Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad

Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad

The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Siti Hassanah, Hassan
التنسيق: أطروحة
اللغة:eng
eng
منشور في: 2011
الموضوعات:
HF5549-5549.5 Personnel Management
Employment
الوصول للمادة أونلاين:https://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf
https://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf
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id my-uum-etd.3168
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohd Yunus, Jasmani
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Siti Hassanah, Hassan
Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
description The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and job performance; (iii) relationship between family conflict and job performance. The data for this study were collected from staffs of System Operation Department at TNB only which consist of 105 employees include 30 female and 75 male, 85 executives and 20 non-executives but only 89 participate and gave the feedback. The majority of the employees are come from technical background include executives and non executives. The tests conducted were Multiple Regression and Pearson’s Correlation was carried out in answering the objectives of the research. The Pearson’s Correlation showed that only workload and family conflict have a relationship with job performance. However, multiple regression tests showed that overall job stressor give a significant impact to the job performance.
format Thesis
qualification_name masters
qualification_level Master's degree
author Siti Hassanah, Hassan
author_facet Siti Hassanah, Hassan
author_sort Siti Hassanah, Hassan
title Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_short Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_full Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_fullStr Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_full_unstemmed Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_sort work stress and job performance of employees in system operation department at tenaga nasional berhad
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2011
url https://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf
https://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf
_version_ 1747827513062588416
spelling my-uum-etd.31682016-04-24T01:13:29Z Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad 2011-12 Siti Hassanah, Hassan Mohd Yunus, Jasmani College of Business (COB) College of Business (COB) HF5549-5549.5 Personnel Management. Employment The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and job performance; (iii) relationship between family conflict and job performance. The data for this study were collected from staffs of System Operation Department at TNB only which consist of 105 employees include 30 female and 75 male, 85 executives and 20 non-executives but only 89 participate and gave the feedback. The majority of the employees are come from technical background include executives and non executives. The tests conducted were Multiple Regression and Pearson’s Correlation was carried out in answering the objectives of the research. The Pearson’s Correlation showed that only workload and family conflict have a relationship with job performance. However, multiple regression tests showed that overall job stressor give a significant impact to the job performance. 2011-12 Thesis https://etd.uum.edu.my/3168/ https://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf application/pdf eng validuser https://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ahuja,M.K., Chudoba,K.M., Kacmar,C.J., McKnight,D.H., and George,J.F.(2007),"IT road warriors: Balancing work--family conflict,job autonomy, and work overload to mitigate turnover intentions",MIS Quarterly, Vol.31,pp.1-17. Baba,V.V., Jamal,M., & Tourigny,L. 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