Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)

This study focuses on a major issue in the field of organizational change, which is resistance. The aim of the study is to investigate the correlation of self-esteem and demographic factor i.e. age, gender, educational qualification and length of work experience as contributing factors affecting res...

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Main Author:	Nik Hziman, Nik Mat
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/2892/1/Nik_Hziman_Nik_Mat.pdf https://etd.uum.edu.my/2892/2/1.Nik_Hziman_Nik_Mat.pdf
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id	my-uum-etd.2892
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mohd Yunos, Jasmani
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Nik Hziman, Nik Mat Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
description	This study focuses on a major issue in the field of organizational change, which is resistance. The aim of the study is to investigate the correlation of self-esteem and demographic factor i.e. age, gender, educational qualification and length of work experience as contributing factors affecting resistance to change. This analysis has impact to the direction and strength of the resistance factor. Two hundred and forty four (240) questionnaires were distributed to the respective office i.e. Management Services Division, Finance Division, Student Affairs Division and Student development Division and 116 respondents collected among IIUM administrative staff to measure the levels of self-esteem and demographic factors comparatively with resistance to organizational change using statistical techniques such as ANOVAs, Chi-squares, factor analysis and regression. Results of the study showed that there was a positive correlation between self-esteem and resistance, and on the part of demographic factors only high academic qualification showed a positive correlation while the rest of the factors did not show any correlation. These result will be able to help IIUM specifically and organizations at large on how to manage and handle “resistance to change”.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Nik Hziman, Nik Mat
author_facet	Nik Hziman, Nik Mat
author_sort	Nik Hziman, Nik Mat
title	Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
title_short	Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
title_full	Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
title_fullStr	Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
title_full_unstemmed	Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)
title_sort	demographic factor, self-esteem and resistance to change: a study on resistance to change among administrative staff in the international islamic university malaysia (iium)
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2011
url	https://etd.uum.edu.my/2892/1/Nik_Hziman_Nik_Mat.pdf https://etd.uum.edu.my/2892/2/1.Nik_Hziman_Nik_Mat.pdf
_version_	1747827454508007424
spelling	my-uum-etd.28922016-04-19T03:43:04Z Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM) 2011 Nik Hziman, Nik Mat Mohd Yunos, Jasmani Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management This study focuses on a major issue in the field of organizational change, which is resistance. The aim of the study is to investigate the correlation of self-esteem and demographic factor i.e. age, gender, educational qualification and length of work experience as contributing factors affecting resistance to change. This analysis has impact to the direction and strength of the resistance factor. Two hundred and forty four (240) questionnaires were distributed to the respective office i.e. Management Services Division, Finance Division, Student Affairs Division and Student development Division and 116 respondents collected among IIUM administrative staff to measure the levels of self-esteem and demographic factors comparatively with resistance to organizational change using statistical techniques such as ANOVAs, Chi-squares, factor analysis and regression. Results of the study showed that there was a positive correlation between self-esteem and resistance, and on the part of demographic factors only high academic qualification showed a positive correlation while the rest of the factors did not show any correlation. These result will be able to help IIUM specifically and organizations at large on how to manage and handle “resistance to change”. 2011 Thesis https://etd.uum.edu.my/2892/ https://etd.uum.edu.my/2892/1/Nik_Hziman_Nik_Mat.pdf application/pdf eng validuser https://etd.uum.edu.my/2892/2/1.Nik_Hziman_Nik_Mat.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ackennan, P. L. & Rolfhus, E. L. (1999). The locus of adult intelligence, knowledge, abilities and non-ability traits. Psychology and Aging. 14, 3 14-330. Ashford, S. J. (1988). Individual strategies for coping with stress during organizational transitions. Journal of Applied Behavioral Science, 24, 19-36. Babbie, E. (1990). Survey research methods. California: Wadsworth Publishing Company Barnett, R. C., & Brennan, R. T. (1997). Change in job conditions, change in psychological distress, and gender: a longitudinal study of dual-earner couples. Journal of Organizational Behavior. V. 18,253-274. Benton, D. (1998). 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Demographic Factor, Self-Esteem and Resistance to Change: A study on Resistance to Change Among Administrative Staff in the International Islamic University Malaysia (IIUM)

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