaran Kad Bank Islam, di Institut Kefahaman Islam Malaysia (IKIM) pada 23 Julai, 2002, h.2 Muhammad Kamal Azhari (1993), Bank Islam Teori dan Praktik. Kuala Lumpur: Dewan Pustaka Fajar, h.145. Norudin Mansor & Azman Che Mat(2009), Islamic Credit Card: Are Demographic factors a good Indicator? Universiti Teknologi Mara (UiTM) Dungun, Trengganu. Nuradli Ridzwan Shah Mohd Dali & Hanifah Abdul Hamid(2008), Factor Influencing The Islamic Credit Cards Holders Satisfaction. Kuala Lumpur: Universiti Sains Islam Malaysia _________________ (2007), A study On Islamic Credit Cards Holders. Kuala Lumpur. Universiti Sains Islam Malaysia. Razli Ramli (2006), Kad Kredit Berlandaskan Syariah, Institut Perbankan dan Kewangan Islam Malaysia: Jabatan Penasihat dan Perundingan Perniagaan. Sakinah Johari(2007), Penggunaan Kad Kredit: Kebaikan dan Keburukan Shanmugapryia Mohan(2010), Penggunaan Kad Kredit Lebih Merugikan Pemiliknya. Siti Haniza Abdul Rahman & Norshamsiah Nor Baharin(2002), Alternatif Baru Kad Kredit: Majalah Massa, 23-29 November,h.h.28 Syahidawati Haji Shahwan, Nuradli Ridzwan Shah Mohd Dali & Supiah Salleh(2008), Factors Determining the Ownership of Islamic Credit Card in Malaysia: An Analytical Study.Kuala Lumpur: Universiti Sains Islam Malaysia. Syahidawati Haji Shahwan & Nuradli Ridzwan Shah Mohd Dali(2010), Islamic credit Card Industry In Malaysia: Customers’ Perceptions and Awareness. Universiti Sains Islam Malaysia. Razli Ramli(2006), Kad kredit Berlandaskan Syariah, Institut Perbankan dan Kewangan Islam Malaysia:Jabatan Penasihat dan Perundingan Perniagaan. Saifufudin(2008), Penggunaan kaedah fiqh dalam produk kad kredit AmBank al-Taslif Visa, Daripada http://ustazsaifudin.wakaf.org/v1/2008/10/09/kaedah-fiqh-dalam-kad-kredit/ Salahudin Harith(2010), Kad Kredit Bank Islam http://solaharith.blogspot.com/2010/05/kad-kredit-bank-islam.html Wan Jemizan W.Deraman(2010,) Etika Mengguna Kad Kredit http://bajet2u.com/?tag=etika Data di akses: 8 Februari, 2011 Zaharuddin Abd Rahman(2006), Kad Kredit Dari Perspektif Islam. Daripada http://muslimkaya.blogspot.com ____________________ (2006), Riba Kontemporari Dalam Penggunaan Kad Kredit. Daripada http://addakwah.wordpress.com Zul Yusoff(2006), Fatwa Menggunakan Kad Kredit Islam Daripada http://www.islamonline.net http://www.scribd.com/doc/5565439/PENGGUNAAN -KAD-KREDIT http://bankislam.com http://maybank.com http://ambank.com.my |