The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia

Previous studies have documented the impact of HRM practices on employees’ job satisfaction. Also, it has been found that HRM practices play a significant role in predicting employees’ job satisfaction. However, it is argued in this thesis that very limited number of studies have been conducted on t...

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Main Author:	Alfaqih, Abdulrahman Ali
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/2876/1/ALFAQIH%2C_ABDULRAHMAN_ALI.pdf https://etd.uum.edu.my/2876/2/1.ALFAQIH%2C_ABDULRAHMAN_ALI.pdf
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id	my-uum-etd.2876
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Bohari, Abdul Manaf
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Alfaqih, Abdulrahman Ali The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
description	Previous studies have documented the impact of HRM practices on employees’ job satisfaction. Also, it has been found that HRM practices play a significant role in predicting employees’ job satisfaction. However, it is argued in this thesis that very limited number of studies have been conducted on the relationship between HR practices and employee job satisfaction in the perspective of developing countries in general, so this study aimed at investigating whether HRM practice have a positive impact on employees’ job satisfaction in one of telecommunication company called Zain located in Saudi Arabia. To this end, 97 respondents working in Zain telecommunication company located in Saudi Arabia were selected to participate in the study. Job satisfaction was measured by the 15-item developed by wright and cropanzana (1998). HRM practices was measured by the 26-items This instrument have 7 items to measure staffing, 7 items to measure training & development, 7 items to measure performance appraisal and 5 items to measure the compensation. The instruments for HRM practices was measured by using the 5-item questionnaire developed by (Singh, 2004 & Qureshi M Tahir, 2006). The findings revealed that HRM practices was statistically and significantly related to overall job satisfaction. training & development was found to be the best predictor of job satisfaction. The limitations of this study and the recommendations for future research are also discussed.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Alfaqih, Abdulrahman Ali
author_facet	Alfaqih, Abdulrahman Ali
author_sort	Alfaqih, Abdulrahman Ali
title	The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
title_short	The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
title_full	The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
title_fullStr	The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
title_full_unstemmed	The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia
title_sort	relationship between human resource management practices and job satisfaction: a case of telecommunication firm in saudi arabia
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2876/1/ALFAQIH%2C_ABDULRAHMAN_ALI.pdf https://etd.uum.edu.my/2876/2/1.ALFAQIH%2C_ABDULRAHMAN_ALI.pdf
_version_	1747827450502447104
spelling	my-uum-etd.28762022-04-11T06:48:28Z The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia 2011 Alfaqih, Abdulrahman Ali Bohari, Abdul Manaf College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment Previous studies have documented the impact of HRM practices on employees’ job satisfaction. Also, it has been found that HRM practices play a significant role in predicting employees’ job satisfaction. However, it is argued in this thesis that very limited number of studies have been conducted on the relationship between HR practices and employee job satisfaction in the perspective of developing countries in general, so this study aimed at investigating whether HRM practice have a positive impact on employees’ job satisfaction in one of telecommunication company called Zain located in Saudi Arabia. To this end, 97 respondents working in Zain telecommunication company located in Saudi Arabia were selected to participate in the study. Job satisfaction was measured by the 15-item developed by wright and cropanzana (1998). HRM practices was measured by the 26-items This instrument have 7 items to measure staffing, 7 items to measure training & development, 7 items to measure performance appraisal and 5 items to measure the compensation. The instruments for HRM practices was measured by using the 5-item questionnaire developed by (Singh, 2004 & Qureshi M Tahir, 2006). The findings revealed that HRM practices was statistically and significantly related to overall job satisfaction. training & development was found to be the best predictor of job satisfaction. The limitations of this study and the recommendations for future research are also discussed. 2011 Thesis https://etd.uum.edu.my/2876/ https://etd.uum.edu.my/2876/1/ALFAQIH%2C_ABDULRAHMAN_ALI.pdf text eng public https://etd.uum.edu.my/2876/2/1.ALFAQIH%2C_ABDULRAHMAN_ALI.pdf text eng public masters masters Universiti Utara Malaysia Acton, T. and Golden, W. (2003), “Training the knowledge worker: a descriptive study of training practices in Irish software companies”, Journal of European Industrial Training, Vol. 27 Nos 2-4, pp. 137-46. Addison, J.T., Siebert, S.W., Wagner, J. and Wei, X. (2000), “Worker participation and firm performance: evidence from Germany and Britain”, British Journal of Industrial Relations, Vol. 38 No. 1, pp. 7-48. Agarwala , T., 2008. The relationship between workplace training and organizational commitment in manufacturing firms: Evidence from India. 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The Relationship Between Human Resource Management Practices and Job Satisfaction: A Case of Telecommunication Firm in Saudi Arabia

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