Satisfaction of UUM E-Mail Service Among Academician

The absence of the necessary infrastructure forms a barrier to institutions providing ICT enabled information sharing. This study focuses on UUM academics satisfaction of UUM email service. The questionnaire was adopted from Doll & Torkzadah (1988) and Seddon & Kiew (1996). The data collecti...

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Main Author:	Chaib, M. Ala M. Ggasan
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/3294/1/M._ALA_M._GGASAN_CHAIB.pdf https://etd.uum.edu.my/3294/4/M._ALA_M._GGASAN_CHAIB.pdf
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id	my-uum-etd.3294
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Wan Ishak, Wan Hussain Ahmad, Jasni
topic	T58.5-58.64 Information technology
spellingShingle	T58.5-58.64 Information technology Chaib, M. Ala M. Ggasan Satisfaction of UUM E-Mail Service Among Academician
description	The absence of the necessary infrastructure forms a barrier to institutions providing ICT enabled information sharing. This study focuses on UUM academics satisfaction of UUM email service. The questionnaire was adopted from Doll & Torkzadah (1988) and Seddon & Kiew (1996). The data collection has been done through direct interview and email. The aim of this study is to access the degree of satisfaction email service among academics in UUM. Specifically, the objective of this study are develop a theoretical framework of UUM email service satisfaction among academics in UUM and evaluate the academics' satisfaction towards the UUM email service.The results have been analyzed using SPSS. Overall, UUM email service satisfies UUM academician where the score is more than the average.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Chaib, M. Ala M. Ggasan
author_facet	Chaib, M. Ala M. Ggasan
author_sort	Chaib, M. Ala M. Ggasan
title	Satisfaction of UUM E-Mail Service Among Academician
title_short	Satisfaction of UUM E-Mail Service Among Academician
title_full	Satisfaction of UUM E-Mail Service Among Academician
title_fullStr	Satisfaction of UUM E-Mail Service Among Academician
title_full_unstemmed	Satisfaction of UUM E-Mail Service Among Academician
title_sort	satisfaction of uum e-mail service among academician
granting_institution	Universiti Utara Malaysia
granting_department	College of Arts and Sciences (CAS)
publishDate	2012
url	https://etd.uum.edu.my/3294/1/M._ALA_M._GGASAN_CHAIB.pdf https://etd.uum.edu.my/3294/4/M._ALA_M._GGASAN_CHAIB.pdf
_version_	1747827540202881024
spelling	my-uum-etd.32942016-04-25T08:43:20Z Satisfaction of UUM E-Mail Service Among Academician 2012 Chaib, M. Ala M. Ggasan Wan Ishak, Wan Hussain Ahmad, Jasni College of Arts and Sciences (CAS) College of Art and Sciences T58.5-58.64 Information technology The absence of the necessary infrastructure forms a barrier to institutions providing ICT enabled information sharing. This study focuses on UUM academics satisfaction of UUM email service. The questionnaire was adopted from Doll & Torkzadah (1988) and Seddon & Kiew (1996). The data collection has been done through direct interview and email. The aim of this study is to access the degree of satisfaction email service among academics in UUM. Specifically, the objective of this study are develop a theoretical framework of UUM email service satisfaction among academics in UUM and evaluate the academics' satisfaction towards the UUM email service.The results have been analyzed using SPSS. Overall, UUM email service satisfies UUM academician where the score is more than the average. 2012 Thesis https://etd.uum.edu.my/3294/ https://etd.uum.edu.my/3294/1/M._ALA_M._GGASAN_CHAIB.pdf text eng validuser https://etd.uum.edu.my/3294/4/M._ALA_M._GGASAN_CHAIB.pdf text eng public masters masters Universiti Utara Malaysia Abdinnour-Helm, Chaparro, & Farmer (2005). Using the End- User Computing Satisfaction (EUCS) Instrument to Measure Satisfaction with a Web Site. Decision Sciences, 36(2). ALLEN (1977).Managing the flow of technology: technology transfer and the dissemination of Technical information within the R & D organization. Cambridge, MA: MIT Press. American Library Association (2008).Scholarly communication toolkit. http://www.ala.org/ala/acrl/acrlissues/scholarlycom m/scholarlycommunicationtoolkit/toolkit.htm. 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Satisfaction of UUM E-Mail Service Among Academician

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