The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment

Turnover intention is a continuous issue which has effected organizations until today. Many organizations have tried to understand the factors that could contribute to turnover intention among employees. Although many research have been conducted to study the turnover intention based on variables su...

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Main Author:	Ahmad Hafizuddin, Shamsul Bahri
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/3088/1/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf https://etd.uum.edu.my/3088/3/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf
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id	my-uum-etd.3088
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sri Ramalu, Subramaniam
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Ahmad Hafizuddin, Shamsul Bahri The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
description	Turnover intention is a continuous issue which has effected organizations until today. Many organizations have tried to understand the factors that could contribute to turnover intention among employees. Although many research have been conducted to study the turnover intention based on variables such as job satisfaction and organizational commitment, the research conducted may not be relevant due to lapse of time.Contemporary studies need to be conducted in order to understand the perception of the new generation of employees particularly among generation Y. New studies need to be conducted in order to understand the new way of thinking among employees especially the new generation and what are the dominant factors that could effect the turnover intention among these employees. Based on previous research,this study is conducted among generation Y employees,majority of employees today (year 2012) consist of generation Y which is age from 19 to 35.This study also trying to understand the mediation effect of organizational commitment on the relationship between job satisfaction and turnover intention among these generation so that the study could give more inputs in terms of how organizational commitment could be important in terms of the effect on turnover intention. Data was analyzed using "Statistical Package for Social Science" (SPSS) version 15 and a total of 242 respondents was selected using random sampling technique in order to understand the relationship between job satisfaction and turnover intention and how organizational commitment mediates the relationship between the two variables. Both descriptive and the inferential analysis employed in this study.The results of the analysis found the relationship of job satisfaction and turnover intention generally support the hypothesis as well as the mediation effect of organizational commitment on the relationship of these two variables. There are also additional findings whereby work itself is the dominant factor in job satisfaction compared to the other job satisfaction dimension namely pay, promotion and supervision. Some suggestions has been recommended for practitioners and future research to be more complete and comprehensive
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Ahmad Hafizuddin, Shamsul Bahri
author_facet	Ahmad Hafizuddin, Shamsul Bahri
author_sort	Ahmad Hafizuddin, Shamsul Bahri
title	The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
title_short	The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
title_full	The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
title_fullStr	The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
title_full_unstemmed	The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment
title_sort	relationship between job satisfaction and turnover intention among generation y: the mediation effect of organizational commitment
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2012
url	https://etd.uum.edu.my/3088/1/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf https://etd.uum.edu.my/3088/3/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf
_version_	1747827496143814656
spelling	my-uum-etd.30882022-04-10T05:59:13Z The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment 2012-08 Ahmad Hafizuddin, Shamsul Bahri Sri Ramalu, Subramaniam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment Turnover intention is a continuous issue which has effected organizations until today. Many organizations have tried to understand the factors that could contribute to turnover intention among employees. Although many research have been conducted to study the turnover intention based on variables such as job satisfaction and organizational commitment, the research conducted may not be relevant due to lapse of time.Contemporary studies need to be conducted in order to understand the perception of the new generation of employees particularly among generation Y. New studies need to be conducted in order to understand the new way of thinking among employees especially the new generation and what are the dominant factors that could effect the turnover intention among these employees. Based on previous research,this study is conducted among generation Y employees,majority of employees today (year 2012) consist of generation Y which is age from 19 to 35.This study also trying to understand the mediation effect of organizational commitment on the relationship between job satisfaction and turnover intention among these generation so that the study could give more inputs in terms of how organizational commitment could be important in terms of the effect on turnover intention. Data was analyzed using "Statistical Package for Social Science" (SPSS) version 15 and a total of 242 respondents was selected using random sampling technique in order to understand the relationship between job satisfaction and turnover intention and how organizational commitment mediates the relationship between the two variables. Both descriptive and the inferential analysis employed in this study.The results of the analysis found the relationship of job satisfaction and turnover intention generally support the hypothesis as well as the mediation effect of organizational commitment on the relationship of these two variables. There are also additional findings whereby work itself is the dominant factor in job satisfaction compared to the other job satisfaction dimension namely pay, promotion and supervision. Some suggestions has been recommended for practitioners and future research to be more complete and comprehensive 2012-08 Thesis https://etd.uum.edu.my/3088/ https://etd.uum.edu.my/3088/1/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf text eng public https://etd.uum.edu.my/3088/3/AHMAD_HAFIZUDDIN_SHAMSUL_BAHRI.pdf text eng public masters masters Universiti Utara Malaysia Ajzen,I.and Fishbein,M.(1980).Understanding Attitudes and Predicting Social Behaviour. Englewood Cliffs, NJ: Prentice-Hall. Artz B. (2010). Fringe benefits and job satisfaction. International journal of manpower, 31(6), 626-644. Aydogdu S.,Asikgil B.(2011).An Empirical study of the relationship among job satisfaction, organizational commitment and turnover intention .International review of management and marketing, 1(3), 43-53. Bartels J.(2006). Organizational Identification And Communication: Employees' Evaluations Of Internal Communication And Its Effect On Identification At Different Organizational Levels. 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The Relationship Between Job Satisfaction and Turnover Intention Among Generation Y: The Mediation Effect of Organizational Commitment

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