Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)

The main problem of unemployment in Malaysia was not because of troubled economy but employers require people who not only have knowledge but who possess the soft skills as well as able to communicate effectively, analyze and solve problems efficiently. For those employees who do not practice soft s...

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Main Author:	Haryati, Husin
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	HD4801-8943 Labor Work Working Class BF Psychology
Online Access:	https://etd.uum.edu.my/3159/1/HARYATI_HUSIN.pdf https://etd.uum.edu.my/3159/3/HARYATI_HUSIN.pdf
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id	my-uum-etd.3159
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ahmad Arshad, Darwina
topic	HD4801-8943 Labor Work Working Class BF Psychology
spellingShingle	HD4801-8943 Labor Work Working Class BF Psychology Haryati, Husin Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
description	The main problem of unemployment in Malaysia was not because of troubled economy but employers require people who not only have knowledge but who possess the soft skills as well as able to communicate effectively, analyze and solve problems efficiently. For those employees who do not practice soft skills, it will affect their performance to expand their career development. Failure to demonstrate the types of soft skills required for job performance will negatively affect the reputation of the company. Thus, this study attempted to determine soft skills practices among employees of Cosmopoint International College of Technology (CICT). Soft skills refer to people skills that are defined as interpersonal skills and traits that are required to success in the workplace. Interpersonal skills consist of communication, leadership, teamwork and problem solving skills. The studied were limited to soft skills expected, factors that contribute to practice of soft skills, impact of practicing soft skills towards achieving job satisfaction ,and types of training provided by the employers to improve the use of soft skills among employees. Hundred (100) questionnaires were personally distributed to employees of Cosmopoint International College of Technology using a simple random sampling.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Haryati, Husin
author_facet	Haryati, Husin
author_sort	Haryati, Husin
title	Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
title_short	Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
title_full	Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
title_fullStr	Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
title_full_unstemmed	Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)
title_sort	soft skills practices among employees of cosmopoint international college of technology (cict)
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2012
url	https://etd.uum.edu.my/3159/1/HARYATI_HUSIN.pdf https://etd.uum.edu.my/3159/3/HARYATI_HUSIN.pdf
_version_	1747827511302029312
spelling	my-uum-etd.31592016-04-19T06:59:04Z Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT) 2012-01-26 Haryati, Husin Ahmad Arshad, Darwina College of Business (COB) College of Business HD4801-8943 Labor. Work. Working Class BF Psychology The main problem of unemployment in Malaysia was not because of troubled economy but employers require people who not only have knowledge but who possess the soft skills as well as able to communicate effectively, analyze and solve problems efficiently. For those employees who do not practice soft skills, it will affect their performance to expand their career development. Failure to demonstrate the types of soft skills required for job performance will negatively affect the reputation of the company. Thus, this study attempted to determine soft skills practices among employees of Cosmopoint International College of Technology (CICT). Soft skills refer to people skills that are defined as interpersonal skills and traits that are required to success in the workplace. Interpersonal skills consist of communication, leadership, teamwork and problem solving skills. The studied were limited to soft skills expected, factors that contribute to practice of soft skills, impact of practicing soft skills towards achieving job satisfaction ,and types of training provided by the employers to improve the use of soft skills among employees. Hundred (100) questionnaires were personally distributed to employees of Cosmopoint International College of Technology using a simple random sampling. 2012-01 Thesis https://etd.uum.edu.my/3159/ https://etd.uum.edu.my/3159/1/HARYATI_HUSIN.pdf text eng validuser https://etd.uum.edu.my/3159/3/HARYATI_HUSIN.pdf text eng public masters masters Universiti Utara Malaysia Abdul Razak Ahmad. (2005). 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The Colorado Springs Business Journal, p.1. L. Fallowfield and V. Jenkins, (1999). Effective Communication Skills are the Key to Good Cancer Care, Vol.35, No.11, pp.1592-1597. Lewis,Carol. (2006,January 12). Softskill: What are they? By definition it’s a tough question. Retrieved on July 20, 2011, from http://www.timesonline.co.uk.Com Mark A. Griffin, Malcom G. Patterson Michael A.Nest (2001). Job Satisfaction and Teamwork: The Role of Supervisor Support, Journal of Organizational Behavior, Vol.22, No.5. pp. 537-550. Maureen Guirdham. (1990).Interpersonal Skill of Leadership (2nd edition). Prentice Hall UK. Pisani, Mario. (2006,November 6). Financial Times, P.4. Retrieved on August 14,2011,from http://www.proquest.umi.com Rathjen, Peter. (2006).Education More than Just a Piece of Paper.Retrieved on August 14,2011, from http://www.jmecc.com.my Robbins, Stephen and Timothy Judge. Organizational Behavior. 13th ed. Prentice Hall Upper Saddle River, New Jersey. 2009 Sherby, Richard. (2003,September 17). The Importance of ‘Soft Skills’. Retrieved on July 21,20011, from http://www.microsoft.com/virtualearth. Smith, Greg. (2011). Improve Employee Job Satisfaction and Retain Your Best People. Retrieved on November 20, 2011, from http://www.highperformance.com Stowell,C. (2005, August 2). Why Is Teamwork Training Important? Retrieved on November 21, 2011, from http://ezinearticles.com Suzanne C.De Janasz, Karen O. Dawd, Beth Z. Scheneider. (2009). Interpersonal Skills in Organization (3rdEdition). McGraw Hill Irwin. TrainSmart (2007). Employee Soft Skills Training and Development.Retrieved on September 10, 2011, from http://www.atstrain.com/solutions/soft-skills-training W. David Rees, (1991). The Skills of Management (3rd Edition), Published by Routledge New Fetter Lane, London.

Soft Skills Practices Among Employees of Cosmopoint International College of Technology (CICT)

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